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"Traveled for graduation weekend. Great hotel, awesome staff. We had a fountain view room, very clean room & all areas of the hotel were clean & fresh ... " More

By a verified traveler on Mon 30 May 2022

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Hotel Description

3-star guestrooms with free WiFi

In Fountain Hills

You'll be steps from Fountain Hills Botanical Garden and a 5-minute walk from Fountain Hills Artists' Gallery. Also, Fountain Hills Fountain is within half a mile (1 km) and Desert Sonoran Botanical Garden Trailhead is within 2 miles (3 km).

Fitness center, terrace

This hotel features an outdoor pool and a gym. Business travelers can take advantage of the free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Fountain Park Hotel, BW Signature Collection ratings based on 21 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Fountain Park Hotel, BW Signature Collection

Everyone (9) Couples (3) Family (10)
5 out of 5
Traveled for graduation weekend. Great hotel, awesome staff. We had a fountain view room, very clean room & all areas of the hotel were clean & fresh smelling. They have a small breakfast area with fresh coffee. Pool & Gym area was very nice! Will stay again.

Posted by on May 30, 2022

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Comment from Hotel Management

Jun 11, 2022 by Brandy D, General Manager

We are so happy to see you enjoyed your stay with us at Fountain Park Hotel. Thank you for taking the time to provide us with your feedback. We look forward to seeing you again soon…Safe Travels

4 out of 5
Friendly helpful staff, convent to local restaurants, loved having in house washing machine and dryer for clothing. It will be nice when the exercise room re-opens.

Posted by on Jun 30, 2021

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Comment from Hotel Management

Jun 30, 2021 by B Dahlgren

We are so happy to see you enjoyed your stay with us at the Lakeshore Hotel & Suites. We are currently working on our exercise room and will have it open very soon. Thank you for taking the time to provide us with your feedback. Safe Travels

3 out of 5
Wires hanging out of ceiling, loose tiles in the bath room, patches of paint missing all over not what I was hopping for in a suite

Posted by on Feb 17, 2020

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Comment from Hotel Management

Feb 28, 2020 by Lakeshore Hotel and Suites Staff

Anonymous, Thank you for taking the time to leave us your feedback. We are currently undergoing a complete remodel of all rooms and common areas. We hope you will give us another try in the future. Safe Travels

2 out of 5
Restaurant was closed due to renovations but we were not told ahead of time. Vending machines were near empty. The fan in the bathroom didnt work, informed staff but it never got fixed.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 28, 2020 by Lakeshore Hotel and Suites Staff

Tori, Thank you for taking the time to leave us feedback. We are sorry to hear we didn't quite meet your expectations. We hope you will give us another try once our renovations are complete. Safe Travels

2 out of 5
Double charged my bank two different amounts at check in. price not matched booking. On 11/14/19 ,Still not received $50.00 hotel fee to my account yet. This hotel puts room costs and hotel fee together. Hotel fee not credited back to by account in 24 hours as hotel stated

Posted by on Nov 14, 2019

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Comment from Hotel Management

Nov 14, 2019 by The Lakeshore Team

Anonymous, the $50 deposit takes 3-5 business days depending on your bank.

5 out of 5

Posted by on Jul 14, 2019

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2 out of 5
Room was large and clean but a few items that would not make me come back. TV was a 14-15 inch monitor (I have a bigger computer screen at home) it was to small for a large room so hard to see it. Next was the bad lighting in room only one overhead light at entrance and one stand up lamp in far corner and no light between beds. If you like a hard bed and flat pillow this might be a good place to stay but did not get a good nights sleep. So if they are trying to become a budget style hotel they have made it.

Posted by on May 28, 2019

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5 out of 5

Posted by on May 4, 2019

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1 out of 5
Very loud guests in the room next to me. Night Clerk said he would call them, but he did not (I never heard the phone ring next door). He said that he listned outside the door, but heard nothing. When I went to the Front Desk in the Lobby and said that I would call the police with a disturbing the peace call, he said that he would go back and talk to them again. Then he asked me what floor they were on. If he had just been there listening 5 minutes earlier, wouldn't he remember the floor they were on? I will never visit this hotel again. Ever.

Posted by on Apr 10, 2019

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4 out of 5
It was not over priced. The bed and room was very comfortable. We loved the pool area

Posted by on Mar 20, 2019

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About the Fountain Park Hotel, BW Signature Collection

Location 12800 N Saguaro Blvd, Fountain Hills, AZ 85268

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to December 31 2022 (dates subject to change):

  • Dining venue(s)

Property Features

Fountain Park Hotel, BW Signature Collection offers its guests an outdoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. A terrace, a vending machine, and a garden are also featured at the business-friendly Fountain Park Hotel, BW Signature Collection. Free self parking is available. This 3-star Fountain Hills hotel is smoke free.

  • 58 guestrooms or units
  • 3 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Fountain Park Hotel, BW Signature Collection offers 58 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Desk chair

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lexington Fountain Hills North Scottsdale
  • Lexington Hotel Fountain Hills North Scottsdale
  • Fountain Hills Holiday Inn
  • Holiday Inn Fountain Hills
  • Holiday Inn Hotel And Suites Fountain Hills
  • Centerstone Plaza Hotel Fountain Hills North Scottsdale
  • Centerstone Plaza Fountain Hills North Scottsdale
  • Centerstone Plaza Hotel Scottsdale
  • Centerstone Plaza Scottsdale
  • Lakeshore Hotel Fountain Hills
  • Lakeshore Hotel
  • Lakeshore Fountain Hills
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.