Travelocity Verified Review
"The staff was friendly.
My room was not clean when we got there. We opened the hide a bed and it was filled with someone else's crumbs. We brushed them on to the floor, told the front desk and they offered me another room however there was nothing comparable to the one I had. I was assured housekeeping would be in in the morning. Long story short, it took them until the day before I checked out(3 nights)to take care of the problem. On top of that we discovered that the toilet was not bolted to the floor. I could easily wiggle it like a loose tooth and it leaked thankfully clean water all over the bathroom. I've complained to travelocity and IHG hotels and neither will refund my stay or credit me anything more than $100 for another room. $100 would be an ok settlement however it doesn't even cover the cost of another room on another trip "
A verified traveler stayed at Holiday Inn Express & Suites Port St. Lucie West, an IHG Hotel