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voco Royalty Puebla Downtown by IHG

4.0 star property
4-star Colonial hotel near Zócalo de Puebla
VIP Access

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Photo gallery for voco Royalty Puebla Downtown by IHG

Exterior
Grand Room, 2 Queen Beds, Balcony (Cathedral View) | 1 bedroom, in-room safe, blackout drapes, soundproofing
Restaurant
Exterior
Building design

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Gym
  • Air conditioning
  • Laundry

Explore the area

View in a map
Portal Hidalgo 8, Av. Palafox y Mendoza, Centro Histórico, Puebla, PUE, 72000
  • Zócalo de Puebla
    ‪1 min walk‬
  • Puebla Cathedral
    ‪3 min walk‬
  • Puebla Convention Center
    ‪10 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room

1 bedroom, in-room safe, blackout drapes, soundproofing

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | 1 bedroom, in-room safe, blackout drapes, soundproofing

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 2 Double Beds

Grand Room, 2 Double Beds | 1 bedroom, in-room safe, blackout drapes, soundproofing

Grand Room, 2 Double Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

1 bedroom, in-room safe, blackout drapes, soundproofing

Standard Room, 1 Queen Bed

  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | 1 bedroom, in-room safe, blackout drapes, soundproofing

Premium Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room, 1 Queen Bed

Grand Room, 1 Queen Bed | 1 bedroom, in-room safe, blackout drapes, soundproofing

Grand Room, 1 Queen Bed

  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, in-room safe, blackout drapes, soundproofing

Standard Room, 1 Double Bed

7.6 out of 10
Good
(4 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed (Cathedral View)

Suite, 1 King Bed (Cathedral View) | 1 bedroom, in-room safe, blackout drapes, soundproofing

Suite, 1 King Bed (Cathedral View)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Balcony (Cathedral View)

Grand Room, 2 Queen Beds, Balcony (Cathedral View) | 1 bedroom, in-room safe, blackout drapes, soundproofing

Grand Room, 2 Queen Beds, Balcony (Cathedral View)

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony (Cathedral View)

Suite, 1 King Bed, Balcony (Cathedral View) | 1 bedroom, in-room safe, blackout drapes, soundproofing

Suite, 1 King Bed, Balcony (Cathedral View)

  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Balcony (Cathedral View)

Standard Room, 1 Double Bed, Balcony (Cathedral View) | 1 bedroom, in-room safe, blackout drapes, soundproofing

Standard Room, 1 Double Bed, Balcony (Cathedral View)

8.0 out of 10
Very good
(2 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Puebla

Central Puebla getaway .With a stay at this Puebla Historic Center hotel, you'll be steps from Zócalo de Puebla and Puebla Cathedral. Also, Puebla Convention Center is within half a mile (1 km) and Fort Loreto is within 2 miles (3 km).

What's nearby

  • Zócalo de Puebla - 1 min walk - 0.0 miles
  • Puebla Cathedral - 3 min walk - 0.2 miles
  • Puebla Convention Center - 10 min walk - 0.6 miles
  • Fort Loreto - 4 min drive - 1.9 miles
  • Angelopolis Commercial Center - 6 min drive - 3.3 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 10 min drive
  • Puebla Intl. Airport (PBC) - 42 min drive

Restaurants

  • ‪Antigua Taquería La Oriental - ‬2 min walk
  • ‪La Porfiriana - ‬2 min walk
  • ‪Restaurante Hotel Royalty - ‬1 min walk
  • Attico 303
  • ‪Tortas Meche - ‬2 min walk

About this property

voco Royalty Puebla Downtown by IHG

4-star Colonial hotel near Zócalo de Puebla
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness center, a rooftop terrace, and tour/ticket assistance are also featured at voco Royalty Puebla Downtown by IHG. Free valet parking is available.

This Colonial Puebla hotel is smoke free.

  • 1 building
  • 42 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
Voco Royalty Puebla Downtown by IHG offers 42 air-conditioned accommodations with safes and blackout drapes/curtains. Plasma televisions come with cable channels.

Bathrooms include showers. This Puebla hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking within 0.6 miles
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: MXN 250 to 400 for adults and MXN 250 to 400 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Gym

Accessibility

  • Elevator

Room amenities

Entertainment

  • Plasma TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Tea bags/instant coffee

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at voco Royalty Puebla Downtown by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 250 to 400 for adults, and MXN 250 to 400 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Royalty
Hotel Royalty Puebla
Royalty Puebla
Hotel Royalty
Royalty Hotel Boutique
Voco Royalty Puebla By Ihg
voco Royalty Puebla Downtown
voco Royalty Puebla Downtown by IHG Hotel
voco Royalty Puebla Downtown an IHG Hotel
voco Royalty Puebla Downtown by IHG Puebla
voco Royalty Puebla Downtown by IHG Hotel Puebla

Frequently asked questions

How close is voco Royalty Puebla Downtown by IHG to the airport?

Voco Royalty Puebla Downtown by IHG is 22.5 mi (42-min drive) away from the Puebla Intl. Airport (PBC) airport, the closest popular airport to the property.

Does voco Royalty Puebla Downtown by IHG have an airport shuttle?

Airport shuttle services are not available at voco Royalty Puebla Downtown by IHG.

Does voco Royalty Puebla Downtown by IHG offer free breakfast?

Free breakfast isn’t offered at voco Royalty Puebla Downtown by IHG, but continental breakfast is offered for a fee of between MXN 250 and 400 for adults, MXN 250 and 400 for children. It's available every day from 8:00 AM to noon.

Is there a casino at voco Royalty Puebla Downtown by IHG?

No, there is no casino at this hotel.

What time is check-in at voco Royalty Puebla Downtown by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at voco Royalty Puebla Downtown by IHG?

This hotel offers free valet parking.

Does voco Royalty Puebla Downtown by IHG have a pool?

Voco Royalty Puebla Downtown by IHG does not have a pool.

Does voco Royalty Puebla Downtown by IHG have a restaurant?

Yes, there are 2 restaurants on site.

Does voco Royalty Puebla Downtown by IHG have a spa?

There are no spa services available at this hotel.

How close is voco Royalty Puebla Downtown by IHG to downtown Puebla?

Voco Royalty Puebla Downtown by IHG is 0.6 mi away from Puebla.

voco Royalty Puebla Downtown by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 187 out of 236 reviews
Rating 8 - Good. 24 out of 236 reviews
Rating 6 - Okay. 13 out of 236 reviews
Rating 4 - Poor. 4 out of 236 reviews
Rating 2 - Terrible. 8 out of 236 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, property conditions & facilities
Friendly staff. Great location
Stayed 1 night in May 2025

10/10 Excellent

Byron

Stayed 1 night in May 2025

10/10 Excellent

DAVID

Stayed 3 nights in May 2025

10/10 Excellent

Natali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centric able to walk almost everywhere
Stayed 2 nights in Apr 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and impecable installation. Inconvenient to reach as traffic can be heavy but hotel staff is great at assisting with parking etc.
Stayed 1 night in Mar 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente especialmente el cuarto muy cómodo algo pequeño pero muy bonito y el roof top con una vista excelente.
Stayed 1 night in Mar 2025

10/10 Excellent

MARIO, bloomington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
every thing was perfect
Stayed 7 nights in Mar 2025

10/10 Excellent

Rosalba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place especially because they had mariachi at the to roof restaurant 💕
Stayed 1 night in Jan 2025

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Mar 2025

10/10 Excellent

Gersay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

kamil

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff service is absolutely fantastic! The amenities are great and all tourists attractions are walking distance! The morning receptionists who checked us in and out was so sweet and courteous and the gentleman who helped us with our bags was so helpful. The restaurant Hook has great views and the cocktails are amazing. The food wasn’t great, I order my steak Medium and it came out fully cooked and dry. Our server was awesome she was very attentive.

8/10 Good

Oscar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación esta excelente, el hotel muy bonito y limpio, el staff muy amable, mi habitación estaba muy bien solo un poco pequeña aun para dos personas, pero dormimos agusto. Si lo recomiendo.
Stayed 4 nights in Feb 2025

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and the area is ideal. So clean and able to sleep eventhough we were at the center.
Stayed 2 nights in Feb 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Súper recomendado!!

Me encantaron las instalaciones súper limpias y el personal súper atentos… llegamos a las 10 am y nos dieron la habitación (cuando el check inn era a las 3 de la tarde, definitivamente lo recomiendo!!
Stayed 1 night in Feb 2025

10/10 Excellent

John

Excellent lodging for a good price.

The room is small. With no window but beautifully and functionally furnished. Very comfortable. Service and food were excellent. A wonderful value hotel with a perfect location on the zocalo.
Beautiful Puebla
Stayed 4 nights in Jan 2025

10/10 Excellent

Jesse, San Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a wonderful stay at this hotel! Staff was courteous, food was good, and the location is perhaps one of the best in Puebla. Everything is within walking distance or a quick Uber/Lyft ride away! Highly recommend!
Stayed 2 nights in Dec 2024

10/10 Excellent

Carolina, Fontana

Liked: Cleanliness
Great location, clean facility, nice staff.
Stayed 1 night in Dec 2024

10/10 Excellent

ruben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Avrything is great
Stayed 2 nights in Dec 2024

10/10 Excellent

Jasmine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to many tourist attractions. Staff was friendly and helpful. Included breakfast and dinner was amazing. Food was great and service was impeccable! Would stay again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No fridge in the room, but overall stay is excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Banyan

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff, super accommodating very clean attention to detail perfect location
Stayed 1 night in Dec 2024

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!!! Excellent views. Walkable
Stayed 1 night in Dec 2024

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Liliana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 4 nights in Nov 2024

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean
Stayed 1 night in Nov 2024