Four Points by Sheraton Pleasanton

3.0 star property
3-star hotel near Tommy T's Comedy House

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Photo gallery for Four Points by Sheraton Pleasanton

View from property
Exterior
Lobby
View from room
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
5115 Hopyard Rd, Pleasanton, CA, 94588
  • Place, Tommy T's Comedy House
    ‪3 min walk‬
  • Place, Hacienda Business Park
    ‪11 min walk‬
  • Place, Stoneridge Shopping Center
    ‪2 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪23 min drive‬

Room options

Room, 1 King Bed

8.8 out of 10
Excellent
(88 reviews)
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

8.6 out of 10
Excellent
(64 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(10 reviews)
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds

7.0 out of 10
Good
(16 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Pool View

8.0 out of 10
Very good
(5 reviews)
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Courtyard View

8.0 out of 10
Very good
(6 reviews)
  • 374 sq ft
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 Bedroom

  • 525 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Pleasanton

In Pleasanton .At this Pleasanton hotel, you'll be within half a mile (1 km) of Tommy T's Comedy House and 3 miles (5 km) of Stoneridge Shopping Center. Pleasanton Golf Center and San Francisco Premium Outlets are also within 6 miles (10 km).

What's nearby

  • Tommy T's Comedy House - 3 min walk - 0.2 miles
  • Team Health West - 3 min walk - 0.2 miles
  • Hacienda Business Park - 11 min walk - 0.6 miles
  • Stoneridge Shopping Center - 2 min drive - 2.3 miles
  • Stanford Health Care - Valleycare Medical Foundation - 3 min drive - 2.0 miles

Getting around

  • Pleasanton Station - 10 min drive
  • Dublin/Pleasanton Station - 15 min walk
  • Oakland Intl. Airport (OAK) - 22 min drive

Restaurants

  • ‪In-N-Out Burger - ‬8 min walk
  • ‪Chick-fil-A - ‬6 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Starbird Chicken - ‬5 min walk
  • ‪Chili's Grill & Bar - ‬6 min walk

About this property

Four Points by Sheraton Pleasanton

3-star hotel near Tommy T's Comedy House
Four Points by Sheraton Pleasanton offers its guests an outdoor pool and a 24-hour fitness center. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 2330 square feet (210 square meters) and includes conference space. The business-friendly Four Points by Sheraton Pleasanton also features multilingual staff, a garden, and concierge services. For a fee, parking is available.

This 3-star Pleasanton hotel is smoke free.

  • 214 guestrooms or units
  • 2 levels
  • 6 buildings
  • Meeting rooms
  • 2330 sq ft of conference space
  • 210 sq m of conference space
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
Four Points by Sheraton Pleasanton offers 214 accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 85.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10.00 per day
  • Pet fee: USD 85.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Pleasanton
Four Points Sheraton Hotel Pleasanton
Four Points Sheraton Pleasanton
Pleasanton Four Points
Pleasanton Four Points Sheraton
Pleasanton Sheraton Four Points
Sheraton Four Points Pleasanton
Four Points Sheraton Pleasanton Hotel
Sheraton Pleasanton Four Points
4 Points By Sheraton Pleasanton
Four Points By Sheraton Pleasanton Hotel Pleasanton
Four Points by Sheraton Pleasanton Hotel
Four Points by Sheraton Pleasanton Pleasanton
Four Points by Sheraton Pleasanton Hotel Pleasanton

Frequently asked questions

How close is Four Points by Sheraton Pleasanton to the airport?

Four Points by Sheraton Pleasanton is 19.9 mi (22-min drive) away from the Oakland Intl. Airport (OAK) airport, the closest popular airport to the property.

How much does it cost to stay at Four Points by Sheraton Pleasanton?

As of Jan 13, 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Pleasanton on Jan 18, 2026 start from $87.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Four Points by Sheraton Pleasanton have an airport shuttle?

Airport shuttle services are not available at Four Points by Sheraton Pleasanton.

Does Four Points by Sheraton Pleasanton offer free breakfast?

Four Points by Sheraton Pleasanton does not offer free breakfast.

Is there a casino at Four Points by Sheraton Pleasanton?

No, there is no casino at this hotel, but Livermore Casino (11-min drive) is nearby.

What time is check-in at Four Points by Sheraton Pleasanton?

Check-in begins at 3:00 PM.

Is there free parking at Four Points by Sheraton Pleasanton?

Free parking is not available at this hotel. Self parking is available for USD 10.00 per day.

Does Four Points by Sheraton Pleasanton have a pool?

Four Points by Sheraton Pleasanton features an outdoor pool.

Does Four Points by Sheraton Pleasanton have a spa?

There are no spa services available at this hotel.

How close is Four Points by Sheraton Pleasanton to downtown Pleasanton?

Four Points by Sheraton Pleasanton is 2.8 mi away from Pleasanton.

Four Points by Sheraton Pleasanton Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 485 out of 1003 reviews
Rating 8 - Good. 211 out of 1003 reviews
Rating 6 - Okay. 131 out of 1003 reviews
Rating 4 - Poor. 92 out of 1003 reviews
Rating 2 - Terrible. 84 out of 1003 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicolas

Stayed 1 night in Oct 2025

4/10 Poor

Rocio

Stayed 2 nights in Oct 2025

10/10 Excellent

Charmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Rocio

Disliked: Cleanliness, staff & service

Staff lack of consideration

We reserved multiple rooms months in advance for a family event, but unfortunately had a disappointing experience. Despite our early planning, our family was spread out across the property, with some rooms tucked away facing the parking lot. When we brought this up to the front desk, the staff was indifferent and simply stated that the hotel was sold out and there was nothing they could do. To make matters worse, there was a sewer issue during our stay, and the smell spread into the courtyard — a serious health concern that was not addressed properly. Overall, the property has potential, but the customer service and lack of responsiveness to a sanitation issue left a lot to be desired.
Stayed 2 nights in Oct 2025

10/10 Excellent

dina

Stayed 1 night in Oct 2025

2/10 Terrible

Martha

Traveled with family
I didn’t like the fact that they go so early to clean the room at 8:00 am it’s too early
Stayed 1 night in Oct 2025

2/10 Terrible

Natalie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Let me first start by saying that ive stayed almost 500 nights over 5 years at Marriott hotels for work, I’ve had good and bad experiences but this one was just a cascade of issues. The first night my partner and went to the pool where we couldn’t find any towels, we went to the front desk to ask for one and they directed us back to the pool. We had to go back to the front desk to verify there were no towels and they finally gave us some. Not the worst thing to have happened but it shows a lack of customer service that I would normally expect from Marriott. The person before us in line was also offered snacks, the offer was not extended to us despite being Gold elite, kind of an awkward situation when there is no consistency between guests especially when it’s done in front of other guests. While we were at the front desk we also asked about the bar which was advertised on our key cards, the front door of the building, and on the advert for the hotel. We were told that there is no alcohol on the premises. (We were later told that the bar had been closed for around 4 years). Back at the room we discovered that the shower did not drain and that the fan does not actually vent any of the moisture from the bathroom. I messaged the front desk to notify them so that we could figure something out in the morning but the staff decided that sending someone at 9pm to try and fix the issue was the best first choice. Again, not that big of an issue but at this point I was getting fr
Stayed 2 nights in Oct 2025

10/10 Excellent

Jason

Stayed 1 night in Oct 2025

10/10 Excellent

Yitao

Stayed 1 night in Sep 2025

2/10 Terrible

Lee

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing Stay

I’ve stayed at 4 Point by Sheraton about a dozen times and always found it to be a great place to stay. It’s always clean and comfortable and my go to place when I’m in the area. NOT THIS TIME. There was NO coffee in the room, only tea. The full length mirror was falling off the wall. There was a long black hair on the shower wall. Finally there were brown spots on the shower curtain there I don’t want to even guess what they were. I was going to book a room for 3 weeks from now but I have to seriously rethink this.
No coffee
Mirror falling off the wall
Brown spots on the shower curtain
Brown spots on the shower curtain
Stayed 1 night in Oct 2025

8/10 Good

Jordi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of places within walking distance
Stayed 2 nights in Sep 2025

6/10 Okay

Liliana A

Stayed 2 nights in Oct 2025

10/10 Excellent

Jose

Stayed 1 night in Sep 2025

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasurable stay.
Stayed 1 night in Sep 2025

10/10 Excellent

ShuuShyan

Stayed 5 nights in Sep 2025

8/10 Good

Hons. Jim and Diana

Traveled with group
Liked: Property conditions & facilities, room comfort
I went to main street for the restaurants
Stayed 1 night in Sep 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was ver comfortable and the pool was refreshing. I was disappointed that the restaurant and craf bar wasn’t open. Additionally the HVAC in our room didn’t work. Fortunately the weather was mild. Overall it was a pleasant stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Lucia

Stayed 1 night in Sep 2025

6/10 Okay

Angela

Business traveler
Stayed 1 night in Sep 2025

10/10 Excellent

Maki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Armando

Liked: Property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Tina

Stayed 1 night in Sep 2025

6/10 Okay

Nicola

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Rough towels, dead trees around pool, unfriendly and slow check in
Stayed 1 night in Sep 2025

10/10 Excellent

Lynne

Stayed 4 nights in Sep 2025

10/10 Excellent

Norma

Stayed 1 night in Jun 2025