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Hotel Description

4-star adults-only hotel near Puebla Cathedral

City center retreat

Within a 10-minute walk of this Puebla Historic Center hotel, you'll find Puebla Cathedral and Zocalo Square. Amparo Museum and Profetica are also within half a mile (1 km).

Full-service spa, indoor pool

A full-service spa, 2 restaurants, and an indoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and free valet parking. Enjoy the a rooftop terrace and free perks like full breakfast and free self parking.

Free WiFi, LCD TVs

The 20 individually decorated guestrooms offer free WiFi and minibars. LCD TVs come with satellite channels, and other amenities include room service and free newspapers.

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$69* Per night/room Apr 1 - Apr 2

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Plus

Bed Count 1 King Bed Maximum Occupancy 2 Max

Master Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Property Features

El Sueño Hotel & Spa offers its guests a full-service spa and an indoor pool. There are 2 restaurants on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. A rooftop terrace, spa services, and a library are also featured at the business-friendly El Sueño Hotel & Spa. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Free self parking and valet parking are available. This 4-star Puebla hotel is smoke free.

  • 1 building
  • 20 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Built in 2002
  • Full breakfast (free)
  • Terrace on the roof
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • Newspapers in lobby (free)
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking

Transport

  • Airport: Puebla, Puebla (PBC-Hermanos Serdan Intl.) (36.4 km / 22.6 mi)
  • Property shuttles: Airport drop-off
  • Parking: Free valet parking and self parking

Room Amenities

El Sueño Hotel & Spa offers 20 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served free full breakfast daily from 7:30 AM to 12:30 PM.

La Tentacion - This restaurant specializes in international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar.

Salon Frenesi - This restaurant specializes in international cuisine and serves breakfast, brunch, and lunch. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Spa Services

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Number of treatment rooms 2
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Pet Policy

  • Pets: MXN 350 per pet, per night
  • Maximum 1 per room (weight limit: 33 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Cash or credit card deposit required
  • Minimum guest age is 18
  • Caters to adults only

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 480 per vehicle
  • Airport shuttle fee per child: MXN 0.00
  • Pet fee: MXN 350 per pet, per night
  • Early check-in fee: MXN 700 (subject to availability)
  • Late check-out fee: MXN 700 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • El Sueno Hotel
  • El Sueño Hotel
  • El Sueño Hotel Puebla
  • El Sueño Puebla
  • El Sueño Hotel & Spa Hotel
  • El Sueño Hotel & Spa Puebla
  • El Sueño Hotel & Spa Hotel Puebla

You should know

  • El Sueño Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.