Seaside stay
A stay at this hotel places you within half a mile (1 km) of Playa Cayo Cardona and 6 miles (10 km) of Vicens Coliseum. Montaner Stadium and School of Fine Arts are also within 6 miles (10 km).
Renovated in 2017
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Bring the family and enjoy the children's pool, playground, and kid-friendly dining. WiFi in public areas is free.
Mar 27, 2023 by Solace by the Sea
Thank you for staying with us, we appreciate your feedback.
Aug 7, 2021 by Victoria
I appreciate you making us aware of your negative experience. We strive to provide excellent customer service in a timely manner. We're constantly undergoing renovations and soon will be able to provide and even better experience for our visitors. We will address this complaint and please let us know if you have additional questions, concerns, or comments. We hope you can visit us in the future to see these improvements.
Sep 10, 2019 by Guest Relations Manager
We are happy to know that your experience at our hotel met your expectations. As you may see, we have thought about the smallest detail to make sure our guest has a pleasant stay. Thank you for recommending us and we hope to see you back soon.
Jul 18, 2019 by Guest Relations Manager
Cumplir con las expectativas de nuestros clientes es nuestra prioridad es por esto que lamentamos su calificación no sea complementaria al igual que el resto de nuestros clientes. Le exhortamos a visitarnos nuevamente para satisfacer sus expectativas y cambiar su percepción.
Jun 26, 2019 by Guest Relations Manager
Thank you for taking thetime to leave us your feedback. Solace by the Sea staff and management are thrilled to know you enjoyed your stay in our property, We always strive to give an excellent service to our guest to make sure our guests are pleased.
Jun 7, 2021 by Victoria
I appreciate you making us aware of your negative experience. We strive to provide excellent customer service in a timely manner. We're constantly undergoing renovations and soon will be able to provide an even better experience for our visitors.We will address this complaint and please let us know if you have any additional questions, concerns, or comments. We hope you can visit us in the future to see these improvements.
Solace by the Sea offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The family-friendly Solace by the Sea also features a terrace, a garden, and a picnic area. For a fee, parking is available. A complete renovation of Solace by the Sea was completed in November 2017. Smoking is allowed in designated areas at this 3-star Ponce hotel.
Available in some public areas: Free WiFi
Free self parking
Solace by the Sea offers 101 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Satellite television is provided. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Palmares - This family restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
An outdoor pool and a children's pool are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and lunch. Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.