Hotel Urban, a Small Luxury Hotel of the World

5.0 star property
5-star luxury hotel near Puerta del Sol

Choose dates to view prices

Photo gallery for Hotel Urban, a Small Luxury Hotel of the World

Lobby
Lobby
Seasonal outdoor pool, sun loungers
Lobby
Rooftop terrace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service

Explore the area

View in a map
Carrera San Jeronimo 34, Madrid, Madrid, 28014
  • Place, Puerta del Sol
    ‪3 min walk‬
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Prado Museum
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

Junior Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Suite, 1 Double Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Business Duplex

  • 344 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

Superior Double Room Single Use

  • 269 sq ft
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

Business Suite, 1 Double Bed

  • 431 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

Junior Suite

  • 344 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Loft

  • 570 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Duplex

9.0 out of 10
Wonderful
(16 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room

9.2 out of 10
Wonderful
(53 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Madrid

Madrid Centro stay.Within a 10-minute walk of this Madrid Centro hotel, you'll find Puerta del Sol and Prado Museum. Plaza de Cibeles and Plaza Mayor are also within half a mile (1 km).

What's nearby

  • Puerta del Sol - 3 min walk - 0.2 miles
  • Gran Via - 3 min walk - 0.2 miles
  • Plaza de Cibeles - 8 min walk - 0.5 miles
  • Prado Museum - 8 min walk - 0.5 miles
  • Plaza Mayor - 11 min walk - 0.6 miles

Getting around

  • Sevilla Station - 3 min walk
  • Madrid Recoletos Station - 15 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪La Rollerie - ‬1 min walk
  • ‪La Terraza del Urban - ‬1 min walk
  • ‪La Cabaña Argentina - ‬1 min walk
  • ‪Barbara Ann Sol - ‬4 min walk
  • ‪Casa Mortero - ‬2 min walk

About this property

Hotel Urban, a Small Luxury Hotel of the World

5-star luxury hotel near Puerta del Sol
Hotel Urban, a Small Luxury Hotel of the World offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 3240 square feet (301 square meters) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Urban, a Small Luxury Hotel of the World . For a fee, parking is available.

This 5-star Madrid hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 6 levels
  • 3240 sq ft of conference space
  • 301 sq m of conference space
  • Built in 2005
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Urban, a Small Luxury Hotel of the World offers 96 accommodations with DVD players and minibars (stocked with some free items). Beds feature premium bedding. Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • DVD player
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (EUR 33 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 37.95 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • DVD player
  • Smart TV with satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 37.95 per person
  • Covered self parking fee: EUR 33 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number HM-4457

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in June and close in September.
  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Urban Hotel
Urban Hotel Madrid
Urban Madrid
Madrid Urban Hotel
Hotel Urban Madrid

Frequently asked questions

How close is Hotel Urban, a Small Luxury Hotel of the World to the airport?

Hotel Urban, a Small Luxury Hotel of the World is 10.4 mi (25-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Urban, a Small Luxury Hotel of the World ?

As of Nov 29, 2025, prices found for a 1-night stay for 2 adults at Hotel Urban, a Small Luxury Hotel of the World on Dec 9, 2025 start from $250.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Urban, a Small Luxury Hotel of the World have an airport shuttle?

Airport shuttle services are not available at Hotel Urban, a Small Luxury Hotel of the World .

Does Hotel Urban, a Small Luxury Hotel of the World offer free breakfast?

Free breakfast isn’t provided at Hotel Urban, a Small Luxury Hotel of the World , but buffet breakfast is offered for a fee of EUR 37.95 per person. It's available every day from 7:30 AM to 10:30 AM.

Is there a casino at Hotel Urban, a Small Luxury Hotel of the World ?

No, there is no casino at this hotel, but Casino Gran Via (7-min walk) is nearby.

What time is check-in at Hotel Urban, a Small Luxury Hotel of the World ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Urban, a Small Luxury Hotel of the World ?

Free parking is not available at this hotel. Self parking is available for EUR 33 per day.

Does Hotel Urban, a Small Luxury Hotel of the World have a pool?

Hotel Urban, a Small Luxury Hotel of the World features a seasonal outdoor pool.

Does Hotel Urban, a Small Luxury Hotel of the World have a restaurant?

Hotel Urban, a Small Luxury Hotel of the World is home to CEBO, which features Mediterranean cuisine.

Does Hotel Urban, a Small Luxury Hotel of the World have a spa?

There are no spa services available at this hotel.

How close is Hotel Urban, a Small Luxury Hotel of the World to downtown Madrid?

Hotel Urban, a Small Luxury Hotel of the World is 0.3 mi away from Madrid.

Hotel Urban, a Small Luxury Hotel of the World Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 765 out of 1003 reviews
Rating 8 - Good. 166 out of 1003 reviews
Rating 6 - Okay. 41 out of 1003 reviews
Rating 4 - Poor. 15 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Spyros

Traveled with partner
Liked: Amenities
Enjoyable stay
Stayed 4 nights in Aug 2025

10/10 Excellent

Hector

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel, with great location and nice amenities. Staff was super nice and helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kellie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My niece and I recently had the pleasure of staying at this amazing hotel in Madrid, and I can’t recommend it highly enough. From the moment we stepped through the doors, everything was flawless – warm welcomes, thoughtful touches, and impeccable service from the entire team. We were celebrating my niece’s 18th birthday, and the hotel went above and beyond to make it truly special. Waiting in our room was a complimentary bottle of cava, a beautifully presented cake, and a single red rose – such a thoughtful gesture that brought real joy to the start of our trip. It’s rare to find that level of care, and it didn’t go unnoticed. One of the loveliest surprises was the complimentary mini bar – restocked daily and filled with drinks. It made us feel so well looked after and added an extra layer of comfort to our stay. Another fun touch was the pick a mix station in the entrance! Breakfast each morning was absolutely gorgeous – a generous and beautifully laid-out buffet with fresh pastries, Spanish cheeses, cured meats, fruit, and hot options cooked to order. The rooftop terrace and splash pool was the perfect place for us to unwind late afternoon. Whether we were swimming, sunbathing, or enjoying a drink. This hotel offers a wonderful blend of luxury, personality, and heartfelt hospitality. I wouldn't stay anywhere else in Madrid – it was perfect in every way.
Stayed 4 nights in Aug 2025

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location, close to all the attractions, dining, transport etc. staff are so friendly and accommodating.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Madid!!! Location!!! Place! Service!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Pablo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing. Hard to match.
Stayed 1 night in Aug 2025

10/10 Excellent

Gabriela, Tijuana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpio, muy céntrico pero en un lugar tranquilo. Personal amable. Mi hija disfrutó la piscina. Me hospedaría de nuevo. Decoración interesante.
Stayed 3 nights in Jul 2025

2/10 Terrible

Marc

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Luis, Panama

Traveled with family
Liked: Cleanliness, staff & service, amenities
Increible hotel en todos los sentidos.
Stayed 1 night in Jul 2025

10/10 Excellent

Aaron

Stayed 1 night in Jul 2025

10/10 Excellent

Marco

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! 100% recommended.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ricardo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Matthew

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here five times over the past 17 years. It never disappoints.
Stayed 3 nights in Jul 2025

8/10 Good

Abdulaziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent… prompt and friendly service and the staff always greeted you. Location was perfect for our needs. Didn’t have a chance to try the spa or rooftop but will return to Madrid and stay at this location. Thank you for making a special trip even more enjoyable
Stayed 4 nights in Jun 2025

10/10 Excellent

elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Amanda

Stayed 3 nights in Jun 2025

10/10 Excellent

Boris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. All major museums and city centre within walking distance. Hotel Reception staff very helpful.
Stayed 3 nights in Jun 2025

6/10 Okay

James

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hotel looked lovely, service was great. However very disappointed they didn’t open roof top pool until day we left considering it was 34 degrees outside. Room was very small and noisy being on level 1, and the TV would not connect and work.
Stayed 3 nights in May 2025

10/10 Excellent

Pablo Eduardo Suarez

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great dinner recommendations and they arranged good reservations!
Stayed 8 nights in May 2025

10/10 Excellent

Wayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Alex, Montreal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved and would recommend
Stayed 4 nights in May 2025

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel, friendly staff, room are lovely
Stayed 1 night in May 2025