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Hotel Isabel

3.0 star property
Family-friendly 3-star hotel near Angelopolis Commercial Center

Choose dates to view prices

Photo gallery for Hotel Isabel

Bar (on property)
Handrails in hallways
Hallway
In-room safe, blackout drapes, iron/ironing board, free WiFi
Business center

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • Breakfast available
  • Room service
  • Laundry

Explore the area

View in a map
5 PONIENTE 125 COL. CENTRO, Puebla, PUE, 72000
  • Place, Puebla Cathedral
    ‪3 min walk‬
  • Place, Zócalo de Puebla
    ‪3 min walk‬
  • Place, Puebla Convention Center
    ‪12 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed, Courtyard View

Standard Double Room, 1 Double Bed, Courtyard View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed, Courtyard View

9.4 out of 10
Exceptional
(47 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds, Courtyard View

Standard Double Room, 2 Double Beds, Courtyard View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Courtyard View

9.2 out of 10
Wonderful
(55 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Courtyard View

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Courtyard View

View from room

Deluxe Room, 2 Double Beds, Courtyard View

7.4 out of 10
Good
(3 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Puebla

Puebla Historic Center stay.At this Puebla Historic Center hotel, you'll be well placed to visit Zócalo de Puebla and Puebla Cathedral, both within a 5-minute walk. Bello Museum and Palafoxiana Library are also within half a mile (1 km).

What's nearby

  • Puebla Cathedral - 3 min walk - 0.2 miles
  • Zócalo de Puebla - 3 min walk - 0.2 miles
  • Puebla Convention Center - 12 min walk - 0.7 miles
  • Centro Expositor - 13 min drive - 2.1 miles
  • Angelopolis Commercial Center - 14 min drive - 3.1 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 11 min drive
  • Puebla Intl. Airport (PBC) - 43 min drive

Restaurants

  • ‪Comal Cocina de Antojo - ‬2 min walk
  • ‪Profética - Casa de la Lectura - ‬2 min walk
  • ‪Antojitos Tomy - ‬1 min walk
  • ‪Frenchies Café - ‬2 min walk
  • ‪La Mestiza - ‬2 min walk

About this property

Hotel Isabel

Family-friendly 3-star hotel near Angelopolis Commercial Center
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

Public spaces have free WiFi. A fitness center, a terrace, and an arcade/game room are also featured at the family-friendly Hotel Isabel. Self parking and valet parking are free.

This 3-star Puebla hotel is smoke free.

  • 44 guestrooms or units
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Hotel Isabel offers 44 air-conditioned accommodations with safes and complimentary bottled water. 47-inch flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. This Puebla hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Arcade/game room
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 8:30 AM to 11:00 AM for a fee: MXN 170 for adults and MXN 150 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Foosball table
  • Gym
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 47-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 170 for adults and MXN 150 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Isabel Puebla
Hotel Hotel Isabel Puebla
Puebla Hotel Isabel Hotel
Hotel Hotel Isabel
Isabel Puebla
Isabel
Hotel Isabel Hotel
Hotel Isabel Puebla
Hotel Isabel Hotel Puebla

Frequently asked questions

How close is Hotel Isabel to the airport?

Hotel Isabel is 22.7 mi (43-min drive) away from the Puebla Intl. Airport (PBC) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Isabel?

As of Nov 2, 2025, prices found for a 1-night stay for 2 adults at Hotel Isabel on Dec 2, 2025 start from $31.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Isabel have an airport shuttle?

Airport shuttle services are not available at Hotel Isabel.

Does Hotel Isabel offer free breakfast?

Free breakfast isn’t provided at Hotel Isabel, but full breakfast is offered for a fee of MXN 170 for adults and MXN 150 for children. It's available every day from 8:30 AM to 11:00 AM.

Is there a casino at Hotel Isabel?

No, there is no casino at this hotel.

What time is check-in at Hotel Isabel?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in.

Is there free parking at Hotel Isabel?

This hotel offers free self parking, valet parking, and extended parking.

Does Hotel Isabel have a pool?

Hotel Isabel does not have a pool.

Does Hotel Isabel have a spa?

There are no spa services available at this hotel.

How close is Hotel Isabel to downtown Puebla?

Hotel Isabel is 0.4 mi away from Puebla.

Reviews

Hotel Isabel Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 655 out of 1001 reviews
Rating 8 - Good. 235 out of 1001 reviews
Rating 6 - Okay. 63 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

Reviews

6/10 Okay

Ana

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
Hotel muy céntrico, el cuarto era muy pequeño y la cama algo incómoda pero para el precio que pagué está muy bien.
Stayed 1 night in Jul 2025

2/10 Terrible

Maria, ORANGE

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Valeria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All the things you have to sign, like no smoking and if you die.... Not nice
Stayed 1 night in Jul 2025

10/10 Excellent

Alejandro, Pasadena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

CHRISTINA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time and excellent service. The dining was also great.
Stayed 2 nights in Jul 2025

10/10 Excellent

victor

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very kindness, place is very nice and clean
Stayed 1 night in Jul 2025

10/10 Excellent

Ignacio

Stayed 1 night in Jul 2025

10/10 Excellent

Leslie Chavez

Stayed 3 nights in Jun 2025

10/10 Excellent

victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very kindness
Stayed 1 night in Jul 2025

10/10 Excellent

Martha

Liked: Cleanliness, property conditions & facilities
This hotel is close to everything, cathedral, food and tours. The staff is friendly and very helpful. Rooms are nice and clean.
Stayed 6 nights in Jun 2025

6/10 Okay

Carlos

Liked: Amenities
No windows
Stayed 1 night in Jul 2025

6/10 Okay

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place looks nice, but too noisy. I didn't sleep much. People slammed doors at 2am, 3am, laughed all night long and at 5am started a noise with a compressor.
Stayed 1 night in Jun 2025

6/10 Okay

Rafael

Business traveler
Liked: Cleanliness, property conditions & facilities
Despite the very comfortable bed, this was not a decent place to sleep. The beautifully renovated building's layout is built around a glass-covered central courtyard, whose esthetic properties are cancelled out by its absurd acoustic properties. The entire hotel is a literal echo chamber, wherein every word from the front-desk staff, every giggle from a child, every squeek from a suitcase wheel, every click of a heel on the stone floors reverberates through the entire building and enters unmitigated through the flimsy hollow doors without a knock. When, at one point, one guest was stopped in front of my door and calling out to his other in an nearby room not to forget the key card, I opened my eyes in a panic because it sounded like he was at the foot of my bed. Additionally, I have to mention something that I found profoundly petty and dishonest. The shower has shampoo- and bodywash-holders; the pump bottles there are for specific products with their respective labels, even advertising where we can buy them if we enjoy them. I went to the website advertised on one of them. The staff refill these bottles with whatever cheap products are at hand, it seems. The hand-/bodywash bottle promised an aloe-enriched soap with real peppermint oil, but what it contained was an unnaturally colored green industrial substance with an unpleasant chemical smell -- was it even meant for washing the skin? I'd prefer to use my own travel products over being misled into using something like that.
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Stayed 8 nights in May 2025

10/10 Excellent

Drew, O Fallon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is well located and very comfortable, excellent value for the price. Great location and friendly staff, I would return for sure
Stayed 2 nights in Jun 2025

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty hotel near the cathedral and zocalo
Stayed 3 nights in Jun 2025

8/10 Good

Elvia C

Liked: Cleanliness, staff & service
There was a water leak in the room. Poor quality shampoo and hand soap. Should provide a box of tissue. Very friendly staff especially Lorena and Isabel.
Stayed 1 night in Jun 2025

8/10 Good

Elvia C

Liked: Cleanliness, staff & service
This is a small hotel in a great location, walking distance to Zocalo. Hotel is clean and comfortable. If I can make a suggestion, I think it would make a great option if they would provide better quality of essentials like shampoo and hand soap. Having a small box of Kleenex and a bottle of water daily would be getting excellent ratings.
Stayed 6 nights in Jun 2025

10/10 Excellent

Elva

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, steps away from the Zocalo. Near restaurants, coffee shops, stores, and Cathedral. Weekends host many bazaars which were walking distance from the hotel. Hotel restaurant had excellent friendly service.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephanie

Stayed 1 night in Jun 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful property
Stayed 1 night in May 2025

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto este lugar es muy bonito, limpio y muy cerca de la Catedral. El personal muy atento y servicial. Solo un pequeño inconveniente con el baño pero lo solucionaron. Pensamos volver a regresar a esta hermosa ciudad y hospedarnos nuevamente aqui.
Stayed 2 nights in May 2025

10/10 Excellent

Bartolome

Stayed 2 nights in May 2025

8/10 Good

Andrés

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bueno
Stayed 1 night in May 2025

8/10 Good

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in May 2025