"Property was a little outdated, but it waa clean, the room was big, the service was great, the staff was very friendly and we had an awesome balcony w ... " More
In Pleasanton
At this Pleasanton hotel, you'll be within half a mile (1 km) of Tommy T's Comedy House and 3 miles (5 km) of Stoneridge Shopping Center. Alameda County Fairgrounds and San Francisco Premium Outlets are also within 6 miles (10 km).
Business services
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 24-hour fitness center and conveniences like a 24-hour front desk and concierge services.
Free WiFi, LCD TVs
The 214 guestrooms have LCD TVs with cable channels and offer free WiFi and premium bedding. Other amenities include coffee/tea makers, free bottled water, and hair dryers. Housekeeping is available on request.
Dec 9, 2020 by Leanne - Director of Sales
Angela, Thank you for choosing the Four Points by Sheraton Pleasanton! We appreciate you taking a moment to review your stay experience.
Oct 26, 2020 by Front Office Manager
Thank you for reviewing our hotel.
Aug 17, 2020 by Four Points Pleasanton Team
Thank you for choosing the Four Points Pleasanton!
Jul 27, 2020 by Leanne D - Director of Sales
Lance, we certainly appreciate you making our hotel your home away from home! Thank you for taking a moment to review your experience.
Jun 2, 2020 by Front Office Manager
Thank you for taking the time to review our hotel. It is unfortunate that you felt neglected at check in. The associate has been spoken to. Visit again soon.
Jan 15, 2020 by Front Office Manager
Thank you for your feedback!
Jan 7, 2020 by Front Office Manager
Thank you for taking the time to review our hotel. It is unfortunate that you had a less than stellar stay. We wish you luck in your future lodging needs.
Dec 10, 2019 by Front Office Manager
Thank you for the review
Oct 28, 2019 by Breanna
Thank you for choosing to stay at the Four Points by Sheraton Pleasanton and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the issues from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Pleasanton.
The following facilities or services will be unavailable from March 1 2021 to June 1 2021 (dates subject to change):
Four Points by Sheraton Pleasanton offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. Event space at this hotel measures 2330 square feet (210 square meters). A terrace, multilingual staff, and a garden are also featured at the business-friendly Four Points by Sheraton Pleasanton. This 3-star Pleasanton hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Four Points by Sheraton Pleasanton offers 214 accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy full breakfast daily.
Faz - Overlooking the garden, this fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.