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Hilton Garden Inn Portland Airport

3-star property
145 Jetport Blvd, Portland, ME 1-855-201-7819

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3.9 out of 5
Good!
See all 29 Travelocity Reviews

"The construction was a complete surprise. That was not divulged when we booked the hotel. The breakfast area was pretty sad. Rooms were comfortable ... " More

By a verified traveler on Sun 08 Jul 2018

Points Of Interest

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Hotel Description

3-star hotel near University of Southern Maine

In suburbs

Your stay at this Stroudwater hotel places you within 3 miles (5 km) of Maine Mall and Thompson's Point. Sable Oaks Golf Course and Hadlock Field are also within 3 miles (5 km).

Renovated in 2014

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the spa tub and perks like free self parking and a free area shuttle.

Free Internet, MP3 docks

Featuring conveniences like refrigerators and microwaves, the 124 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include MP3 docks, room service, and coffee/tea makers.

One King Bed Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max
$102* Per night/room Nov 1 - Nov 2

One King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible

Bed Count 2 Full Beds Maximum Occupancy 5 Max

2 DOUBLE BEDS

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hilton Garden Inn Portland Airport ratings based on 29 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hilton Garden Inn Portland Airport

Everyone (15) Couples (2) Business (1) Family (5)
3 out of 5
We went downstairs to have breakfast, but had not checked out. When we went back to our room to finish getting ready for the day, the room had already been cleaned. Shared this information with the front desk who apologized and indicated they hadn't told housekeeping the room was ready to be cleaned, but offered no solution. We had to finish getting ready in the public bathroom on the first floor.

Posted by on Oct 15, 2019

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5 out of 5

Posted by on Sep 25, 2019

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1 out of 5
Room was dirty. Floor sticky. Black mold in the bathroom. We had requested a roll-a-way bed and what they brought us was two box springs. This took a hour to correct. When we turned down the beds, one bed had body hair in it. It hadn't been changed. We were very tired and just wanted to get to sleep. The room above us must have had kids left alone because for hours jumping was going on. I love Hilton usually. This was disgusting.

Posted by on Sep 17, 2019

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5 out of 5
Close to the airport without any noise. Very clean room. Great mattress. Restaurant in lobby had a delicious meal.

Posted by on Sep 8, 2019

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4 out of 5
Only there less than 12 hours, out at 4 am, very convenient, staff friendly, the room was fine.

Posted by on Aug 23, 2019

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4 out of 5

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 22, 2019 by Stephanie M., FOM

Thank you! We look forward to your next visit.

3 out of 5
Upon my arrival at this hotel, the entrance and concierge was welcoming. The room was relatively clean and accommodating. Alternatively, in the morning at 9, house keeping attempted to enter my room and stated she was told I checked out, even though I had not and had clearly displayed the “do not disturb” on the outer door hanger. When I contacted the concierge, the representative informed me I had not reserved a second night and did not understand my discontent of being woken up when I was still well within my allotted time of guest accommodation and had not checked out. I am extremely disappointed with my stay as I was in need of some respite and time to sleep in prior to a long day of anticipated airport travel.

Posted by , from Los Angeles, California on Jul 15, 2019

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Comment from Hotel Management

Jul 16, 2019 by Stephanie M. FOM

I am very the end of your stay was not as positive as the start of your stay. I am not sure how or why your room was inadvertently marked as vacated, which is what prompted the housekeeping staff to enter your room. We have made inquiries with technical support to verify there was not an error in our system, however it could be a guest on checkout inadvertently gave your room number instead of their's by inverting digits. Please accept our heartfelt apologies.

5 out of 5

Posted by on Jul 1, 2019

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Comment from Hotel Management

Jul 4, 2019 by Stephanie M. FOM

Thank you! We look forward to your next visit.

5 out of 5
It is a clean and well kept property. Your personel is very nice.

Posted by on May 1, 2019

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Comment from Hotel Management

May 2, 2019 by Stephanie M. FOM

Thank you for your kind words. We look forward to your next visit.

5 out of 5

Posted by on Apr 29, 2019

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Comment from Hotel Management

May 2, 2019 by Stephanie M., FOM

Thank you. We look forward to your next visit.

About the Hilton Garden Inn Portland Airport

Location 145 Jetport Blvd, Portland, ME 04102

Property Features

Hilton Garden Inn Portland Airport offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 750 square feet (70 square meters). A terrace, multilingual staff, and a garden are also featured at the business-friendly Hilton Garden Inn Portland Airport. An area shuttle within 3 mi and a roundtrip airport shuttle (available 24 hours) are free. Limited free parking is available on a first-come, first-served basis. A complete renovation of Hilton Garden Inn Portland Airport was completed in April 2014. Smoking is allowed in designated areas at this 3-star Portland hotel.

  • 1 building
  • 124 guestrooms or units
  • 3 levels
  • 750 sq ft of conference space
  • 70 sq m of conference space
  • Built in 2001
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Deli
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Free self parking , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Portland, ME (PWM-Portland Intl. Jetport) (0.5 km / 0.3 mi)
  • Train station: Portland Transportation Center (4 km / 2.5 mi)
  • Property shuttles: Free airport shuttle, area shuttle within 3 mi, train station pick-up, and shopping center shuttle
  • Parking: Free self parking; extended parking and RV/bus/truck parking available for a surcharge

Room Amenities

Hilton Garden Inn Portland Airport offers 124 air-conditioned accommodations with MP3 docking stations and safes. 36-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Portland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception on select days.

Garden Grille & Bar - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Pavillion Lounge - This bar specializes in American cuisine and serves light fare only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is 21

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per stay.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Service animals exempt from fees/restrictions
  • Debit cards
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 11.95 for adults and USD 6.95 for children (approximately)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Rollaway bed fee: USD 10.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Hotel Portland Airport
  • Hilton Garden Inn Portland Airport
  • Portland Airport Hilton Garden Inn
  • Hilton Garden Inn Portland Airport Hotel Portland
  • Hilton Garden Inn Portland Airport Maine
  • Hilton Garden Inn Portland Airport Hotel
  • Portland Hilton Garden Inn
  • Hilton Portland Portland
  • Hilton Garden Inn Portland Airport Hotel
  • Hilton Garden Inn Portland Airport Portland
  • Hilton Garden Inn Portland Airport Hotel Portland

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.