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Hotel Business Real 500

3.5 star property
3.5-star Colonial hotel near Puebla Cathedral

Choose dates to view prices

Photo gallery for Hotel Business Real 500

Dining
Restaurant
1 bedroom, premium bedding, down comforters, minibar
Restaurant
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

View in a map
S/N Calle 5 Sur Centro, Puebla, PUE, 72000
  • Place, Puebla Cathedral
    ‪8 min walk‬
  • Place, Zócalo de Puebla
    ‪8 min walk‬
  • Place, Puebla Convention Center
    ‪17 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪55 min drive‬

Room options

View all photos for Superior Room

Terrace/patio

Superior Room

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, 2 Double Beds

Terrace/patio

Family Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room

Terrace/patio

Junior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Twin Room

Comfort Twin Room | 1 bedroom, premium bedding, down comforters, minibar

Comfort Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Puebla

Heart of Puebla.Within a 15-minute walk of this Puebla Historic Center hotel, you'll find Zócalo de Puebla and Puebla Cathedral. Bello Museum and Palafoxiana Library are also within half a mile (1 km).

What's nearby

  • Puebla Cathedral - 8 min walk - 0.5 miles
  • Zócalo de Puebla - 8 min walk - 0.5 miles
  • Puebla Convention Center - 17 min walk - 0.9 miles
  • Angelopolis Commercial Center - 12 min drive - 2.8 miles
  • Centro Expositor - 14 min drive - 2.6 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 8 min drive
  • Puebla Intl. Airport (PBC) - 42 min drive

Restaurants

  • ‪Señorita Caruso - ‬3 min walk
  • ‪El Balcón - ‬3 min walk
  • ‪Subversivo Cafe - ‬1 min walk
  • ‪ATTA Salon Cafe - ‬2 min walk
  • ‪Moyuelo - ‬3 min walk

About this property

Hotel Business Real 500

3.5-star Colonial hotel near Puebla Cathedral
Hotel Business Real 500 offers its guests tour/ticket assistance and a communal living room. WiFi is free in public spaces. A complete renovation of Hotel Business Real 500 was completed in March 2020.

This Colonial Puebla hotel is smoke free.

  • 11 guestrooms or units
  • 2 levels
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Television in lobby
  • No smoking on site
  • 1 conference room
Hotel Business Real 500 offers 11 air-conditioned accommodations with minibars and espresso makers. Beds feature down comforters and premium bedding. Satellite television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (MXN 150 per night); discounts available
  • Wheelchair-accessible parking available

Things to do

  • Art gallery
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Front entrance ramp
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Smooth flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (24 inches high)

Room amenities

Entertainment

  • 40-inch TV with satellite channels

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 350.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MXN 150 per night(66 ft away; open 24 hours)
  • Pet fee: MXN 350.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • One child 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Real 500 Hotel Heroica Puebla de Zaragoza
Real 500 Hotel
Real 500 Heroica Puebla de Zaragoza
Real 500 Hotel Puebla
Real 500 Puebla
Hotel Real 500 Puebla
Puebla Real 500 Hotel
Real 500 Hotel
Hotel Real 500
Real 500
Hotel Boutique Real 500
Collection O Hotel Real 500
Hotel Business Real 500 Hotel
Hotel Business Real 500 Puebla
Hotel Business Real 500 Hotel Puebla

Frequently asked questions

How close is Hotel Business Real 500 to the airport?

Hotel Business Real 500 is 21.3 mi (42-min drive) away from the Puebla Intl. Airport (PBC) airport, the closest popular airport to the property.

Does Hotel Business Real 500 have an airport shuttle?

Airport shuttle services are not available at Hotel Business Real 500.

Does Hotel Business Real 500 offer free breakfast?

Hotel Business Real 500 does not offer free breakfast.

Is there a casino at Hotel Business Real 500?

No, there is no casino at this hotel.

What time is check-in at Hotel Business Real 500?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Hotel Business Real 500?

Free parking is not available at this hotel.

Does Hotel Business Real 500 have a pool?

Hotel Business Real 500 does not have a pool.

Does Hotel Business Real 500 have a spa?

There are no spa services available at this hotel.

How close is Hotel Business Real 500 to downtown Puebla?

Hotel Business Real 500 is 0.1 mi away from Puebla.

Reviews

Hotel Business Real 500 Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 102 out of 161 reviews
Rating 8 - Good. 39 out of 161 reviews
Rating 6 - Okay. 11 out of 161 reviews
Rating 4 - Poor. 1 out of 161 reviews
Rating 2 - Terrible. 8 out of 161 reviews

Reviews

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

MARCO

Stayed 1 night in May 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities

Nice place for 5 nights

The staff was extremely helpful and friendly. The location was excellent. It was a clean place, our bed was old so we had some back issues from it. Our room had a refrigerator, that was awesome.
Stayed 5 nights in Mar 2025

10/10 Excellent

EMMANUEL

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in Dec 2024

10/10 Excellent

JOSE PARRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jan 2025

8/10 Good

Martin J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good option in Puebla

Very good hotel. Amazing price-features. Well located, very friendly staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small hotel. Everyone was very helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

JOSE PARRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice..
Stayed 3 nights in May 2024

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Muy amables, limpio, cerca del zocalo
Stayed 2 nights in May 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet and comfortable hotel.
Stayed 1 night in Dec 2023

8/10 Good

Krzysztof

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are pretty comfortable and have great design and amenities. But most have no window, just the frosted glass door, so it’s a bit dark. Really clean, internet works great and you can watch youtube or stream on TV. The area around is not super exciting, but it’s a 5-10 minutes walk to historic center with lots of shops and restaurants. One thing that is a bit strange is that the gate is closed and so each time you leave or come back you need to be let out/ let back in by employee. Maybe a simple fob would do the trick?
Stayed 4 nights in Dec 2023

10/10 Excellent

melvin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Isaak was very friendly and helpful. Hotel is veey quaint.
Stayed 2 nights in Nov 2023

10/10 Excellent

Angel

Stayed 1 night in Aug 2023

6/10 Okay

Raul

Stayed 3 nights in Jul 2023

10/10 Excellent

Daniel, Grinnell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uno de los mejores hoteles en los que me he hospedado. El staff del hotel fue sorprendentemente hospitalario, gentil, y me ayudaron en todos los aspectos. El cuarto fue muy amplio, cómodo, y lujoso. Todos los servicios fueron justo lo descrito y el hotel está aún más hermoso que como se ve en las fotos. Está a unas cuadras del centro, sin estar en las áreas que se congestionan con los turistas.
Stayed 3 nights in Apr 2023

8/10 Good

arabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

william

Stayed 2 nights in Jul 2022

8/10 Good

salvador

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Muy bonito el hotel y excelente ubicación
Stayed 2 nights in Aug 2021

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

December stay

Lot of close by restaurants, centric, great service and very nice staff.
Stayed 2 nights in Dec 2020

2/10 Terrible

Verified traveler

Stayed 2 nights in Oct 2020

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean and beautiful
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siempre excelente, solo como sugerencia, estaría bien etiquetar los shampoo para saber cual es cual. Pero definitivamente volveremos
Stayed 1 night in Feb 2020

8/10 Good

DiegoM, Santiago

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a fairly new redevelopment that has retained the air of the old building, breathing new life into it with a modern and chic ambiance. However, the location is not the most charming, with the area being on the periphery of the historic quarter, and somewhat lacking character. Also, although the rooms are very new, a few details like a broken towel rack (left on the floor), a safety deposit box that did not work nor any instructions included for its operation, bottles of shampoo and body wash without specific labels, or extra costs for using a coffee maker, make for a somewhat less than a comfortable experience. If management solves these minor yet not insignificant items, this new little hotel could become a truly perfect and memorable experience. I do recommend this property as it has tremendous potential, and will be returning to it in a few weeks to enjoy it again and give it a second chance to impress me fully.
Stayed 1 night in Feb 2020