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One Puebla Serdan

Property class: 3
3-star hotel near Galerías Serdán

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Photo gallery for One Puebla Serdan

A modern hotel with a prominent 'one' sign, a covered entrance, and a well-lit facade.
A hotel room with a bed, a desk, a chair, a window with a city view, and a wall-mounted light.
A modern building with a glass entrance, a visible sign with text, and a well-lit interior.
A modern reception area with a seating area, a counter with snacks, a TV mounted on the wall, and a refrigerator stocked with beverages.
A modern reception area with a flat-screen TV, a counter with snacks, seating, and a refrigerator with beverages.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

Explore the area

View in a map
Av. 15 de Mayo No. 4502, Puebla, PUE, 72023
  • Place, Galerías Serdán
    ‪5 min walk‬
  • Place, Parque del Paseo de Los Gigantes
    ‪6 min drive‬
  • Place, Cuexcomate Volcano
    ‪13 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪37 min drive‬

Room options

Superior Room, 1 Queen Bed

9.2 out of 10
Wonderful
(28 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 2 Double Beds

9.6 out of 10
Exceptional
(24 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

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  • Parking included
  • Free WiFi
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Total with taxes and fees
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About the neighborhood

Puebla

City center stay.At this Puebla hotel, you'll be within half a mile (1 km) of Galerías Serdán and 6 miles (10 km) of Finsa Industrial Park. Centro Expositor and Cuauhtemoc Stadium are also within 6 miles (10 km).

What's nearby

  • Galerías Serdán - 5 min walk - 0.3 miles
  • Parque del Paseo de Los Gigantes - 6 min drive - 1.7 miles
  • Cuexcomate Volcano - 13 min drive - 1.4 miles
  • Centro Expositor - 14 min drive - 4.0 miles
  • Zócalo de Puebla - 21 min drive - 3.3 miles

Getting around

  • Puebla Intl. Airport (PBC) - 27 min drive

Restaurants

  • ‪Sushimart - ‬5 min walk
  • ‪Chili's - ‬8 min walk
  • ‪Carl's Jr. - ‬8 min walk
  • ‪Italianni's - ‬9 min walk
  • ‪Antigua Taquería La Oriental - ‬9 min walk

About this property

One Puebla Serdan

3-star hotel near Galerías Serdán
Public spaces have free WiFi. Business amenities include a business center and a meeting room. The business-friendly One Puebla Serdan also features laundry facilities, a front-desk safe, and an elevator. Free self parking is available.

This 3-star Puebla hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 7 levels
  • Built in 2017
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room
One Puebla Serdan offers 126 accommodations with complimentary bottled water and hair dryers. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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NH Puebla Finsa
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  • Pool
  • Pet friendly
  • Kids pool
  • Parking included
4.6 out of 5, Wonderful, 519 reviews
$51 nightly
The price is $61
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Total with taxes and fees
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Composting
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

One Puebla Serdan Hotel
One Serdan Hotel
One Serdan
One Puebla Serdan Hotel
One Puebla Serdan Puebla
One Puebla Serdan Hotel Puebla

Frequently asked questions

How close is One Puebla Serdan to the airport?

One Puebla Serdan is 17.7 mi (27-min drive) away from the Puebla Intl. Airport (PBC) airport, the closest popular airport to the property.

How much does it cost to stay at One Puebla Serdan?

As of Oct 16, 2026, prices found for a 1-night stay for 2 adults at One Puebla Serdan on Oct 17, 2026 start from $67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does One Puebla Serdan have an airport shuttle?

Airport shuttle services are not available at One Puebla Serdan.

Does One Puebla Serdan offer free breakfast?

One Puebla Serdan does not offer free breakfast.

Is there a casino at One Puebla Serdan?

No, there is no casino at this hotel.

What time is check-in at One Puebla Serdan?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at One Puebla Serdan?

This hotel offers free self parking.

Does One Puebla Serdan have a pool?

One Puebla Serdan does not have a pool.

Does One Puebla Serdan have a spa?

There are no spa services available at this hotel.

How close is One Puebla Serdan to downtown Puebla?

One Puebla Serdan is 2.6 mi away from Puebla.

One Puebla Serdan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 423 out of 656 reviews
Rating 8 - Good. 165 out of 656 reviews
Rating 6 - Okay. 46 out of 656 reviews
Rating 4 - Poor. 10 out of 656 reviews
Rating 2 - Terrible. 12 out of 656 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very good brekafast.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice, clean, affordable place.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
nice hotel
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good, the maintenance of the room is great. Sufficient space and amenities that you need for a short term stay. Not many options for the breakfast but it’s okay for the price.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TODO EXCELENTE
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really clean with very friendly staff.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is delicious! Great variety and traditional. Chilaquiles with all sauces. I am totally coming back!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Staff was nice and the room was clean.
Stayed 2 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for the price. Only concert Was they will Shutoff the A/C during the day
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. A lot of restaurants near to go.
Stayed 4 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The hotel was clean and well kept. Our air conditioning didnt function properly and the deadbolt didnt work. We reported these issues upon checkout and we were told both issues would be addressed. For the price paide, we were desappointed.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Staff & service
No opinion
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Liked: Cleanliness
I was disappointed waiting for the front desk person, I was supposed to pay a fee of $261.93 because I made a payment through Expedia of $86.46 the total of the hotel was 367.52 and the hotel charged me the full amount and they told me that I had to contact Expedia customer service to be reimbursed for the initial payment. But Expedia doesn't have any phone number to contact them. I would like to be reimbursed for that money 🙁 Thank you
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio. Personal muy amable.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No use la reserva tengo un tema por que realize mi reserva con la app y al llegar ala propiedad estas con otra razon social ala cual no se le puede realizar factura no se uso y me pidieron cancelar y al dia de hoy no e recibido una respuesta de expedia no ha en nada son mentirosos yo fui y hable con la gerente del hotel carmina y esta en la mejor disposición de regresar el no show y ahora sigo en espera de xpedia y no me resuelven nada son unos incompetentes
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me respetaron en todo momento mi reservación, el personal brinda excelente atención, te explican todo y te preguntan si te quedaste con alguna duda sobre la estancia, además de que las habitaciones son cómodas y se pueden disfrutar de los servicios. La ubicación es muy buena ya que existen muchos lugares de conveniencia cercanos.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia todo en buen estado
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel súper cómodo para el descanso.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Revisar elevadores
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio en general.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención fue muy buena, y precio calidad está súper bien.
Stayed 3 nights in Apr 2026