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 Madrid •1 Room
 Madrid • 1 Room
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Crowne Plaza Madrid Airport, an IHG Hotel

4-star property
Calle de Lola Flores, 1, Madrid, Madrid 1-855-201-7819
4.5 out of 5
Excellent!
See all 17 travelocity Reviews

"Everything was great! " More

By a verified traveler on Wed 21 Jun 2023

Points Of Interest

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Hotel Description

4-star hotel in San Blas-Canillejas

San Blas-Canillejas stay

A stay at this San Blas-Canillejas hotel places you within 3 miles (5 km) of Plenilunio Shopping Mall and 6 miles (10 km) of IFEMA. Cívitas Metropolitan Stadium and Calle de Alcalá are also within 6 miles (10 km).

Business services

A restaurant and a 24-hour gym are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport drop-off service. Self parking, a communal living room, and a computer station are also offered.

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$104* Per night/room Oct 8 - Oct 9

Premium Room, 1 King Bed, View (Runway View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room

Bed Count 1 King Bed Maximum Occupancy 1 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 1 Max

Crowne Plaza Madrid Airport, an IHG Hotel ratings based on 17 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Madrid Airport, an IHG Hotel

Everyone (10) Couples (2) Family (5)
4 out of 5

Posted by on Jul 26, 2023

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1 out of 5

Posted by on Jul 21, 2023

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5 out of 5
Everything was great!

Posted by on Jun 21, 2023

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5 out of 5

Posted by on Nov 28, 2022

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5 out of 5
Clean room. Employees spoke English. However, the room was very warm.

Posted by on Oct 12, 2022

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5 out of 5
Immaculately clean & plenty of complimentary items within the room.

Posted by , from Kill Devil Hills on Aug 3, 2022

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5 out of 5
Great Location to airport

Posted by on Jun 11, 2022

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4 out of 5

Posted by , from GREAT MILLS on Mar 31, 2022

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5 out of 5
The staff was very friendly, informative and accommodating. The room was luxuriously acoutered. And restaurant at the hotel was exceptional. We did not expect it to be one of the best d in ning experiences in Spain. It was creative, delicious without being touristy.

Posted by , from New York on Mar 10, 2020

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Comment from Hotel Management

Mar 10, 2020 by María Montero, Executive Assistant General Manager

Dear Michael, Thank you for your last stay at Crowne Plaza Madrid Aiport. We are happy to hear that you had an exceptional stay and one of the best dining experiences during your trip in Spain. We cannot wait to serve you again in the near future. Yours Sincerely,

5 out of 5

Posted by on Nov 27, 2019

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Comment from Hotel Management

Dec 2, 2019 by María Montero, Executive Assistant General Manager

Thank you very much for your review! We look forward to serve you again in the future. Yours sincerely,

About the Crowne Plaza Madrid Airport, an IHG Hotel

Location Calle de Lola Flores, 1, Madrid, Madrid 28022

Property Features

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 7 meeting rooms are available. Event space at this hotel measures 3692 square feet (343 square meters) and includes a conference center. A shuttle from the hotel to the airport (available on request) is available for a fee. A 24-hour fitness center, tour/ticket assistance, and a vending machine are also featured at the business-friendly Crowne Plaza Madrid Airport, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Madrid hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 3 levels
  • 3692 sq ft of conference space
  • 343 sq m of conference space
  • Built in 2010
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Parking (limited spaces) , Free parking nearby

Transport

  • Train station: San Fernando Henares Station (2.3 km / 1.4 mi)
  • Property shuttles: Airport drop-off
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Crowne Plaza Madrid Airport, an IHG Hotel offers 125 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • Minibar
  • In-room dining (limited hours)
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Crowne Plaza Madrid Airport, an IHG Hotel has a restaurant on site.

Nature Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Crowne Plaza Madrid Airport, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Eurocard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 11.50 for children
  • Airport shuttle fee: EUR 4.00 per person
  • Airport shuttle fee per child: EUR 4.00 (up to 18 years old)
  • Covered self parking fee: EUR 18 per day
  • Covered extended parking fee: EUR 50 per week
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Madrid Airport
  • Crowne Plaza Madrid Airport
  • Madrid Airport Crowne Plaza
  • Crowne Plaza Madrid Airport Hotel Madrid
  • Crowne Plaza Madrid Airport Hotel
  • Crowne Plaza Madrid Hotel

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.