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voco Royalty Puebla Downtown by IHG

Property class: 4
4-star Colonial hotel near Zócalo de Puebla

Choose dates to view prices

Photo gallery for voco Royalty Puebla Downtown by IHG

Restaurant
Restaurant
Grand Room, 1 Queen Bed | In-room safe, blackout drapes, soundproofing, free WiFi
Exterior
Building design

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Portal Hidalgo 8, Av. Palafox y Mendoza, Centro Histórico, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪1 min walk‬
  • Place, Puebla Cathedral
    ‪3 min walk‬
  • Place, Puebla Convention Center
    ‪10 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Balcony (Cathedral View)

Standard Room, 1 Double Bed, Balcony (Cathedral View) | In-room safe, blackout drapes, soundproofing, free WiFi

Standard Room, 1 Double Bed, Balcony (Cathedral View)

8.0 out of 10
Very good
(2 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Balcony (Cathedral View)

Suite, 1 King Bed, Balcony (Cathedral View) | In-room safe, blackout drapes, soundproofing, free WiFi

Suite, 1 King Bed, Balcony (Cathedral View)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Balcony (Cathedral View)

Grand Room, 2 Queen Beds, Balcony (Cathedral View) | In-room safe, blackout drapes, soundproofing, free WiFi

Grand Room, 2 Queen Beds, Balcony (Cathedral View)

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Cathedral View)

Suite, 1 King Bed (Cathedral View) | In-room safe, blackout drapes, soundproofing, free WiFi

Suite, 1 King Bed (Cathedral View)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, blackout drapes, soundproofing, free WiFi

Standard Room, 1 Double Bed

7.6 out of 10
Good
(4 reviews)
  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Room, 1 Queen Bed

Grand Room, 1 Queen Bed | In-room safe, blackout drapes, soundproofing, free WiFi

Grand Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | In-room safe, blackout drapes, soundproofing, free WiFi

Premium Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, blackout drapes, soundproofing, free WiFi

Standard Room, 1 Queen Bed

  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room, 2 Double Beds

Grand Room, 2 Double Beds | In-room safe, blackout drapes, soundproofing, free WiFi

Grand Room, 2 Double Beds

  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | In-room safe, blackout drapes, soundproofing, free WiFi

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, blackout drapes, soundproofing, free WiFi

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Puebla

Central Puebla getaway .With a stay at this Puebla Historic Center hotel, you'll be steps from Zócalo de Puebla and Puebla Cathedral. Also, Puebla Convention Center is within half a mile (1 km) and Fort Loreto is within 2 miles (3 km).

What's nearby

  • Zócalo de Puebla - 1 min walk - 0.1 miles
  • Puebla Cathedral - 3 min walk - 0.2 miles
  • Santo Domingo Church - 3 min walk - 0.2 miles
  • Los Sapos Bazaar - 7 min walk - 0.4 miles
  • Puebla Convention Center - 10 min walk - 0.6 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 10 min drive
  • Puebla Intl. Airport (PBC) - 42 min drive

Restaurants

  • ‪Vittorio's - ‬2 min walk
  • ‪Antigua Taquería La Oriental - ‬2 min walk
  • ‪Tortas Meche - ‬2 min walk
  • ‪El Globo - ‬3 min walk
  • ‪McDonald's - ‬1 min walk

About this property

voco Royalty Puebla Downtown by IHG

4-star Colonial hotel near Zócalo de Puebla
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness center, a rooftop terrace, and tour/ticket assistance are also featured at voco Royalty Puebla Downtown by IHG. Free valet parking is available.

This Colonial Puebla hotel is smoke free.

  • 1 building
  • 42 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
Voco Royalty Puebla Downtown by IHG offers 42 air-conditioned accommodations with safes and blackout drapes/curtains. Plasma televisions come with cable channels.

Bathrooms include showers. This Puebla hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Similar properties

Exterior
NH Puebla Centro Histórico
Puebla Historic Center
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 1,553 reviews
$57 nightly
The price is $68
Apr 27 - Apr 28
Total with taxes and fees
NH Puebla Centro Histórico

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking within 0.6 miles
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: MXN 250 to 400 for adults and MXN 250 to 400 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Gym

Accessibility

  • Elevator

Room amenities

Entertainment

  • Plasma TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Tea bags/instant coffee

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at voco Royalty Puebla Downtown by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 250 to 400 for adults, and MXN 250 to 400 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Royalty
Hotel Royalty Puebla
Royalty Puebla
Hotel Royalty
Royalty Hotel Boutique
Voco Royalty Puebla By Ihg
voco Royalty Puebla Downtown
voco Royalty Puebla Downtown by IHG Hotel
voco Royalty Puebla Downtown an IHG Hotel
voco Royalty Puebla Downtown by IHG Puebla
voco Royalty Puebla Downtown by IHG Hotel Puebla

Frequently asked questions

How close is voco Royalty Puebla Downtown by IHG to the airport?

Voco Royalty Puebla Downtown by IHG is 22.5 mi (42-min drive) away from the Puebla Intl. Airport (PBC) airport, the closest popular airport to the property.

How much does it cost to stay at voco Royalty Puebla Downtown by IHG?

As of Apr 15, 2026, prices found for a 1-night stay for 2 adults at voco Royalty Puebla Downtown by IHG on May 9, 2026 start from $108, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does voco Royalty Puebla Downtown by IHG have an airport shuttle?

Airport shuttle services are not available at voco Royalty Puebla Downtown by IHG.

Does voco Royalty Puebla Downtown by IHG offer free breakfast?

Free breakfast isn’t offered at voco Royalty Puebla Downtown by IHG, but continental breakfast is offered for a fee of between MXN 250 and 400 for adults, MXN 250 and 400 for children. It's available every day from 8:00 AM to noon.

Is there a casino at voco Royalty Puebla Downtown by IHG?

No, there is no casino at this hotel.

What time is check-in at voco Royalty Puebla Downtown by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at voco Royalty Puebla Downtown by IHG?

This hotel offers free valet parking.

Does voco Royalty Puebla Downtown by IHG have a pool?

Voco Royalty Puebla Downtown by IHG does not have a pool.

Does voco Royalty Puebla Downtown by IHG have a restaurant?

Yes, there are 2 restaurants on site.

Does voco Royalty Puebla Downtown by IHG have a spa?

There are no spa services available at this hotel.

How close is voco Royalty Puebla Downtown by IHG to downtown Puebla?

Voco Royalty Puebla Downtown by IHG is 0.6 mi away from Puebla.

voco Royalty Puebla Downtown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 234 out of 302 reviews
Rating 8 - Good. 33 out of 302 reviews
Rating 6 - Okay. 19 out of 302 reviews
Rating 4 - Poor. 6 out of 302 reviews
Rating 2 - Terrible. 10 out of 302 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Rich

Stayed 2 nights in Dec 2025

10/10 Excellent

mayra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We didn't eat at the restaurant
Stayed 1 night in Jan 2026

10/10 Excellent

Adriana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Sep 2025

2/10 Terrible

PABLO

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Quiero reportar que durante nuestra estancia en su hotel en Puebla sufrimos la desaparición de pertenencias del vehículo sin acceso al estacionamiento, encontramos al personal de recepción dormido, alguien abrió nuestra habitación mientras estábamos dentro y el gimnasio era demasiado pequeño, situaciones que afectaron gravemente nuestra seguridad y experiencia.
Stayed 2 nights in Jan 2026

10/10 Excellent

Eduardo

Stayed 4 nights in Dec 2025

10/10 Excellent

Leonardo, Georgetown

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, great location and the city was full of life. Perfect location to see a new city.
Stayed 4 nights in Dec 2025

10/10 Excellent

Pedro Martín, canoa park

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good size room. Comfy bed and nice decoration. Really like it
Stayed 1 night in Dec 2025

10/10 Excellent

Lilia Cruz

Stayed 5 nights in Dec 2025

10/10 Excellent

Ysidro

Liked: Cleanliness
Stayed 3 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with very helpful and attentive staff. Room a bit smaller than usual, but comfortable and clean. Affordable breakfast buffet option but it may be better to have it at nearby places with local variety.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay at this hotel. My room was beautiful and very spacious, with a stunning view of the cathedral. The location is truly unbeatable, making it easy to explore the area. The staff were exceptionally friendly and caring, which made the experience even better. Highly recommended!
Stayed 6 nights in Nov 2025

10/10 Excellent

Daniel Eduardo

Liked: Cleanliness, property conditions & facilities
Muy atentos buen servicio llegue mucho antes y me entregaron el cuarto sin problema
Stayed 2 nights in Nov 2025

10/10 Excellent

Yhessika

Liked: Cleanliness, amenities, property conditions & facilities
Room was good and clean. Bathroom a tad too small for my taste but perfect location for a quick visit in Puebla
Stayed 1 night in Nov 2025

10/10 Excellent

Darrell

Traveled with partner
Liked: Cleanliness, amenities
Waiting at the curb when we arrived and took our car to park and us to register. Staff was happy to help, and a lovely dinner at Hook Black.
Stayed 2 nights in Nov 2025

10/10 Excellent

Guillermo, La Puente

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room very clean staff very professional and location key to move around in the city very secure
Stayed 3 nights in Oct 2025

10/10 Excellent

Natasha

Stayed 1 night in Nov 2025

8/10 Good

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is perfectly located.
Stayed 1 night in Oct 2025

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

I booked a balcony room but only got a view room. Restaurant above us was a bit noisy late at night. I wish they had a policy of being quiet when rearranging the furniture late at night and staff not wearing noisy heels.
Stayed 3 nights in Sep 2025

6/10 Okay

Lu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Stayed 6 nights in Aug 2025

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was amazing. Just in the center of the city. Walkable to all the restaurants and points of interest. Hotel stuff very nice. Great customer service. We received a courtesy for our wedding anniversary. The roof top bar has an amazing restaurant with mariachi. The views are great. The room was small but everything is new and updated . Love my stay in this location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place good location
Stayed 1 night in Aug 2025

10/10 Excellent

Bryant

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased staying at the hotel. Very clean. The locations is perfect. Check in was quick and easy
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous room with two French doors looking out at the Zocalo. The beds and pillows were great and the linens were very nice. We slept comfortably. The decor made the room feel staff were nice and the location could not be beat.
Stayed 2 nights in Jul 2025

10/10 Excellent

Beery

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025