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4.0 out of 5

"Cleanness, excellent customer service and friendly environment " More

By a verified traveler on Tue 13 Aug 2019

Hotel Description

Family-friendly 3-star hotel with outdoor pool

Seaside stay

Within 6 miles (10 km) of this Ponce hotel, you'll find Vicens Coliseum and Montaner Stadium. Casa Wiechers-Villaronga and Parque de Bombas are also within 6 miles (10 km).

Family-friendly fun

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Bring the family and enjoy the children's pool, playground, and kid-friendly dining. WiFi in public areas is free.

Free WiFi, satellite TV

The 101 guestrooms offer TVs with satellite channels, along with free WiFi and desks.

Standard Double Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$121* Per night/room Jun 6 - Jun 7

Executive Double Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Single Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Solace by the Sea ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Solace by the Sea

Everyone (1) Family (2)
5 out of 5
Cleanness, excellent customer service and friendly environment

Posted by on Aug 13, 2019

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Comment from Hotel Management

Sep 10, 2019 by Guest Relations Manager

We are happy to know that your experience at our hotel met your expectations. As you may see, we have thought about the smallest detail to make sure our guest has a pleasant stay. Thank you for recommending us and we hope to see you back soon.

2 out of 5

Posted by on Jul 14, 2019

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Comment from Hotel Management

Jul 18, 2019 by Guest Relations Manager

Cumplir con las expectativas de nuestros clientes es nuestra prioridad es por esto que lamentamos su calificación no sea complementaria al igual que el resto de nuestros clientes. Le exhortamos a visitarnos nuevamente para satisfacer sus expectativas y cambiar su percepción.

5 out of 5
I visited the property for the Wood Brand Beach Tennis open and the event went really well.

Posted by on Jun 25, 2019

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Comment from Hotel Management

Jun 26, 2019 by Guest Relations Manager

Thank you for taking thetime to leave us your feedback. Solace by the Sea staff and management are thrilled to know you enjoyed your stay in our property, We always strive to give an excellent service to our guest to make sure our guests are pleased.

Property Features

Solace by the Sea offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The family-friendly Solace by the Sea also features a terrace, a garden, and a picnic area. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 3-star Ponce hotel.

  • 101 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1970
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Ponce (PSE-Mercedita) (14.9 km / 9.2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Solace by the Sea offers 101 accommodations with complimentary toiletries. Televisions come with satellite channels. Bathrooms include bathtubs or showers. This Ponce hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Television
  • Satellite channels
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Toiletries (free)
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.

Palmares - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 100.0 per stay
  • Only dogs are allowed
  • Weight limit: 50 lbs
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • No cribs (infant beds) available
  • No elevators
  • Debit cards
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 3 and USD 12 for adults, USD 3 and USD 10 for children (approximately)
  • Airport shuttle fee: USD 50 per person (one-way)
  • Pet deposit: USD 100.0 per stay
  • Pet fee: USD 50 per pet, per stay
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • El Tuque
  • Quality El Tuque
  • Quality El Tuque Ponce
  • Solace Sea Hotel Ponce
  • Quality Inn El Tuque Ponce
  • El Tuque Hotel
  • El Tuque Ponce
  • Hotel El Tuque Ponce
  • Ponce Quality Inn
  • Quality Inn El Tuque Hotel Ponce
  • Quality Inn Ponce
  • Solace Sea Hotel
  • Solace Sea Ponce
  • Solace Sea
  • Solace by the Sea Hotel
  • Solace by the Sea Ponce
  • Solace by the Sea Hotel Ponce

You should know

  • Solace by the Sea offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.