See all properties

Hotel Arbis

Property class: 3
3-star hotel near Zócalo de Puebla

Choose dates to view prices

Photo gallery for Hotel Arbis

Standard Room | Hypo-allergenic bedding available, desk, laptop workspace
Free daily continental breakfast
Free daily continental breakfast
Free daily continental breakfast
Free daily continental breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Carmen Serdán 36 Santa María la Rivera, Puebla, PUE, 72010
  • Place, Chapel of Santo Domingo
    ‪11 min drive‬
  • Place, Centro Expositor
    ‪14 min drive‬
  • Place, Zócalo de Puebla
    ‪24 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding available, desk, laptop workspace

Standard Room

  • 431 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Double Beds
  • Free WiFi

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding available, desk, laptop workspace

Standard Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding available, desk, laptop workspace

Standard Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding available, desk, laptop workspace

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding available, desk, laptop workspace

Standard Room

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Premium Studio

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

You may also like

Ad
Premium bedding, down comforters, pillowtop beds, minibar

Grand Fiesta Americana Puebla Angelópolis

Angelópolis
  • Pool
  • Spa
  • Pet friendly
  • Kids pool
9.6 out of 10, Exceptional, 1,006 reviews
$140 nightly
The price is $166
Aug 30 - Aug 31
Total with taxes and fees
Grand Fiesta Americana Puebla Angelópolis

About the neighborhood

Puebla

Near the airport.Within 3 miles (5 km) of this Puebla hotel, you'll find Galerías Serdán and Parque del Paseo de Los Gigantes. Museo del Ferrocarril and National Museum of Mexican Railroads are also within 3 miles (5 km).

What's nearby

  • Chapel of Santo Domingo - 11 min drive - 2.4 miles
  • Centro Expositor - 14 min drive - 3.5 miles
  • Puebla Convention Center - 20 min drive - 4.9 miles
  • Zócalo de Puebla - 24 min drive - 4.9 miles
  • Puebla Cathedral - 28 min drive - 5.1 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 12 min drive
  • Puebla Intl. Airport (PBC) - 25 min drive

Restaurants

  • ‪Tortas - ‬20 min walk
  • ‪El Borrego de Tulancingo - ‬12 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Pollos Lobo - ‬4 min drive
  • ‪Tacos La Esquina - ‬3 min drive

About this property

Hotel Arbis

3-star hotel near Zócalo de Puebla
Free breakfast is available daily. WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Arbis. Limited free parking is available on a first-come, first-served basis.

This 3-star Puebla hotel is smoke free.

  • 36 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Terrace on the roof
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • No smoking on site
Hotel Arbis offers 36 accommodations with complimentary bottled water and complimentary toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and toothbrushes and toothpaste. This Puebla hotel provides complimentary wireless Internet access. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Gym
Holiday Inn Express Puebla by IHG
Puebla
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 2,052 reviews
$59 nightly
The price is $70
Sep 21 - Sep 22
Total with taxes and fees
Holiday Inn Express Puebla by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free secured, uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Free continental breakfast available daily 5:30 AM to 10:00 AM

Accessibility

  • No elevator
  • Tile flooring in room

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Room service

More

  • Desk
  • Laptop workspace
  • Portable fan
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Royal Heroica Puebla de Zaragoza
Royal Heroica Puebla de Zaragoza
Hotel Hotel Royal Heroica Puebla de Zaragoza
Heroica Puebla de Zaragoza Hotel Royal Hotel
Royal
Hotel Hotel Royal
Hotel Royal Puebla
Royal Puebla
Hotel Hotel Royal Puebla
Puebla Hotel Royal Hotel
Royal
Hotel Hotel Royal
Hotel Royal
Hotel Arbis Hotel
Hotel Arbis Puebla
Hotel Arbis Hotel Puebla

Frequently asked questions

How close is Hotel Arbis to the airport?

Hotel Arbis is 17.8 mi (25-min drive) away from the Puebla Intl. Airport (PBC) airport, the closest popular airport to the property.

Does Hotel Arbis have an airport shuttle?

Airport shuttle services are not available at Hotel Arbis.

Does Hotel Arbis offer free breakfast?

Hotel Arbis offers free continental breakfast every day from 5:30 AM to 10:00 AM.

Is there a casino at Hotel Arbis?

No, there is no casino at this hotel.

What time is check-in at Hotel Arbis?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Hotel Arbis?

This hotel offers free self parking.

Does Hotel Arbis have a pool?

Hotel Arbis does not have a pool.

Does Hotel Arbis have a spa?

There are no spa services available at this hotel.

How close is Hotel Arbis to downtown Puebla?

Hotel Arbis is 2.9 mi away from Puebla.

Hotel Arbis Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 33 out of 79 reviews
Rating 8 - Good. 20 out of 79 reviews
Rating 6 - Okay. 14 out of 79 reviews
Rating 4 - Poor. 7 out of 79 reviews
Rating 2 - Terrible. 5 out of 79 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Francisco J Valenzuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free Netflix and breakfast.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Imelda

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

NORMA CRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Martín

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Sandra Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Luis

Liked: Staff & service
Buen valor precio-calidad. Buena ubicación. Desayuno sencillo pero suficiente.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiene una hermosa vista de la ciudad
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Carlos Omar

Disliked: Property conditions & facilities
Falta limpieza, mantenimiento y control de plagas.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service
Habitación muy limpia
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Moises

Liked: Cleanliness, staff & service, property conditions & facilities
Jaja shhejw shejw
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Agustín

Liked: Cleanliness
Si se cumple gracias
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Moises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le falta que agreguen jabón y shampoo para bañarse, además de toallas extras
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Joana Fabiola

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar está en una zona fea, el hotel se está cayendo de viejo, el personal es muy grosero, te venden en un lugar que no es
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sí y el desayuno muy rico
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Ivonne

Liked: Cleanliness, property conditions & facilities
La habitación estaba limpia tiene estacionamiento, dejaron prendido un camión toda la noche y el ruido no deja dormir, el tren pasa cada 3 a 4 horas y lo mismo mucho ruido, el desayuno segun es de 7 a 10 am y llegue 9:19 y no habia nada, le pregunte a la señorita y me dijo que es hasta donde alcance, minimo deben abastecer la pasta y los aderezos de los guafles hasta las 10am por atención al huesped ya que los Guafles , Cornflakes y bolitas de Nesquik es lo unico que tienen. Llegue a las 11:30 al chek in y me cobraron 200 pesos mas.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Dana

Disliked: Staff & service
El hotel esta bonito pequeño si vas de paso. Lo malo es que la señora de la noche se me hizo con una actitud muy mala , el estacionamiento es mu pequeño y si no agarras lugar te despiertan para mover tu carro porque lo dejas adentro pero estorbando a otros, las almohadas muy duras he incomodas me toco una cama muy aguada que se sentian los resortes en cambio mi familiar estaba en la de junto y si estaba un pico mejor la cama el Internet se va de repente el chico que esta limpiando o pornlo que vi es muy amable.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Rubi

Liked: Cleanliness, staff & service
Bien
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Un hotel que cumple con lo que ofrece Instalaciones limpias y en buenas condiciones
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Jesus

Me gustó el servicio de desayuno continental sin embargo falta fruta. Hay mucho ruido por el tren y el personal de limpieza pone música muy alta en la mañana. El lugar es limpio, considero que el precio es adecuado.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pues todo bien solo fue una noche con la agrupación y sin problema alguno el desayuno bien y atentos en el servicio
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

maria del Consuelo

Liked: Amenities
Esta muy bien, es lumis y son muy amables
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Negocio

Buen hotel para viaje de negocios
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Arturo

Liked: Staff & service
La ubicación de la propiedad no es segura
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

recomendado

todo bien, incluye desayuno
Stayed 1 night in Aug 2025