Find & compare luxury hotels in Playa del Carmen

"Only one buffet style restaurant"

"The Hacienda restaurant was amazing, the spa services best I had, the taco and burger stands were great. Food at the buffet at dinner needs some improvement. There is sign you need to place on the door so your room gets clean, and for some reason NOBODY tells you about it, I had to contact the first 2 days to get the room clean and they still didn't say anything about the sign."

"Property was fantastic, housekeeping was perfect. The only thing that was not enjoyable was having to wait in line at 7am for dinner reservations every morning. Beach was wonderful and service there was great!"

"Beautiful oceanfront property with relaxing atmosphere! Christian at the main bar does a fantastic job. Great pool and restaurant choices and you can easily walk to off property restaurants in town also. We can’t wait to come back!"

"AMAZING! The beach, service , amenities, all inclusive, beautiful place but overall the service .from the minute you drive up, the attentive employees are excellent.I also liked they don’t harass you to attend a sales presentation.. not till the fourth day they asked but not pushy and no bad vibe for decline as others left on comments. Speaking of bad comments I can’t believe some complaints about serving alcohol starting at 11:00 AM. May I say day and night the walk to beach was awesome, felt peaceful yet exciting, it bothers me that people complain about this. We were a group of 13 , my Dear Mother 92 ( in wheelchair ) and everyone went above and beyond. I’m going back . Can’t wait .. Catalonia left a warm beautiful mark en mi Corazón. "