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4.1 out of 5

"Access to the freeway was close. The room was spacious and well appointed. Perfect for a family with more than 2 kids (we have 4). There was plenty of ... " More

By a verified traveler on Tue 01 Dec 2015

Hotel Description

Enjoy the outdoor pool at this 3-star Pleasanton hotel

In shopping district

Stay at this Pleasanton hotel and you'll be within half a mile (1 km) of Hacienda Business Park and 2 miles (3 km) of Tommy T's Comedy House. Stoneridge Shopping Center and Dublin Civic Center are also within 2 miles (3 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the outdoor tennis court and free perks like buffet breakfast and free self parking.

Free Internet, kitchens

The 128 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, free wired Internet, and MP3 docks.

Deluxe Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max
$149* Per night/room Nov 2 - Nov 3

Room, 1 Bedroom, Pool View (1 King Bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 6 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

HYATT house Pleasanton ratings based on 12 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for HYATT house Pleasanton

Everyone (3) Family (2)
5 out of 5
Good for an overnighter! We would stay here again!

Posted by on Sep 6, 2019

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Comment from Hotel Management

Sep 6, 2019 by R-Jay - Front Office Supervisor

We are so glad to hear that you enjoyed your stay. We would love to host you again!!!

3 out of 5
The room was nice and the staff was great. I did go to the bar for dinner and a drink, they were out of ALOT. A few beers and as for food, I tried to order three things that were out before asking what I can have. My options were a chicken quesadilla or spinach salad, that’s it off the whole menu. That made it questionable to go back as I travel for business solo and convenient meals are important to me

Posted by on Jun 25, 2019

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Comment from Hotel Management

Jun 25, 2019 by R-Jay, Front Desk Supervisor

Hello and thank you so much for the kind remarks about the room and staff. My apologies for what you experienced in the H BAR. I have taken this info to the appropriate Dept Leads to assure that this won't happen again. Thank you again for the kind words!!!

5 out of 5

Posted by on Apr 21, 2019

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Comment from Hotel Management

Apr 22, 2019 by Melissa S.

Thank you!

5 out of 5

Posted by on Apr 21, 2019

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Comment from Hotel Management

Apr 21, 2019 by Melissa S.

Thank you! Happy to hear you enjoyed your stay.

1 out of 5
Full kitchen and spacious rooms - but terrible worn out bed (felt like sleeping on a wooden board - no pairings or cushion support, and we do have and appreciate firm beds - this was terrible), and glaring hall light thru the window all night. We did not sleep well. Exhausted with sore backs and hips. Called to report to Kendra the asset manager I guess - because we booked thru travelocity, she supposedly could not provide compensation or refund. We drove a half an hour from a weekend seminar to stay at a/this Hyatt, since our family frequents Hyatt hotels almost exclusively. Extremely disappointed.

Posted by on Feb 25, 2019

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Comment from Hotel Management

Mar 18, 2019 by Melissa S.

We're sorry to hear you did not enjoy your stay, we know how important a good night sleep is. We recently went through a room refresh, and unfortunately you stayed with us before they installed the new black out shades, which are great!

5 out of 5

Convenient to the freeway, Clean and Comfy

Pros: Nicely updated, close to freeway, easy check in/out, free wi-fi, spacious and comfortable room.
Cons: The flow in the self-service breakfast area is not very well laid out and can get very congested during peak breakfast service hours.
Location: We only stayed at the hotel at night. We spent most of our time with family in Livermore. We did drive up to Muir Woods national monument.
Access to the freeway was close. The room was spacious and well appointed. Perfect for a family with more than 2 kids (we have 4). There was plenty of room in our suite for all our belongings and had we been staying for longer than a couple of days, a full kitchen would have been a huge cost saving benefit. The breakfast service is pretty standard for this class of hotel. The flow in the self-service area is not very well laid out and can get very congested during peak breakfast service hours. My only two sad faces were that we were on the 3rd floor and there was no elevator, and there was no tub--only walk-in showers.

Posted by , from Las Vegas on Dec 1, 2015

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5 out of 5

Great hotel not far from home

My family and I wanted a getaway for the 4th. Decided to book at the Hyatt House being that they had suites big enough for a family of 6 and a small dog! Hotel stay was great, pool was great! Loved the complimentary breakfast and that this hotel is definitely family friendly. We do plan to stay again in near future.

Posted by , from San Jose ca on Jul 20, 2015

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4 out of 5

Frequently Stay Here

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Stay here often. Just a BART ride from SF. Weekend rate is tremendous for what you get. Very roomy, clean, pleasant. Teenage girls love their private room in the two bedroom suite. When I travel for business, collegues enjoy not having to deal with my snoring.

Posted by , from Clovis, CA, USA on Sep 26, 2012

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4 out of 5

And old stand by

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, roomy
Cons: 3 floors no elevator
I have stayed here many times. One half mile from the BART station. No need to drive into SF. 2 room suite separates me from my teenage daughters. Always clean. Always a consistent experience. Giant Shopping Center with a multiplex theatre and the standard suburban restruant choices a few blocks away. Great weekend rates when I'm paying. Breakfast is a bit more than continental. Free WSJ rather than the standard USA Today.

Posted by , from Clovis, CA, USA on Aug 8, 2012

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4 out of 5

A hotel that has the accommadations of a condo where the entire family can enjoy

Pros: Free breakfast, Free Internet
The room is very spacious and the unit can fit an entire family. Loved the separate living room with its own tv as well as the tv for the bedroom. It strives to give a sense of home. The free wifi was indeed a functioning wifi. It was a pity such nice space can only allow four people at once per policy. One negative aspect I noticed was the strange scent of the kitchen tap water. It wasn't repulsive but didn't feel like the ideal pristine quality.

Posted by on May 24, 2012

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Property Features

As a guest of HYATT house Pleasanton, you'll find an outdoor pool, an outdoor tennis court, a spa tub, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 1104 square feet (99 square meters) and includes conference space. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly HYATT house Pleasanton. A free area shuttle within 5 mi is available. Free self parking is available. This 3-star Pleasanton hotel is smoke free.

  • 128 guestrooms or units
  • 3 levels
  • 5 buildings
  • 1104 sq ft of conference space
  • 99 sq m of conference space
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Separate living room
  • Free WiFi
  • Outdoor tennis court
  • Kitchen
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Oakland, CA (OAK-Oakland Intl.) (33 km / 20.5 mi)
  • Train station: Pleasanton Station (5.4 km / 3.4 mi)
  • Property shuttles: Free area shuttle within 5 mi
  • Parking: Free self parking

Room Amenities

HYATT house Pleasanton offers 128 air-conditioned accommodations, which are accessible via exterior corridors and feature MP3 docking stations and safes. Accommodations offer separate living rooms. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include designer toiletries and hair dryers. This Pleasanton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchen
  • Separate bedroom
  • Living room
  • MP3 dock
  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

H Bar - This lobby lounge serves lunch, dinner, and light fare. Happy hour is offered.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Basketball on site
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Long-term renters welcome. Safety features at this property include a fire extinguisher and a smoke detector. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

  • Only service animals are allowed
  • Long-term renters welcome
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No elevators
  • Debit cards
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per week (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HYATT house Hotel Pleasanton
  • HYATT house Pleasanton
  • Pleasanton HYATT house
  • Hyatt Pleasanton
  • Hyatt Summerfield Suites Pleasanton Hotel Pleasanton
  • HYATT house Pleasanton Hotel
  • Pleasanton Summerfield Suites
  • Summerfield Suites Pleasanton
  • Pleasanton Hyatt
  • HYATT house Pleasanton Hotel
  • HYATT house Pleasanton Pleasanton
  • HYATT house Pleasanton Hotel Pleasanton

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Pleasanton-Hotels-HYATT-house-Pleasanton.h117150-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.