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Holiday Inn Express Puebla by IHG

3.5 star property
3.5-star hotel near Zócalo de Puebla

Choose dates to view prices

Photo gallery for Holiday Inn Express Puebla by IHG

Exterior
Exterior
Indoor pool
Outdoor banquet area
View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Gym
  • Room service
  • Laundry
  • Housekeeping

Explore the area

View in a map
Blvd. Hermanos Serdan 45, Colonia Amor, Puebla, PUE, 72140
  • Place, Galerías Serdán
    ‪17 min walk‬
  • Place, Triangulo Las Animas Shopping Center
    ‪3 min drive‬
  • Place, Cuexcomate Volcano
    ‪3 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(5 reviews)
  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, City View

9.8 out of 10
Exceptional
(10 reviews)
  • 194 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(121 reviews)
  • 194 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(57 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

View from room

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, soundproofing

Standard Room

8.8 out of 10
Excellent
(11 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Suite, 1 King Bed (Bath and Walk-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Suite, 1 King Bed (Bath and Walk-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

View from room

Suite, 1 King Bed (Walk-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

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  • Pool
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4.5 out of 5, Wonderful, 1,008 reviews
$69 nightly
The price is $82
Dec 14 - Dec 15
Total with taxes and fees
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About the neighborhood

Puebla

In Puebla .Within 3 miles (5 km) of this Puebla hotel, you'll find Zócalo de Puebla and Puebla Cathedral. Puebla Convention Center and Angelopolis Commercial Center are also within 3 miles (5 km).

What's nearby

  • Fuente de los Frailes - 9 min walk - 0.5 miles
  • Galerías Serdán - 17 min walk - 0.9 miles
  • Triangulo Las Animas Shopping Center - 3 min drive - 1.7 miles
  • Cuexcomate Volcano - 3 min drive - 1.4 miles
  • Museum of the Mexican Army and Air Force - 4 min drive - 1.2 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 6 min drive
  • Puebla Intl. Airport (PBC) - 33 min drive

Restaurants

  • ‪Carl’s Jr. - ‬2 min walk
  • ‪La Cocina de Los Angeles - ‬1 min walk
  • ‪Xanta Gastronomía - ‬5 min walk
  • ‪Tortas El Rayito - ‬4 min walk
  • ‪Antigua Taquería La Oriental - ‬6 min walk

About this property

Holiday Inn Express Puebla by IHG

3.5-star hotel near Zócalo de Puebla
Holiday Inn Express Puebla by IHG offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 17 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 2067 square feet (192 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Puebla by IHG. Free self parking is available.

This 3.5-star Puebla hotel is smoke free.

  • 1 building
  • 189 guestrooms or units
  • 7 levels
  • 2067 sq ft of conference space
  • 192 sq m of conference space
  • Breakfast available (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express Puebla by IHG offers 189 accommodations with laptop-compatible safes and coffee/tea makers. 49-inch Smart televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Suite, 1 King Bed, Terrace, City View | View from room
Four Points By Sheraton Puebla
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 1,180 reviews
$55 nightly
The price is $66
Dec 14 - Dec 15
Total with taxes and fees
Four Points By Sheraton Puebla

Property amenities

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch smart TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Carte Blanche. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Puebla
Holiday Inn Express Puebla
Holiday Inn Express Puebla Hotel Puebla
Holiday Inn Puebla
Puebla Holiday Inn
Holiday Inn Express Puebla Hotel

Frequently asked questions

How close is Holiday Inn Express Puebla by IHG to the airport?

Holiday Inn Express Puebla by IHG is 19 mi (33-min drive) away from the Puebla Intl. Airport (PBC) airport, the closest popular airport to the property.

Does Holiday Inn Express Puebla by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express Puebla by IHG.

Does Holiday Inn Express Puebla by IHG offer free breakfast?

Holiday Inn Express Puebla by IHG offers free self-serve breakfast on weekdays between 6:00 AM and 10:00 AM and weekends between 7:00 AM and 11:00 AM.

Is there a casino at Holiday Inn Express Puebla by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express Puebla by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn Express Puebla by IHG?

This hotel offers free self parking.

Does Holiday Inn Express Puebla by IHG have a pool?

Holiday Inn Express Puebla by IHG features an indoor pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Holiday Inn Express Puebla by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express Puebla by IHG to downtown Puebla?

Holiday Inn Express Puebla by IHG is 1.6 mi away from Puebla.

Reviews

Holiday Inn Express Puebla by IHG Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 1246 out of 1637 reviews
Rating 8 - Good. 288 out of 1637 reviews
Rating 6 - Okay. 64 out of 1637 reviews
Rating 4 - Poor. 14 out of 1637 reviews
Rating 2 - Terrible. 25 out of 1637 reviews

Reviews

10/10 Excellent

Yocely, Mamaroneck

Stayed 2 nights in Sep 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, amenities
Everything and everyone was on point
Stayed 4 nights in Aug 2025

10/10 Excellent

Hugo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious
Stayed 1 night in Aug 2025

10/10 Excellent

Berenice

Stayed 1 night in Aug 2025

10/10 Excellent

Mauricio, Edmonton

Stayed 2 nights in Aug 2025

2/10 Terrible

Ahsan Ullah

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked my last trip to Mexico and I would like to change my hotel because the hotel they advertise. It was very dirty and unorganized and Mexico City the receptionist relationship very bad and they try to not answer the right question at the end I give up when I change the hotel Myself and I don’t receive any complimentary or excuses on my email
Stayed 1 night in May 2025

10/10 Excellent

Javier

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great indoor pool and breakfast!
Stayed 1 night in May 2025

10/10 Excellent

HORACIO

Stayed 3 nights in Aug 2025

10/10 Excellent

LILIANA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, quiet
Stayed 1 night in Aug 2025

6/10 Okay

Rogelio

Traveled with partner
Liked: Cleanliness, staff & service
Me gustó el desayuno incluido, el estacionamiento gratuito y seguro (aunque deberían tener mejor orden y reglamento para estacionarse ya que hay automóviles que se estacionan mal y limitan el estacionamiento). En la alberca debería estar prohibido comer y tomar bebidas, ya que hace que el área sea muy sucia. Uno de los elevadores necesita mantenimiento ya que hace mucho ruido.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities

Good value

Food can be improved by serving more local traditional food
Stayed 2 nights in Aug 2025

8/10 Good

Roberto Calixto, Naucalpan

Traveled with family
Liked: Staff & service, amenities
El desayuno buffet deja mucho que desear especialmente el la preparación de los huevos , con un sabor y olor de hechado a perder, deberían ocupar huevos naturales y no los ultraporocesados que ponen y que son malos para la salud
Stayed 3 nights in Aug 2025

8/10 Good

Roberto Calixto, Naucalpan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El desayuno buffet es sin sabor y con mal olor especialmente en los huevos sin nada , deberían ofrecer huevos naturales y no los procesados que dañan la salud también ya quitaron la cafetera que hacía capuchino y el capuchino que te dan está terrible
Stayed 1 night in Aug 2025

4/10 Poor

Jaime

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The staff at the frontdesk didn’t have an order while attending people, I had to to the queue at least a couple of times to get my room assigned
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2025

8/10 Good

Rogelio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación estaba impecable, cómoda y silenciosa. El desayuno cómodo y rico. La alberca muy a gusto. El estacionamiento aunque abierto, es seguro. En general muy contento, definitivamente volveremos a hospedarnos en este hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Vianey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended for business or leisure travel!
Stayed 1 night in Jul 2025

10/10 Excellent

Carolina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel y cuarto son muy limpios, y el staff muy atento. Nos encantó el desayuno y estacionamiento gratuito. Me encantó mucho que hubiese café todo el día. Eso fue sensacional.
Stayed 1 night in Jul 2025

10/10 Excellent

Carolina

Stayed 2 nights in Jul 2025

10/10 Excellent

jose, tuxtla Gutierrez

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay wirh family. Tbe staff was very accomodating and warm. We would love to go back.
Stayed 3 nights in Jul 2025

10/10 Excellent

Maria, Alhambra

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and family friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

linh

Business traveler, Traveled with family
Disliked: Amenities
The bathroom is too small and unsafe I fell in the bathroom...my right leg is scratched and bruised.
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jun 2025

10/10 Excellent

Luis, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 1 night in Jun 2025