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"they are working on the building reconstruction " More

By a verified traveler on Mon 10 Jan 2022

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Hotel Description

Enjoy the casino at this 3.5-star Ponce hotel

Close to airport

Within 6 miles (10 km) of this hotel, you'll find Vicens Coliseum and Montaner Stadium. Casa Wiechers-Villaronga and School of Fine Arts are also within 6 miles (10 km).

Casino, dining

A casino and an outdoor pool are featured at this smoke-free hotel. Enjoy the gym and perks like free self parking and free WiFi. A restaurant and a bar/lounge offer onsite options for dining and drinks, and laundry facilities are provided.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$169* Per night/room Jan 30 - Jan 31

Standard Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Holiday Inn Ponce & Tropical Casino, an IHG Hotel ratings based on 15 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Ponce & Tropical Casino, an IHG Hotel

Everyone (8) Family (6)
5 out of 5
they are working on the building reconstruction

Posted by on Jan 10, 2022

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Comment from Hotel Management

Jan 23, 2022 by Carlos García - Guest Services Agent

Greetings Luis, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

5 out of 5

Posted by on Jan 29, 2021

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Comment from Hotel Management

Feb 11, 2021 by Melany Schmidt

Thank you Doris!

4 out of 5
The gym need to be updated. The machine they are old. Plus the carpet need to be changed plus the bathroom ceiling need to be updated too.

Posted by on Nov 20, 2019

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4 out of 5
Great service both breakfast and in room dinning were fast and good

Posted by on Nov 11, 2019

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4 out of 5
They didn’t find my reservation and the way they treated me was horrible

Posted by on Aug 27, 2019

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5 out of 5

Posted by on May 9, 2019

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2 out of 5
The property seemed pretty clean and the staff was friendly. Everything advertised on their website is false...no mini bar in the room, no safe, no snacks. The room smelled like an armpit. The bathroom ceiling had a constant leak.

Posted by on Mar 27, 2019

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2 out of 5

Posted by on Jan 23, 2019

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4 out of 5

Posted by on Oct 16, 2018

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5 out of 5

Even if for one night

Pros: The restaurant and customer service - the food was really good -
Cons: Wish I could have stayed longer to enjoy the pool
Location: We rented a car and went to Yauco and Ensenada, Guanica - loved the kiosko's going to Playa Santa
Had a family situation I needed to address - Holiday Inn was accommodating and worked with me to get two rooms during a busy weekend- Father's Day.

Posted by , from Orlando on Jun 18, 2018

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About the Holiday Inn Ponce & Tropical Casino, an IHG Hotel

Location 3315 Ponce By Pass, Ponce, 00728

Renovations + Closures

The following facilities or services will be unavailable from July 31 2023 to December 31 2023 (dates subject to change):

  • Swimming pool

The property will be renovating from August 1 2022 to December 31 2023 (completion date subject to change). The following areas are affected:

  • Select guestrooms
  • Swimming pool

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Property Features

Holiday Inn Ponce & Tropical Casino, an IHG Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Event space at this hotel measures 1240 square feet (112 square meters) and includes conference space. A casino, a terrace, and a vending machine are also featured at Holiday Inn Ponce & Tropical Casino, an IHG Hotel. Free self parking is available. This 3.5-star Ponce hotel is smoke free.

  • 1 building
  • 116 guestrooms or units
  • 5 levels
  • 1240 sq ft of conference space
  • 112 sq m of conference space
  • Casino
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Ponce & Tropical Casino, an IHG Hotel offers 116 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Rooms open to balconies. A pillow menu is available. LED televisions come with premium digital channels. Bathrooms include bathtubs and hair dryers. This Ponce hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

  • Private balcony
  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Bathtub
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Tanama Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 18 for adults, USD 5 and USD 8 for children (approximately)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Ponce Tropical Casino
  • Holiday Inn Tropical
  • Holiday Inn Tropical Hotel
  • Holiday Inn Tropical Hotel Ponce Casino
  • Holiday Inn Ponce & Tropical Hotel Ponce
  • Holiday Inn Ponce And Tropical Casino
  • Ponce Holiday Inn
  • Holiday Inn Ponce Tropical Casino Hotel
  • Holiday Inn Ponce Tropical Casino
  • Holiday Inn Tropical Casino
  • Holiday Inn Tropical Casino Hotel

You should know

  • Pool access available from 9:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.