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Holiday Inn Express Hotel & Suites Pittsburgh-South Side

3-star property
20 S 10th St, Pittsburgh, PA 1-855-201-7819

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3.8 out of 5
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See all 46 Travelocity Reviews

"The staff was very accommodating, the room was very clean and spacious, the breakfast was enjoyable and the price was very reasonable " More

By a verified traveler on Sat 22 Jul 2017

Points Of Interest

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Hotel Description

3-star hotel near PPG Paints Arena

City center stay

Within a 15-minute walk of this South Side Flats hotel, you'll find PPG Paints Arena and Duquesne University. Monongahela Incline and PNC Park are also within 2 miles (3 km).

Free shuttle, breakfast

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy freebies like buffet breakfast and an area shuttle

Free Internet, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 125 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include microwaves, coffee/tea makers, and free local calls.

Room, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$91* Per night/room Nov 12 - Nov 13

Standard Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express Hotel & Suites Pittsburgh-South Side ratings based on 46 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Pittsburgh-South Side

Everyone (5) Couples (5) Students (1) Family (6)
5 out of 5
Location is great. Close to restaurants and night life.

Posted by on Oct 5, 2019

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Comment from Hotel Management

Oct 8, 2019 by Pete Jones

Thank you for your feedback. We are pleased that you had a great stay with us, an look forward to seeing you in the future. Thank you for your time, and have a wonderful day.

1 out of 5
We were only there for a night and will never stay here again. Shower was covered in spray tanning lotion from the body building competition and wristbands from the event were still in the room. Was told at checkout that we should have reported it as soon as we noticed it... which was not until the morning right before checking out. Since we had just dropped off our bags and went out to get dinner the night we checked in.

Posted by on Sep 3, 2019

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Comment from Hotel Management

Oct 10, 2019 by Ray

Thank you for your feedback. I am so sorry that this incident happened to you, and would like the opportunity to make it right for you. I did respond earlier and included my email, which did not follow Expedia's writing guidelines. Contact us directly at the hotel, please. Thank you for your time.

4 out of 5
Located just a few minutes from downtown. You do have to pay for parking but it’s a private lot right behind the hotel. My kids liked the pool.

Posted by on Aug 7, 2019

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Comment from Hotel Management

Aug 8, 2019 by Pete Jones

Thank you for your feedback; it is very appreciated. I am happy that you had a good stay, and hope that you come and stay with us in the future. We hope you have a great day!

3 out of 5
We stayed all week in different rooms: 506, 420 & most recently 223 which was a special needs room. It was the very last room in the hotel; toilet had urine on seat; lighting was extremely dim in bathroom & a/c didn’t work. We requested service and the a/c unit was replaced but I swear there was no change in temperature. The housekeeping staff was amazing!! Very courteous and pleasant. Ms Betty at reception was very attentive and kind. Ms Donna in kitchen was as sweet as could be and even set oatmeal aside for my mom who was always late for breakfast. Paul at front desk was polite and respectful as we watched another guest become irate over a parking issue he had no control over. The amenities might have lacked somewhat but the staff was guest friendly. I hope we won’t need to be in Pittsburgh again for legal reasons but would stay at IHG hotels again due to customer service.

Posted by on Aug 2, 2019

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Comment from Hotel Management

Aug 8, 2019 by Pete Jones

Thank you for your feedback. I am happy that the staff was pleasant and accommodating during your stay. I am sorry for the inconveniences that you experienced during your stay. I did bring these to housekeeping and maintenance so we can correct these issues. I thank you for your time, and hope you have a wonderful day.

3 out of 5
Room was nice and spacious however the front desk clerk was less than pleasant, I was informed upon arrival that is cost $22 per night to park you car in their lot which was not stated when booking the hotel. I would have definitely picked somewhere else. I then find out they charged my card $35 instead of the $22 mentioned. No mention of what the fee was for. Won’t be staying here again!

Posted by on Jul 31, 2019

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Comment from Hotel Management

Jul 31, 2019 by Ray

Thank you for your feedback. I am sorry that you were not aware of the parking charge until check in. We do have it posted on our website; the third party channels are supposed to as well. I will check in to why they do not have the parking fee showing. The 35.00 fee that you see is an incidental hold to ensure that the card given to us at check in is valid, and we can receive payment for charges to the room. Your parking fee usually comes out of the hold, and any money left on the hold is returned to your bank, then your account at check out. I apologize if that was not made clear at check in. Thank you for your time, and have a good day.

4 out of 5
The room had lots of space. The free breakfast was good. Staff was very friendly

Posted by on Jul 9, 2019

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Comment from Hotel Management

Jul 9, 2019 by Ray

Thank you very much for your feedback. We appreciate you taking the time to let us know how your stay was, and hope to see you again soon. Have a great day.

5 out of 5
Clean and friendly people. Will be back and stay again.

Posted by on Jul 6, 2019

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Comment from Hotel Management

Jul 9, 2019 by Ray

Thank you very much for your feedback! We at the hotel are happy that you had a great stay, and hope to see you soon. Thank you again, and have a wonderful day!

4 out of 5

Posted by on Jun 28, 2019

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Comment from Hotel Management

Jul 6, 2019 by Ray

Thank you for your feedback; it is important to us. We hope to see you again in the future, and that you have a wonderful day.

4 out of 5
I like having two beds and a pullout sofa in one room!

Posted by on Jun 22, 2019

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Comment from Hotel Management

Jun 29, 2019 by Ray

Thank you for your feedback. We do appreciate it, and I am happy that you had a good stay. We hope to see you again in the future!

2 out of 5
Gave us a room that was already occupied by someone else. That was very embarassing. So we told them to give us a room on bottom floor but it had a queen bed. Not 2 twins. Fridge didnt work .When I told the guy at the reception desk about walking in the occupied room his response was oh thats ok😐what kind of response was that? I will say the driver and shuttle service were excellent

Posted by on Jun 15, 2019

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Comment from Hotel Management

Jun 22, 2019 by Ray

I am so very sorry that this happened to you. It is never ok to give someone keys to a room already occupied. I will speak with the front desk agent about this. As to the room, I am thinking, from your description, that there was only ! bed in the room; it sounds like you booked for a two queen bed room. I do apologize for the issues that happened during your stay, and will make sure that these issues do not happen again. once again, I am so sorry for these issues, and hope you have a good day.

About the Holiday Inn Express Hotel & Suites Pittsburgh-South Side

Location 20 S 10th St, Pittsburgh, PA 15203

Property Features

Holiday Inn Express Hotel & Suites Pittsburgh-South Side offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. Business amenities include a business center, limo/town car service, and a meeting room. Free breakfast is served. A free area shuttle within 2 mi is available. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Hotel & Suites Pittsburgh-South Side. For a fee, parking is available. This 3-star Pittsburgh hotel is smoke free.

  • 125 guestrooms or units
  • 6 levels
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Pittsburgh, PA (PIT-Pittsburgh Intl.) (30.9 km / 19.2 mi)
  • Train station: Pittsburgh Station (2 km / 1.2 mi)
  • Property shuttles: Free area shuttle within 2 mi
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express Hotel & Suites Pittsburgh-South Side offers 125 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers. This Pittsburgh hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • 24-hour check-in
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 22 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Pittsburgh-South Side
  • Holiday Inn Express Pittsburgh-South Side
  • Holiday Inn Express Hotel Side
  • Holiday Inn Express Side
  • Holiday Inn Express Hotel & Suites Pittsburgh-South Side Hotel

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.