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Hotel Description

4-star Colonial hotel near Zócalo de Puebla

Central Puebla getaway

With a stay at this Puebla Historic Center hotel, you'll be steps from Zócalo de Puebla and Puebla Cathedral. Also, Puebla Convention Center is within half a mile (1 km) and Fort Loreto is within 2 miles (3 km).

Multiple dining options

This hotel features 2 restaurants and a rooftop terrace. Relax with a drink at the bar/lounge and enjoy perks like free WiFi. A terrace, dry cleaning, and luggage storage are also on offer.

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$95* Per night/room Mar 31 - Apr 1

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Grand Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, View (Cathedral View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Room, 2 Queen Beds, Balcony, View (Cathedral View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at voco Royalty Puebla Downtown, an IHG Hotel. This Colonial Puebla hotel is smoke free.

  • 1 building
  • 42 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Puebla–Cholula Tourist Train Terminal (2.5 km / 1.5 mi)

Room Amenities

Voco Royalty Puebla Downtown, an IHG Hotel offers 42 air-conditioned accommodations with safes and blackout drapes/curtains. Plasma televisions come with cable channels. Bathrooms include showers. This Puebla hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Plasma television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Safe
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Free tea bags/instant coffee
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to noon.

Royalty - Onsite family restaurant. Guests can enjoy drinks at the bar.

Hook - Onsite family restaurant. Guests can enjoy drinks at the bar. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at voco Royalty Puebla Downtown, an IHG Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 250–400 for adults, and MXN 250–400 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Royalty
  • Hotel Royalty Puebla
  • Royalty Puebla
  • Hotel Royalty
  • Royalty Hotel Boutique
  • voco Royalty Puebla Downtown
  • voco Royalty Puebla Downtown, an IHG Hotel Hotel
  • voco Royalty Puebla Downtown, an IHG Hotel Puebla
  • voco Royalty Puebla Downtown, an IHG Hotel Hotel Puebla

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.