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4.3 out of 5

"Love the location and easy access to parking. I love the care to this historical property. " More

By a verified traveler on Wed 17 Mar 2021

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Hotel Description

3.5-star historic hotel near Casa Armstrong-Poventud

Heart of Ponce

With a stay at this Ponce Centro hotel, you'll be steps from Casa Armstrong-Poventud and Cathedral of Our Lady of Guadalupe. Parque de Bombas and Ponce History Museum are also within half a mile (1 km).

Casino, dining

A casino and an outdoor pool are featured at this smoke-free hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a restaurant and a poolside bar for dining and drinks, and also a gym on site.

Free WiFi, comfy beds

The 69 soundproofed guestrooms offer free WiFi and comfy beds. Other amenities include balconies, coffee/tea makers, and LCD TVs with satellite channels.

Junior Suite, 1 King Bed (Colonial)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, Multiple Beds (Plaza)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Ponce Plaza Hotel & Casino ratings based on 11 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ponce Plaza Hotel & Casino

Everyone (8) Couples (1) Family (1)
3 out of 5

Posted by on Jul 28, 2021

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5 out of 5

Posted by on Apr 24, 2021

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5 out of 5
Love the location and easy access to parking. I love the care to this historical property.

Posted by on Mar 17, 2021

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4 out of 5
Centrally located, nice mountain view from room 302.

Posted by , from San Juan PR on Jan 19, 2021

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4 out of 5
Todo estuvo muy bien, la atención del personal es excelente y las chicas del from desk Melossa, el lugar y las habitaciones limpios y en excelentes condiciones

Posted by on Jan 17, 2021

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3 out of 5

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 21, 2019 by Maricarmen

Thanks for your time and feedback.

5 out of 5

Posted by on Aug 2, 2019

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Comment from Hotel Management

Aug 2, 2019 by Maricarmen

Thanks for your time and feedback. Looking forward to welcoming you back very soon!

4 out of 5

Posted by on Jul 14, 2019

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Comment from Hotel Management

Jul 17, 2019 by Maricarmen

Thanks for your time.

5 out of 5

Nice hotel at the city plaza.

Is a good hotel, clean and comfortable. Near the town plaza and a variety of restaurrants.

Posted by , from Trujillo Alto on Sep 8, 2015

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4 out of 5
Hotel room was small. Didn't have a chair to sit on.... no refrigerator not even a trash can! The location and the front part of the hotel and the casino were very nice....but "looks" aren't everyrhing! I would recomnend because of location but would let know of my experience.

Posted by , from Orlando, FL on Aug 5, 2015

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Comment from Hotel Management

Aug 13, 2015 by Maricarmen

Dear Juanita.... Thank you for letting us know your experience. We apologize your inconvenience and the refrigerators are in Jr. Suite and for the other floors with request. (subject with availability) We hope to see you soon!

About the Ponce Plaza Hotel & Casino

Location Reina Street, Ponce, 00731

Renovations + Closures

The property will be renovating from February 22 2022 to October 31 2022 (completion date subject to change). The following areas are affected:

  • Select guestrooms

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Property Features

Ponce Plaza Hotel & Casino offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the pool bar. WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. A casino, a library, and a terrace are also featured at the business-friendly Ponce Plaza Hotel & Casino. Parking is available for a fee. This Art Deco Ponce hotel is smoke free.

  • 69 guestrooms or units
  • 4 levels
  • 2 buildings
  • Built in 2006
  • Casino
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Ponce Plaza Hotel & Casino offers 69 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary newspapers. Rooms open to balconies. Beds feature pillowtop mattresses. LCD televisions come with satellite channels. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and microwaves can be requested.

  • Private balcony
  • Pillowtop beds
  • HD television
  • Satellite channels
  • Microwave available
  • Coffee maker
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10 AM.

Melao - This coffee shop serves breakfast, brunch, lunch, and light fare. A children's menu is available.

Lola - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • In-room accessibility
  • Hospital bed available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Pet Policy

  • Pets: USD 35 per pet, per stay, plus a deposit of USD 100 per stay
  • Maximum 1 per room (weight limit: 35 lbs)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place and staff at the property wear personal protective equipment.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 10.00 per person (approximately)
  • Self parking fee: USD 11.15 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 35 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ponce Ramada
  • Ramada Hotel Ponce
  • Ramada Ponce
  • Ponce Plaza Hotel Casino
  • Ponce Plaza Casino
  • Ponce Plaza & Casino Ponce
  • Ponce Plaza Hotel & Casino Hotel
  • Ponce Plaza Hotel & Casino Ponce
  • Ponce Plaza Hotel & Casino Hotel Ponce

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.