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Hilton Ponce Golf & Casino Resort

4.5-star property
1150 Caribe Avenue, Ponce, 1-855-201-7819
3.7 out of 5
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See all 30 travelocity Reviews

"Amazing experience. Already booked for next year! " More

By a verified traveler on Sun 08 May 2022

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Hotel Description

Family-friendly 4.5-star resort near Museo de Arte de Ponce

Oceanside stay

Stay at this Ponce resort and you'll be within 2 miles (3 km) of La Guancha and 6 miles (10 km) of Museo de Arte de Ponce. Parque de Bombas and Teatro la Perla are also within 6 miles (10 km).

27-hole golf course

This luxury resort features a golf course, free water park access, and a casino. Bring the family and enjoy the mini golf, children's pool, and waterslide. Enjoy a meal in one of the 4 restaurants and perks like free WiFi.

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max
$196* Per night/room Oct 16 - Oct 17

Premium Single Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Single Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Comfort Studio Suite

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Hilton Ponce Golf & Casino Resort ratings based on 30 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Ponce Golf & Casino Resort

Everyone (8) Couples (9) Family (9)
5 out of 5
Amazing experience. Already booked for next year!

Posted by on May 8, 2022

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Comment from Hotel Management

May 12, 2022 by Management Team

Thank you for your feedback. We are glad you had an amazing experience with us. We look forward to welcome you back next year.

4 out of 5
The hotel was very nice, but they need to have more variety for food.

Posted by on Mar 19, 2022

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Comment from Hotel Management

Mar 25, 2022 by Management Team

Thanks for staying with us. We appreciate your feedback!

5 out of 5
First time and we’re hooked! I’m already planning on coming back with my kids soon

Posted by on Mar 18, 2022

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Comment from Hotel Management

Mar 25, 2022 by Management Team

Thanks for staying with us! We look forward to welcome you back soon.

3 out of 5

Posted by on Feb 22, 2022

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5 out of 5
No room service.

Posted by on Jan 23, 2022

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Comment from Hotel Management

Feb 23, 2022 by Management Team

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Very clean, great customer care, beautiful

Posted by on Sep 26, 2021

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Comment from Hotel Management

Oct 12, 2021 by Management Team

Thank you for staying with us! We appreciate your feedback.

3 out of 5
I liked that the resort was clean and staff was friendly. We didn’t like that the resort feeds you the same food everyday and charged high prices. The restaurant food was decent but overpriced the drinks were watered down. The place was slow very nice atmosphere but no activities live music nothing. We need paid for breakfast and had to pay again because they closed the doors to the breakfast buffet and we didn’t eat but paid $46 for breakfast. Due to us not having the receipt the staff couldn’t do anything about the breakfast the morning before. Everything is far away and there are no ubers once you get on the resort. The cabs charge extremely high prices so please rent a car even though they charge their guest $10 a day for parking. Great place for my parents and people who don’t want to do much.

Posted by on Sep 14, 2021

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4 out of 5
na

Posted by on Aug 17, 2021

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Comment from Hotel Management

Aug 18, 2021 by Management Team

Thanks for staying with us. We appreciate your feedback!

3 out of 5
Don’t stay!!! They were racism and disrespectful towards people of color. They had no idea both my husband and I are fluent in Spanish. So we understood clearly their remarks and comments. Also the resort 2hr from the hotel so be ready to pay over 145 to

Posted by on Jun 22, 2021

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4 out of 5
Na

Posted by on Jun 9, 2021

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Comment from Hotel Management

Jun 16, 2021 by Management Team

Thank you for staying with us! We appreciate your feedback.

About the Hilton Ponce Golf & Casino Resort

Location 1150 Caribe Avenue, Ponce, 00716

Property Features

As a guest of Hilton Ponce Golf & Casino Resort, you'll find a golf course, a complimentary water park, and 2 outdoor swimming pools. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this resort measures 26910 square feet (2500 square meters) and includes conference space. A casino, a children's pool, and a fitness center are also featured at the luxury Hilton Ponce Golf & Casino Resort. Parking is available for a fee. This 4.5-star Ponce resort is smoke free.

  • 255 guestrooms or units
  • 4 levels
  • 3 buildings
  • 4 dining venues
  • 3 bars or lounges
  • 26910 sq ft of conference space
  • 2500 sq m of conference space
  • Built in 1992
  • Casino
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 4
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Miniature golf on site
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Ponce Golf & Casino Resort offers 255 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and laptop-compatible safes. Rooms open to balconies or patios. 37-inch LCD televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and microwaves can be requested. Housekeeping is provided on request.

  • Private balcony or patio
  • MP3 dock
  • HD television
  • Cable channels
  • Refrigerator
  • Microwave available
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM and 10:00 AM.

La Terraza - Overlooking the pool and garden, this restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

La Cava - This fine-dining restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open select days.

El Bohio - This poolside family restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Sancho's - Overlooking the ocean and golf course, this sushi bar serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open select days.

Nearby Activities

Guests can play rounds at the 27-hole golf course and enjoy the facilities at the waterpark with waterslides. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf driving range on site
  • Miniature golf on site
  • Golf lessons on site
  • Golfing on site
  • Snorkeling nearby
  • Volleyball on site
  • Casino nearby
  • Ziplining nearby
  • Playground on site
  • Ecotours nearby
  • Boat tours nearby
  • Marina nearby
  • Basketball on site
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer and masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 14.00 for adults and USD 7.00 for children (approximately)
  • Self parking fee: USD 10 per day (in/out privileges)
  • Valet parking fee: USD 18 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room microwave fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Ponce Casino
  • Hilton Ponce Golf & Casino Resort
  • Hilton Ponce Golf Casino
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  • Hilton Ponce Golf Hotel Ponce
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  • Hilton Ponce Resort
  • Hilton Ponce Golf Casino Resort
  • Hilton Golf Casino Resort
  • Hilton Golf Casino
  • Hilton Ponce Golf And Casino Resort
  • Hilton Ponce Resort
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  • Hilton Ponce Golf & Casino Resort Ponce
  • Hilton Ponce Golf & Casino Resort Resort
  • Hilton Ponce Golf & Casino Resort Resort Ponce

You should know

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.