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4.0 out of 5

"The staff were very helpful and friendly. We felt like they took extreme measures to keep us safe by keeping everything very clean!! " More

By a verified traveler on Wed 02 Jun 2021

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Hotel Description

Enjoy free breakfast at this 3-star Portland hotel

In shopping district

You'll be within 9 miles (15 km) of Vancouver Mall and 12 miles (20 km) of Oregon Convention Center. University of Portland and Veterans Memorial Coliseum are within 12 miles (20 km).

Free shuttle, breakfast

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Relax with a drink at the bar/lounge and enjoy perks like free breakfast and a free area shuttle.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$150* Per night/room Oct 30 - Oct 31

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Multiple Beds (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Hyatt Place Portland Airport ratings based on 23 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Place Portland Airport

Everyone (15) Couples (1) Family (5)
5 out of 5

Posted by on Jun 27, 2022

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5 out of 5
Great stay

Posted by on May 12, 2022

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Comment from Hotel Management

May 14, 2022 by Customer Service

Thank you for the amazing rating, Deborah! We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Hyatt Place Portland Airport Cascade Station soon! Thanks again for leaving your feedback!

5 out of 5

Posted by , from DENVER on Apr 12, 2022

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4 out of 5
Short stay

Posted by on Feb 20, 2022

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Comment from Hotel Management

Feb 20, 2022 by Customer Service

Thank you for taking the time to leave us a 4/5 rating, Jack! We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Hyatt Place Portland Airport Cascade Station.

4 out of 5

Posted by on Dec 14, 2021

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5 out of 5

Posted by , from Milwaukie on Dec 8, 2021

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1 out of 5
Everything was fine until I got into bed. I could feel the bed vibrating. I could also hear the motor of a loud machine which seemed to coincide with the vibrating. I decided to leave because I could not sleep. On my way out I noticed an ice machine which was extremely loud which I assumed was where the vibrating originated. I am going to contact Hyatt in an attempt to get a refund. I not only did not get any sleep, the situation was extremely stressful then I had to drive home. I lost 200 dollars and 2 to 3 hours of sleep which made it difficult to get up and go to work the next day. I wil never go to Hyatt again.

Posted by on Sep 28, 2021

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Comment from Hotel Management

Sep 29, 2021 by Customer Service

We appreciate you taking the time to share your feedback, Elaine. It's unfortunate your time with us was less than ideal. We're disappointed you had such challenges with the sound insulation in our rooms. The satisfaction of our guests is important to us so we'll be sure to discuss your feedback moving forward. We hope for the chance to host you again soon so we can share a more positive experience with you.

5 out of 5
The staff were very helpful and friendly. We felt like they took extreme measures to keep us safe by keeping everything very clean!!

Posted by on Jun 2, 2021

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Comment from Hotel Management

Jun 3, 2021 by Customer Service

Thanks for the splendid review! It's fantastic you had such an excellent experience at Hyatt Place Portland Airport Cascade Station and that our team took such great care of you. We want you to feel right at home as soon as you walk through our doors! Our team will love to hear they made such a wonderful impression on you. We look forward to hosting you again soon so we can share another amazing experience with you. Have a beautiful day!

4 out of 5
Friendly staff. Room away nice but the cable was didn’t come in on most channels so the only thing to watch was news the channels didn’t give any info to what you were watching and the other option was to pay $20 to watch on demand. Have to pay for late checkout.

Posted by on May 16, 2021

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Comment from Hotel Management

May 17, 2021 by Customer Service

Thank you for taking the time to share your review with us. We're glad to hear you had such a great experience with us. We care about the satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to our team. We're looking forward to sharing an even more pleasant experience with you soon. Thank you again and have a wonderful day!

4 out of 5

Posted by on Feb 18, 2020

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Comment from Hotel Management

Feb 19, 2020 by General Manager

We are pleased your stay was a fantastic one, and we want to thank you for your nice rating. All of us at Hyatt Place Portland Airport at Cascade Station look forward to your next visit. Tyler Terrell, General Manager

About the Hyatt Place Portland Airport

Location 9750 NE Cascades Parkway, Portland, OR 97220

Property Features

Hyatt Place Portland Airport offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 2100 square feet (195 square meters) and includes conference space. The business-friendly Hyatt Place Portland Airport also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. An area shuttle within 5 miles and a roundtrip airport shuttle (available 24 hours) are free. For a fee, parking is available. This 3-star Portland hotel is smoke free.

  • 1 building
  • 136 guestrooms or units
  • 4 levels
  • 2100 sq ft of conference space
  • 195 sq m of conference space
  • Built in 2009
  • Breakfast available (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Metro station: Cascades Station (0.4 km / 0.3 mi)
  • Property shuttles: Free airport shuttle, area shuttle within 5 miles, and shopping center shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Hyatt Place Portland Airport offers 136 accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds and desks. Beds feature pillowtop mattresses. A pillow menu is available. 42-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include designer toiletries and hair dryers. This Portland hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Pillowtop beds
  • Pull-out sofa bed
  • LCD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free self-serve breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Hyatt Place Portland Airport has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

Hyatt Place Portland Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30 per accommodation, per night (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 8.00 per night
  • Extended parking fee: USD 10.00 per night
  • Pet fee: USD 30 per accommodation, per night (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Hotel Portland Airport
  • Hyatt Place Portland Airport
  • Hyatt Place Portland Airport / Cascade Station Hotel Portland
  • Hyatt Place Portland Airport Hotel
  • Hyatt Place Portland Hotel
  • Hyatt Place Portland Portland
  • Hyatt Place Portland Airport Hotel
  • Hyatt Place Portland Airport Portland
  • Hyatt Place Portland Airport Hotel Portland

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.