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MCM Eleganté Hotel & Suites

3.5 star property
3.5-star hotel near Texas Tech University

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Photo gallery for MCM Eleganté Hotel & Suites

Exterior
Property preview
Interior
Interior
Breakfast, lunch, dinner served; American cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
801 Avenue Q, Lubbock, TX, 79401
  • Place, Lubbock Memorial Civic Center
    ‪3 min walk‬
  • Place, Lake Alan Henry
    ‪10 min walk‬
  • Place, Buddy Holly Center
    ‪19 min walk‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(99 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(41 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(30 reviews)
  • 420 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Mobility Accessible

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed, Mobility Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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Exterior

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About the neighborhood

Lubbock

City center stay.Within a 10-minute walk of this Downtown Lubbock hotel, you'll find Lubbock Memorial Civic Center and Fresenius Medical Care at Lubbock Heart Hosptial. Also, Louise Hopkins Underwood Center for the Arts is within half a mile (1 km) and Texas Tech University is within 2 miles (3 km).

What's nearby

  • Lubbock Memorial Civic Center - 3 min walk - 0.2 miles
  • Lake Alan Henry - 10 min walk - 0.6 miles
  • Buddy Holly Center - 19 min walk - 1.0 mile
  • Jones AT&T Stadium - 2 min drive - 2.1 miles
  • Texas Tech University - 4 min drive - 1.4 miles

Getting around

  • Preston Smith Intl. Airport (LBB) - 13 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Taco Bell - ‬7 min walk
  • ‪Paint Rock Coffee Co. - ‬11 min walk
  • ‪BierHaus Lubbock - ‬13 min walk
  • ‪Robles Taqueria - ‬6 min walk

About this property

MCM Eleganté Hotel & Suites

3.5-star hotel near Texas Tech University
MCM Eleganté Hotel & Suites offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 14000 square feet (1301 square meters) and includes a conference center. MCM Eleganté Hotel & Suites also features a vending machine, a fireplace in the lobby, and laundry facilities. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Lubbock hotel is smoke free.

  • 293 guestrooms or units
  • Meeting rooms
  • 14000 sq ft of conference space
  • 1301 sq m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
MCM Eleganté Hotel & Suites offers 293 air-conditioned accommodations with coffee/tea makers and designer toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Free area shuttle
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 

We should mention

  • Up to 4 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel MCM
MCM Eleganté Hotel Lubbock
MCM Eleganté Lubbock
MCM Hotel
MCM Eleganté Hotel
Mcm Elegante & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel
MCM Eleganté Hotel & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel Lubbock

Frequently asked questions

How close is MCM Eleganté Hotel & Suites to the airport?

MCM Eleganté Hotel & Suites is 6.3 mi (13-min drive) away from the Preston Smith Intl. Airport (LBB) airport, the closest popular airport to the property.

Does MCM Eleganté Hotel & Suites have an airport shuttle?

MCM Eleganté Hotel & Suites offers a free airport shuttle, available 24 hours a day, on request.

Does MCM Eleganté Hotel & Suites offer free breakfast?

MCM Eleganté Hotel & Suites offers free buffet breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at MCM Eleganté Hotel & Suites?

No, there is no casino at this hotel.

What time is check-in at MCM Eleganté Hotel & Suites?

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM. Early check-in costs USD 50 (subject to availability).

Is there free parking at MCM Eleganté Hotel & Suites?

This hotel offers free self parking and extended parking.

Does MCM Eleganté Hotel & Suites have a pool?

MCM Eleganté Hotel & Suites features an indoor pool.

Does MCM Eleganté Hotel & Suites have a restaurant?

MCM Eleganté Hotel & Suites is home to Rustler Cafe, which features American cuisine and brunch.

Does MCM Eleganté Hotel & Suites have a spa?

There are no spa services available at this hotel.

How close is MCM Eleganté Hotel & Suites to downtown Lubbock?

MCM Eleganté Hotel & Suites is 0.7 mi away from Lubbock.

MCM Eleganté Hotel & Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 631 out of 1120 reviews
Rating 8 - Good. 232 out of 1120 reviews
Rating 6 - Okay. 136 out of 1120 reviews
Rating 4 - Poor. 64 out of 1120 reviews
Rating 2 - Terrible. 57 out of 1120 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean rooms. Great experience. Will stay again
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and accomodating.
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Stayed 2 nights in Oct 2025

6/10 Okay

Miguel

Liked: Cleanliness
Disliked: Property conditions & facilities
Shower flow rate was extremely high and water quickly flooded the tub. TV response was slow and remote keys did not all work. I notified the front desk of these issues.
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was beyond amazing, great customer service, kind and showed their passion of customer care. Will definitely be coming back. Had forgotten to print something at home and the front desk was able to print it even before I got back to the desk.
Stayed 1 night in Oct 2025

8/10 Good

ANDREW

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Johnny

Liked: Cleanliness
Stayed 2 nights in Sep 2025

6/10 Okay

Claudia

Liked: Cleanliness, staff & service
I stayed for two nights. The room has old furniture, the TV doesn't have any apps to connect, the bathroom was spotty, water was coming out of some parts of the floor , and there was an extension cords in the room, which I consider dangerous (see pics). The fountain in the atrium was off the entire time. The rooms are very clean but need remodeling.
Bathroom details to fix
Water come out when you stepped on
Unsafe extension
Fountain always out service
Stayed 2 nights in Oct 2025

8/10 Good

Tonya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel close to Texas Tech!
Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Stayed 3 nights in Oct 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place!

Friendly staff, beds very comfortable
Stayed 1 night in Oct 2025

6/10 Okay

Daryl

Traveled with family
Liked: Staff & service
Disliked: Amenities
You get what you pay for - it is not “awful”, but the property is old and tired
Stayed 2 nights in Oct 2025

10/10 Excellent

nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, shuttle to game, Amazing breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Staff was super friendly. Room is VERY dated.
Stayed 2 nights in Oct 2025

8/10 Good

Bruce

Stayed 1 night in Oct 2025

8/10 Good

GEORGE

Stayed 1 night in Oct 2025

6/10 Okay

Mariann

Liked: Staff & service
The room was okay, the pool needs to be cleaned and it was too warm. The staff at breakfast were the best part of our stay.
Stayed 1 night in Oct 2025

6/10 Okay

Erika

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

It was eehhh!

Very spacious but needs to be updated. Coffee pot wasn’t working when I called front desk no answer. Called guest service an no answer. Had to walk down stairs in pj’. I would try serving maybe brunch verses breakfast cause nobody wants to get up early on their vacation. Never got to enjoy breakdast
Stayed 3 nights in Oct 2025

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Oct 2025

10/10 Excellent

Kathy

Stayed 1 night in Oct 2025

8/10 Good

Fariborz, Round Rock

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Aug 2025