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Hotel Puente Real

3.5 star property
3.5-star Beaux Arts hotel near Cruz del Sur Shopping Center, connected to a shopping center

Choose dates to view prices

Photo gallery for Hotel Puente Real

Terrace/patio
Standard Suite, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout drapes
Hallway
Interior entrance
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Gym
  • Business services
  • Bar

Explore the area

View in a map
Prol. Reforma 7540, San Jose del Puente, Puebla, PUE, 72150
  • Place, Cruz del Sur Shopping Center
    ‪17 min walk‬
  • Place, Cuexcomate Volcano
    ‪19 min walk‬
  • Place, Galerías Serdán
    ‪10 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Suite, 1 Queen Bed

Standard Suite, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout drapes

Standard Suite, 1 Queen Bed

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 2 Double Beds

Family Suite, 2 Double Beds | Premium bedding, in-room safe, desk, blackout drapes

Family Suite, 2 Double Beds

  • 495 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Ensuite

Standard Room, 1 Queen Bed, Ensuite | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Ensuite

8.0 out of 10
Very good
(2 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Studio Suite

Luxury Studio Suite | Premium bedding, in-room safe, desk, blackout drapes

Luxury Studio Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Premium bedding, in-room safe, desk, blackout drapes

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Double Suite

  • Sleeps 4

View all photos for Single Room

Premium bedding, in-room safe, desk, blackout drapes

Single Room

  • Sleeps 2

Standard Room

  • Sleeps 2

View all photos for Suite Doble Puente

Premium bedding, in-room safe, desk, blackout drapes

Suite Doble Puente

  • Sleeps 4

View all photos for Suite with Jacuzzi

Premium bedding, in-room safe, desk, blackout drapes

Suite with Jacuzzi

  • Sleeps 2

Family Room

  • Sleeps 4

Standard Queen Room With Ensuite

  • Sleeps 2

View all photos for Single Room Standard

Premium bedding, in-room safe, desk, blackout drapes

Single Room Standard

  • 236 sq ft
  • Sleeps 2

View all photos for Double Room Standard

Premium bedding, in-room safe, desk, blackout drapes

Double Room Standard

  • 355 sq ft
  • Sleeps 4

Family Room

  • Sleeps 4

Standard Queen Room With Ensuite

  • Sleeps 2

Studio Luxury Suite

  • Sleeps 2

About the neighborhood

Puebla

Near the airport.You'll find Cruz del Sur Shopping Center and Cuexcomate Volcano within 2 miles (3 km) of this hotel. Estrella de Puebla Observation Wheel and FINSA are also within 6 miles (10 km).

What's nearby

  • Cruz del Sur Shopping Center - 17 min walk - 0.9 miles
  • Cuexcomate Volcano - 19 min walk - 1.0 mile
  • Galerías Serdán - 10 min drive - 2.8 miles
  • Great Pyramid of Cholula - 19 min drive - 5.6 miles
  • Puebla Cathedral - 23 min drive - 4.0 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 16 min drive
  • Puebla Intl. Airport (PBC) - 34 min drive

Restaurants

  • ‪Micheladas y Mariscos Tepito - ‬10 min walk
  • ‪Los Cristales del Sabor - ‬16 min walk
  • ‪Tacos del Puente - ‬2 min walk
  • ‪Cemitas Cristy - ‬8 min walk
  • ‪Los 3 García - ‬2 min walk

About this property

Hotel Puente Real

3.5-star Beaux Arts hotel near Cruz del Sur Shopping Center, connected to a shopping center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 172 square feet (16 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Puente Real.

This 3.5-star Puebla hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 172 sq ft of conference space
  • 16 sq m of conference space
  • Built in 1997
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Bar or lounge
  • Dining venue
Hotel Puente Real offers 60 accommodations with DVD players and safes. Beds feature premium bedding. 31-inch flat-screen televisions come with cable channels. Bathrooms include designer toiletries and hair dryers.

This Puebla hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • DVD player
  • Laundry facilities
  • Living room

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator

Room amenities

Entertainment

  • 31-inch flat-screen TV with cable channels
  • DVD player

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Puente Real

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Puente Real Puebla
Puente Real Puebla
Puente Real Hotel Puebla
Hotel Puente Real Hotel
Hotel Puente Real Puebla
Hotel Puente Real Hotel Puebla

Frequently asked questions

How close is Hotel Puente Real to the airport?

Hotel Puente Real is 19.6 mi (34-min drive) away from the Puebla Intl. Airport (PBC) airport, the closest popular airport to the property.

Does Hotel Puente Real have an airport shuttle?

Airport shuttle services are not available at Hotel Puente Real.

Does Hotel Puente Real offer free breakfast?

Hotel Puente Real offers free continental breakfast every day from 7:00 AM to 11:30 AM.

Is there a casino at Hotel Puente Real?

No, there is no casino at this hotel.

What time is check-in at Hotel Puente Real?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Hotel Puente Real?

Free parking is not available at this hotel.

Does Hotel Puente Real have a pool?

Hotel Puente Real does not have a pool.

Does Hotel Puente Real have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Puente Real have a spa?

There are no spa services available at this hotel.

How close is Hotel Puente Real to downtown Puebla?

Hotel Puente Real is 3.2 mi away from Puebla.

Hotel Puente Real Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 59 out of 112 reviews
Rating 8 - Good. 32 out of 112 reviews
Rating 6 - Okay. 13 out of 112 reviews
Rating 4 - Poor. 4 out of 112 reviews
Rating 2 - Terrible. 4 out of 112 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Agustin

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2024

2/10 Terrible

lee dong, cypress

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty
Stayed 1 night in Apr 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed was great it was actually 2 levels the first was a sitting area where you could talk with people w/o having them in your room. There were lots of flowers and small trees planted around the parking lot in the center of hotel. It was like a hacienda stile.
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

In the middle of the ghetto

Don't stay in this area. We were followed from hotel and robbed of everything

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación limpia, con estacionamiento y con desayuno incluido.
Stayed 1 night in Nov 2025

10/10 Excellent

Jaime

Stayed 1 night in Oct 2025

6/10 Okay

Ricardo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si hay tiendas y restaurantes cercano al hotel
Stayed 2 nights in Sep 2025

2/10 Terrible

Martin Filiberto

Disliked: Cleanliness, staff & service
El principal inconveniente fue el baño, tenía mucho Moho en el azulejo, había zonas sin cubrir, no fue una experiencia agradable. No recomendaría el hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien gracias 🙂
Stayed 1 night in Apr 2025

8/10 Good

Samuel

Stayed 2 nights in Jan 2025

6/10 Okay

Diego

Disliked: Staff & service
Basico
Stayed 2 nights in Nov 2024

2/10 Terrible

Yesika

Stayed 1 night in Oct 2024

10/10 Excellent

Guadalupe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Edson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me pareció excelente para poder descansar de buena manera y relajado
Stayed 1 night in Jun 2024

6/10 Okay

Richard

.
Stayed 1 night in Mar 2024

10/10 Excellent

Ximena

Stayed 5 nights in Jan 2024

8/10 Good

Eduardo

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Sin problemas todo muy bien
Stayed 1 night in Dec 2023

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Laura

Traveled with family
Disliked: Cleanliness
Las fotos son engañosas, la habitación promedio, y me hicieron pagar el desayuno extra!
Stayed 1 night in Dec 2023

10/10 Excellent

Aracely

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Recomiendo, excelente relación calidad-precio Camas muy confortables y buena regadera y agua caliente al instante
Stayed 1 night in Dec 2023

10/10 Excellent

Faby

Stayed 1 night in Dec 2023

6/10 Okay

Carlos

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

David

Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Casi todo bien, pero...........mmm

La cuestión es que en otros hoteles de más estrellas incluso al mismo costo de este, nunca nos han cobrado por solicitar al día siguiente un juego de toallas para 2 personas, y el desayuno aunque estaba bien preparado algunas porciones eran minúsculas, por el mismo costo en otros hoteles hacen desayuno buffet
Stayed 1 night in Aug 2023