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Platinum Yucatan Princess Adults Only - All Inclusive

5.0 star property
5-star beachfront property near Tres Rios Ecopark

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Photo gallery for Platinum Yucatan Princess Adults Only - All Inclusive

Relax in a shaded beachside haven with lounge chairs and lush greenery surrounding the ocean.
Property video
Stroll along the winding boardwalk through lush surroundings, taking in the serene atmosphere.
Relax by the serene pool surrounded by lush greenery and manicured lawns.
Experience the unique blend of contemporary design and natural elements in our elegantly designed lobby, featuring striking cylindrical columns and a sophisticated chandelier.

Popular amenities

  • Bar
  • Hot Tub

Explore the area

Map
Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen, QROO, 77710
  • Playa Xcalacoco
    ‪16 min walk‬
  • Gran Coyote Golf
    ‪6 min drive‬
  • El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬

Room options

View all photos for Suite, Round Bed, Swimout (Honeymoon)

Suite, Round Bed, Swimout (Honeymoon) | Living area | 42-inch plasma TV with satellite channels, TV

Suite, Round Bed, Swimout (Honeymoon)

  • 882 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Swimout (Platinum)

1 bedroom, free minibar, in-room safe, desk

Deluxe Room, Swimout (Platinum)

7.0 out of 10
Good
(4 reviews)
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (deluxe)

1 bedroom, free minibar, in-room safe, desk

Junior Suite (deluxe)

8.4 out of 10
Very good
(88 reviews)
  • 592 sq ft
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, Hot Tub (deluxe)

1 bedroom, free minibar, in-room safe, desk

Junior Suite, Hot Tub (deluxe)

7.4 out of 10
Good
(3 reviews)
  • 592 sq ft
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Round Bed (Honeymoon)

Suite, Round Bed (Honeymoon) | 1 bedroom, free minibar, in-room safe, desk

Suite, Round Bed (Honeymoon)

8.0 out of 10
Very good
(1 review)
  • 884 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Platinum)

1 bedroom, free minibar, in-room safe, desk

Deluxe Room (Platinum)

7.8 out of 10
Good
(15 reviews)
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Pool Access ((Swimout) Deluxe)

Junior Suite, Pool Access ((Swimout) Deluxe) | 1 bedroom, free minibar, in-room safe, desk

Junior Suite, Pool Access ((Swimout) Deluxe)

9.2 out of 10
Wonderful
(57 reviews)
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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  • Pool
  • Hot Tub
  • All inclusive
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About the neighborhood

Playa del Carmen

Beachside getaway.You'll find Playa Xcalacoco and Chun-Zumbul (diving site) within 2 miles (3 km) of this property. Punta Esmeralda Beach and Gran Coyote Golf are also within 3 miles (5 km).

What's nearby

  • Playa Xcalacoco - 16 min walk - 0.9 miles
  • Gran Coyote Golf - 6 min drive - 2.0 miles
  • El Camaleón Mayakoba Golf Course - 6 min drive - 2.0 miles
  • Playa del Carmen Main Beach - 12 min drive - 5.7 miles
  • Tres Rios Ecopark - 13 min drive - 5.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪Amaranto - ‬18 min walk
  • ‪Alberca - Pool - ‬9 min walk
  • ‪Privilege Lounge - ‬13 min walk
  • ‪Piano Bar - ‬6 min drive
  • ‪Restaurante Hacienda - ‬15 min walk

About this property

Platinum Yucatan Princess Adults Only - All Inclusive

5-star beachfront property near Tres Rios Ecopark
Platinum Yucatan Princess Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Platinum Yucatan Princess Adults Only - All Inclusive offers its guests a full-service spa, 13 outdoor swimming pools, outdoor tennis courts, and a hot tub. There are 6 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 8 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a business center on site. Event space at this property measures 6426 square feet (597 square meters) and includes conference space. A nightclub, a fitness center, and a sauna are also featured at the luxury Platinum Yucatan Princess Adults Only - All Inclusive . Self parking is free.

This 5-star Playa del Carmen property is smoke free.

  • 470 guestrooms or units
  • 5 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 8 bars or lounges
  • 6426 sq ft of conference space
  • 597 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
Platinum Yucatan Princess Adults Only - All Inclusive offers 470 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies or patios. 42-inch plasma televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Princess Spa Platinum has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

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  • All inclusive
  • Spa
  • Parking included
4.4 out of 5, Excellent, 2,241 reviews
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Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 6 restaurants
  • 8 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 13 outdoor pools
  • 6 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Gym
  • Hot tub
  • Nightclub
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 42-inch plasma TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation.

This property enforces a strict dress code in the restaurants.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Platinum Yucatan Princess Adu
Platinum Yucatan Princess All Suites Playa del Carmen
Platinum Yucatan Princess All Suites Resort
Platinum Yucatan Princess All Suites Resort Playa del Carmen
Platinum Yucatan Princess Adults All inclusive Playa del Carmen
Platinum Yucatan Princess Adults Playa del Carmen
Platinum Yucatan Princess Adults

Frequently asked questions

How close is Platinum Yucatan Princess Adults Only - All Inclusive to the airport?

Platinum Yucatan Princess Adults Only - All Inclusive is 26.2 mi (288-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Platinum Yucatan Princess Adults Only - All Inclusive ?

As of Jul 24, 2025, prices found for a 1-night stay for 2 adults at Platinum Yucatan Princess Adults Only - All Inclusive on Aug 11, 2025 start from $267.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Platinum Yucatan Princess Adults Only - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Platinum Yucatan Princess Adults Only - All Inclusive .

How close is Platinum Yucatan Princess Adults Only - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Platinum Yucatan Princess Adults Only - All Inclusive offer free breakfast?

Platinum Yucatan Princess Adults Only - All Inclusive offers free buffet breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Platinum Yucatan Princess Adults Only - All Inclusive ?

No, there is no casino at this property, but Riviera Gran Casino (13-min drive) is nearby.

What time is check-in at Platinum Yucatan Princess Adults Only - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Platinum Yucatan Princess Adults Only - All Inclusive ?

This property offers free self parking.

Does Platinum Yucatan Princess Adults Only - All Inclusive have a pool?

Platinum Yucatan Princess Adults Only - All Inclusive features 13 outdoor pools.

Does Platinum Yucatan Princess Adults Only - All Inclusive have a restaurant?

Platinum Yucatan Princess Adults Only - All Inclusive is home to Yucatan, which features international cuisine.

Does Platinum Yucatan Princess Adults Only - All Inclusive have a spa?

Pamper yourself with a day at Princess Spa Platinum, where you can enjoy aromatherapy, mani/pedis, and deep-tissue massages.

How close is Platinum Yucatan Princess Adults Only - All Inclusive to downtown Playa del Carmen?

Platinum Yucatan Princess Adults Only - All Inclusive is 4 mi away from Playa del Carmen.

Platinum Yucatan Princess Adults Only - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1440 out of 2734 reviews
Rating 8 - Good. 667 out of 2734 reviews
Rating 6 - Okay. 347 out of 2734 reviews
Rating 4 - Poor. 139 out of 2734 reviews
Rating 2 - Terrible. 141 out of 2734 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Carmen

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived to a dirty room, visible dirt on the floors, moldy mirrors, hair on the bed, dirt in the hot tub, and originally were told this is standard wear and tear. We insisted being able to kick around dirt is not standard and requested another room, it was also dirty. We got upgraded after calling and waiting for 3 hours. The new room was larger, less dirty but still not cleaned to our standards and couch was literally falling apart, the entire side of it fell off in the middle of the night. Compared to the other resort we stayed at the last time we visited Cancun, this one is much smaller, with less pool and food options. The unlimited drinks are watered down, the food meh and we couldn’t use the beach because of the seaweed. The smell from the beach met you at the resort was also atrocious and nauseating. Lastly, they didn’t get my luggage on our shuttle to the airport and when we called they blamed us, made us pay $70 USD to get my luggage back. I will never be returning to this resort and do not recommend it. The spa was the thing with no complaints.
Stayed 4 nights in May 2025

8/10 Good

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was ok, but could of used some change ups, same dry hard pancakes each day. Bigger desserts, more like two bites. Spa was very tricky about how they offered a free hydro treatment, but then take you fdirectly to a massage and charge $158 to your room. They tricked my daughter on her birthday, saying it was a birthday gift to her, and at check out, she had to pay for it.
Stayed 7 nights in May 2025

10/10 Excellent

Jeffery James, Auburn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The 2 , 4 star ratings are due to the beach , it was covered in sea weeds and smelled like dead fish,apparently this only happens certain times. The other is for hallways, dirty mostly from the coatimundi. We were in building 1 which is as far as you can get from main bar, food and evening entertainment. But close to main pool.
Stayed 7 nights in Apr 2025

8/10 Good

Leanna

Stayed 7 nights in Mar 2025

8/10 Good

Shamma

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Na
Stayed 4 nights in Apr 2025

10/10 Excellent

Breanna costner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Bill

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place not the best bea ch but you can enjoy a beach day still!
Stayed 4 nights in Apr 2025

10/10 Excellent

jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice. Rodeo Grill had a delicious Ribeye Steak! Shows were really good. Meet some great people.
Stayed 5 nights in Apr 2025

10/10 Excellent

Valentina

Stayed 4 nights in Apr 2025

10/10 Excellent

Ferdinand

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Justin

Stayed 4 nights in Apr 2025

10/10 Excellent

Bianca B

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a beautiful experience
Stayed 6 nights in Apr 2025

10/10 Excellent

Amelia Justine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome atmosphere and staff. Would definitely come back in the future
Stayed 6 nights in Apr 2025

6/10 Okay

Claudia, Hamilton

Liked: Cleanliness, staff & service
Rocky beach.
Stayed 4 nights in Apr 2025

8/10 Good

Sarah Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great! The sports complex needed some work because the batting cages weren’t working but that didn’t bother our stay. The kayaking was great as well!
Stayed 7 nights in Apr 2025

10/10 Excellent

Rachel Marie

Stayed 9 nights in Dec 2024

10/10 Excellent

Jason, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 5 nights in Apr 2025

10/10 Excellent

Izell Damion

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and quiet
Stayed 3 nights in Apr 2025

10/10 Excellent

Ray

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property
Stayed 3 nights in Mar 2025

10/10 Excellent

Katie Mae

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Javier Reyes and Enrique the bell boys were very professional, friendly, and helpful from day 1.... They would go above and beyond to make sure our stay were the best experience anyone could imagine. We plan on returning to the resort in the near future.
Stayed 7 nights in Apr 2025

10/10 Excellent

Michelle Ann

Stayed 4 nights in Apr 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Place is becoming
Stayed 1 night in Apr 2025

10/10 Excellent

Cynthia Vaca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The property and the staff were amazing. Well kept grounds and staff was helpful and friendly. Lots of wildlife to see. The drinks were average. I think it was the sour mix that cause some drinks to taste not so good and the best food was at buffett. Restruants were average at best. The restruants that were good had really small portions. The late night entertainment on Platinum Yucatuan was the best. Had to go to the other Princess resorts for that which defeated the purpose of no kids. But trip was very relaxing.
Stayed 5 nights in Apr 2025