10/10 Excellent
Dorran
Traveled with family
Oct 13, 2025
I would like to think two of the most professional, courteous, exceptionally knowledgeable and personable. Mary and Baily. I came in on a late Friday night with a reservation and somehow Expidia canceled it out without my knowledge. These ladies could’ve easily just said we’re sorry we don’t have a room for you and that was it. And I honestly would’ve been OK with that, but that’s not what they did. They studiously called around the city with their personal connections for about 30 minutes straight, trying to find us hotels, only stopping to help guest check-in until they found a room in another hotel. They did it with so much grace and humility as if they owed it to us. Me and my wife was so impressed with that because they owed us nothing. So instead of staying in the hotel that they got us for the whole weekend. We stayed one day and came back to the Oaklander for the next day or so. Not only was this the first impression of the hotel, but it was an amazing one. We decided from then on that we will always stay at the Oaklander every time we come back to Pittsburgh, no questions asked. We thank those two ladies and anyone else involved in our process and that amazing hotel. Thank you once again Mary and Baily



Dorran
Stayed 2 nights in Oct 2025

































