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"Great location, very clean, and great staff. Would definitely recommend. " More

By a verified traveler on Mon 31 Aug 2020

Hotel Description

Hotel perfectly located for exploring Portland

City center stay

Within 6 miles (10 km) of this Portland hotel, you'll find Mt Hood Community College - Gresham Campus and Mall 205. Grotto is within 9 miles (15 km) and Moda Center is within 12 miles (20 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 83 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Standard Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$49* Per night/room Dec 6 - Dec 7

Standard Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Business Suite, 2 Queen Beds, Non Smoking (Oversized)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Family Suite, 2 Bedrooms Non Smoking 1 king, 1 Queen with Jacuzzi

Bed Count 1 King Bed Maximum Occupancy 5 Max

Family Suite, 2 Bedrooms, Non Smoking (1 King and 2 Queens)

Bed Count 1 King Bed Maximum Occupancy 7 Max

Portland Suites Airport East ratings based on 36 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Portland Suites Airport East

Everyone (16) Couples (3) Family (21)
5 out of 5
Great location, very clean, and great staff. Would definitely recommend.

Posted by , from Washington, DC on Aug 31, 2020

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1 out of 5
I paid for a suite with a jetted tub. When I arrived, the room smelt like mildew. I wiped down the entire room and filled the tub. I noticed a small crack in the tub. After filling the tub halfway,

Posted by on Jun 2, 2020

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Comment from Hotel Management

Jun 7, 2020 by Portland Suites

Thank you for your review. We apologize for the inconveniences experienced and appreciate the feedback.

3 out of 5
The breakfast was nice until they stopped doing it.

Posted by on Apr 25, 2020

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Comment from Hotel Management

Apr 25, 2020 by Portland Suites

Thank you for your review. We depend on your feedback. We do apologize for the breakfast but due to the virus situation, the state of Oregon as well as the CDC has prohibited us from serving breakfast or opening the pool until further notice. Our rates do reflect the lack of amenities due to this pandemic.

1 out of 5
They charge for EVERYTHING, $30 to check in an hour early, $30 for an extra blanket. The battery to our booked room wash dead so they put us in a different room which was dirty, not prepped (2 towels for a party of 6). Seemed odd that they had shift change at their check-in time. However the very under staffed staff was always kind. Breakfast was very minimal--all carbs. The hotel was full, other guests were very loud, one was even kind enough to start smoking at ~5am setting the fire alarm off. We got up and left.

Posted by on Feb 21, 2020

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Comment from Hotel Management

Feb 26, 2020 by Portland Suites

There is a $30 early check in before 3pm. Our breakfast offers milk, juice, cereal, waffles, coffee and much more every day!

1 out of 5

Posted by on Feb 18, 2020

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Comment from Hotel Management

Feb 26, 2020 by Portland Suites

Thank you for your feedback. Please provide more detail so that we may better serve you on your next stay with us.

2 out of 5
Excellent staff, friendly and very helpful. The place located 20 minutes from Cable Car and freeway. The room on the other hand, broken towel bar, living room lights didnt turn on. I was their 3n nights and days and the sheets were never changed. Towels never changed as well. I made sure to ask if it did happened, left the "maid Service" tag outside my door. I tried to use the exercise room but machine didn't turn on and the sauna was out of service. I dont care about equipment being bad or sauna not in service but it would have been nice to have those notes when I booked. Yet, the front desk was a great group of people and each morning they had a smile on so thank you.

Posted by on Nov 10, 2019

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Comment from Hotel Management

Nov 13, 2019 by Portland Suites

Thank you for your feedback. We are so glad you appreciated our hard working and friendly front desk staff! Our housekeepers will go into your room and clean for you unless you request otherwise or have a sign on your door asking not to be disturbed.

1 out of 5
This place is disgusting. I didn’t stay and will be fighting for my deposit back.

Posted by on Nov 5, 2019

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Comment from Hotel Management

Dec 4, 2019 by Portland Suites

We are sorry you did not enjoy your stay with us. Your deposit is returned to you unless you damaged or smoked in your room.

3 out of 5
Facility very poorly maintained. Faucet in shower, light cover broken in bathroom. Heater plastic grate loose very noisy.

Posted by on Nov 3, 2019

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Comment from Hotel Management

Dec 4, 2019 by Portland Suites

Thank you for your feedback, if you need anything please ask the front desk and they will be happy to get it for you.

1 out of 5

Posted by on Oct 27, 2019

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Comment from Hotel Management

Nov 13, 2019 by Portland Suites

Thank you for your feedback. We hope you decide to stay with us again.

5 out of 5

Posted by on Sep 11, 2019

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Comment from Hotel Management

Sep 13, 2019 by Portland Suites

Thank you so much for the great score! We hope to see you again soon!

About the Portland Suites Airport East

Location 1477 NE 183rd Ave, Portland, OR 97230

Property Features

Portland Suites Airport East offers its guests an indoor pool, a spa tub, and a fitness center. Public spaces have free WiFi and wired Internet. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 550 square feet (51 square meters). The business-friendly Portland Suites Airport East also features complimentary newspapers in the lobby, laundry facilities, and a safe deposit box at the front desk. Free self parking is available. This Portland hotel is smoke free.

  • 83 guestrooms or units
  • 4 levels
  • 550 sq ft of conference space
  • 51 sq m of conference space
  • Continental breakfast (free)
  • Business facilities
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Portland Intl. Airport (PDX) (12 km / 7.5 mi)
  • Parking: Free self parking

Room Amenities

Portland Suites Airport East offers 83 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Portland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Bathrooms are partially open
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out fee: USD 100.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • GuestHouse Hotel Portland
  • GuestHouse Portland
  • Portland GuestHouse
  • GuestHouse Inn Portland
  • GuestHouse Inn Portland/Gresham Hotel Gresham
  • GuestHouse Inn Portland/Gresham Gresham
  • GuestHouse Inn Portland/Gresham Hotel Portland
  • GuestHouse Inn Portland/Gresham Hotel
  • GuestHouse Inn Portland/Gresham Portland
  • GuestHouse Inn Portland/Gresham
  • GuestHouse Portland/Gresham Portland
  • GuestHouse Portland/Gresham
  • Portland Suites East Portland
  • Portland Suites Airport East Hotel
  • Portland Suites Airport East Portland
  • Portland Suites Airport East Hotel Portland

You should know

  • Pool access available from 8 AM to midnight.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.