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5.0 out of 5

"The hotel looked very modern and clean. It's also close to stores so it was convienient. He hotel was quiet and having Netflix was great for when we ... " More

By a verified traveler on Sun 28 Jul 2019

Hotel Description

3.5-star spa hotel near Puebla Cathedral

City center stay

At this Puebla Historic Center hotel, you'll be within a 5-minute walk of Puebla Cathedral and Palafoxiana Library. Also, Zocalo Square is within half a mile (1 km) and Puebla Convention Center is within 2 miles (3 km).

Full-service spa, dining

This smoke-free hotel features a full-service spa and a restaurant. Enjoy the a rooftop terrace and perks like free valet parking and free WiFi. There's a bar/lounge on site, and a 24-hour front desk and free self parking are also offered.

Free WiFi, Smart TVs

Boasting comforts like premium bedding and down comforters, the 27 guestrooms also offer free WiFi and Smart TVs with cable channels. Netflix, room service, and in-room massages are also available.

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$15* Per night/room Apr 19 - Apr 20

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Master Suite King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Diana ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Diana

Family (1)
5 out of 5
The hotel looked very modern and clean. It's also close to stores so it was convienient. He hotel was quiet and having Netflix was great for when we were wanting to watch a movie.

Posted by on Jul 28, 2019

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Property Features

Hotel Diana offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi. A rooftop terrace, spa services, and tour/ticket assistance are also featured at Hotel Diana. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. This 3.5-star Puebla hotel is smoke free.

  • 27 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Terrace on the roof
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Free parking nearby

Transport

  • Airport: Puebla, Puebla (PBC-Hermanos Serdan Intl.) (33.6 km / 20.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Hotel Diana offers 27 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters and premium bedding. 42-inch Smart televisions come with cable channels and Netflix. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Netflix
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception daily.

Hotel Diana has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Number of treatment rooms 1
  • Thai massage
  • Couples treatment rooms
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 10:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

This property doesn't offer after-hours check-in.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Diana

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free 1
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No pets or service animals allowed
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: MXN 90 for adults and MXN 90 for children (approximately)
  • Airport shuttle fee: MXN 450 per vehicle (one-way)
  • Airport shuttle fee per child: MXN 450 (one-way), (from 1 to 11 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Laundry fee: MXN 60.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Diana Hotel
  • Hotel Diana Puebla
  • Hotel Diana Hotel Puebla
  • El Capricho Hotel Boutique

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.