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Crowne Plaza Phoenix Airport - PHX by IHG

3.5 star property
3.5-star hotel near Desert Botanical Garden

Choose dates to view prices

Photo gallery for Crowne Plaza Phoenix Airport - PHX by IHG

Exterior
Restaurant
Exterior
Bar (on property)
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
4300 E Washington St, Phoenix, AZ, 85034
  • Place, S'edav Va'aki Museum
    ‪7 min walk‬
  • Place, El Zaribah Shriners Auditorium
    ‪15 min walk‬
  • Place, Papago Park
    ‪2 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Comm, Roll Shwr)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Comm, Roll Shwr)

8.0 out of 10
Very good
(10 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

7.8 out of 10
Good
(10 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, rollaway beds

Premium Room, 2 Queen Beds

7.4 out of 10
Good
(8 reviews)
  • 293 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, rollaway beds

Premium Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)
  • 293 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

9.0 out of 10
Wonderful
(12 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(77 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(23 reviews)
  • 293 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room

8.4 out of 10
Very good
(9 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(92 reviews)
  • 293 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 293 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (with Living Area)

Suite, 1 Bedroom (with Living Area) | Room amenity

Suite, 1 Bedroom (with Living Area)

  • 1095 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Roll-in Shower (Mobility, Roll Shwr)

Premium bedding, desk, iron/ironing board, rollaway beds

Junior Suite, 1 Queen Bed, Roll-in Shower (Mobility, Roll Shwr)

  • 1095 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, rollaway beds

Junior Suite, 1 King Bed with Sofa bed

  • 1095 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Phoenix

Camelback East stay.Your stay at this Camelback East hotel places you within 3 miles (5 km) of Desert Botanical Garden and Phoenix Zoo. Arizona State University and Chase Field are also within 6 miles (10 km).

What's nearby

  • S'edav Va'aki Museum - 7 min walk - 0.4 miles
  • El Zaribah Shriners Auditorium - 15 min walk - 0.8 miles
  • Salt River - 2 min drive - 1.2 miles
  • Tovrea Castle at Carraro Heights - 2 min drive - 1.2 miles
  • Papago Park - 2 min drive - 1.7 miles

Getting around

  • 44th Street - Washington Station - 4 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 11 min drive

Restaurants

  • ‪Stockyards Steakhouse - ‬19 min walk
  • ‪Starbucks - ‬7 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Nu Towne Saloon - ‬3 min drive
  • ‪Burger King - ‬6 min walk

About this property

Crowne Plaza Phoenix Airport - PHX by IHG

3.5-star hotel near Desert Botanical Garden
Crowne Plaza Phoenix Airport - PHX by IHG offers its guests an outdoor pool, a hot tub, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 12 meeting rooms are available. Event space at this hotel measures 15000 square feet (1394 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Phoenix Airport - PHX by IHG. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This 3.5-star Phoenix hotel is smoke free.

  • 1 building
  • 290 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Crowne Plaza Phoenix Airport - PHX by IHG offers 290 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

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  • Hot tub
  • Free airport shuttle
  • Free WiFi
4.3 out of 5, Excellent, 1,916 reviews
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Total with taxes and fees
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle
  • Secured, covered self parking on site (USD 12 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 7 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Piano

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch TV with premium cable channels

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 to 20 per person
  • Covered self parking fee: USD 12.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Phoenix Phx Airport
Crowne Plaza Phoenix Phx Airport
Crowne Plaza Phoenix Airport Hotel Phoenix
Phoenix Crowne Plaza
Crowne Plaza Phoenix Phx Airport Hotel
Crowne Plaza Phoenix Phx Airport

Frequently asked questions

How close is Crowne Plaza Phoenix Airport - PHX by IHG to the airport?

Crowne Plaza Phoenix Airport - PHX by IHG is 3.3 mi (11-min drive) away from the Phoenix Sky Harbor Intl. Airport (PHX) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Phoenix Airport - PHX by IHG?

As of Feb 3, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Phoenix Airport - PHX by IHG on Feb 8, 2026 start from $158.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Phoenix Airport - PHX by IHG have an airport shuttle?

Crowne Plaza Phoenix Airport - PHX by IHG offers a free airport shuttle, available 24 hours a day.

Does Crowne Plaza Phoenix Airport - PHX by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Phoenix Airport - PHX by IHG, but full breakfast is offered for a fee of between USD 7 and 20 per person. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Crowne Plaza Phoenix Airport - PHX by IHG?

No, there is no casino at this hotel, but Casino Arizona (13-min drive) and Lone Butte Casino (17-min drive) are nearby.

What time is check-in at Crowne Plaza Phoenix Airport - PHX by IHG?

Check-in begins at 4:00 PM.

Is there free parking at Crowne Plaza Phoenix Airport - PHX by IHG?

Free parking is not available at this hotel. Self parking is available for USD 12.00 per day.

Does Crowne Plaza Phoenix Airport - PHX by IHG have a pool?

Crowne Plaza Phoenix Airport - PHX by IHG features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Crowne Plaza Phoenix Airport - PHX by IHG have a restaurant?

Yes, there are 2 restaurants on site.

Does Crowne Plaza Phoenix Airport - PHX by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Phoenix Airport - PHX by IHG to downtown Phoenix?

Crowne Plaza Phoenix Airport - PHX by IHG is 5 mi away from Phoenix.

Crowne Plaza Phoenix Airport - PHX by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1000 out of 1812 reviews
Rating 8 - Good. 367 out of 1812 reviews
Rating 6 - Okay. 238 out of 1812 reviews
Rating 4 - Poor. 113 out of 1812 reviews
Rating 2 - Terrible. 94 out of 1812 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Samantha

Stayed 1 night in Nov 2025

6/10 Okay

ANTHONY, SAN PEDRO

Stayed 1 night in Nov 2025

8/10 Good

Janis

Stayed 1 night in Nov 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, so close to the airport, makes traveling so much easier. Very clean location and most staff were amazing
Stayed 1 night in Nov 2025

10/10 Excellent

Natacia

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Expect the parking, it was a hassle exiting out. The pass didn’t work. But overall everything was good
Stayed 1 night in Nov 2025

10/10 Excellent

Javier

Stayed 2 nights in Oct 2025

10/10 Excellent

Omar

Stayed 4 nights in Oct 2025

4/10 Poor

Inna

Traveled with partner
Disliked: Staff & service
The service at the front desk was horrible. Upon checking in we asked about the shuttle and the person was not helpful at all. After going to our room we went downstairs and asked the another front desk person the same question about where the shuttle went and were given the wrong information. They appeared not to care and just want to get rid of us rather than provide information. The shuttle service was the entire reason we selected the hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Todd

Stayed 1 night in Oct 2025

6/10 Okay

Patricia

Traveled with family
Disliked: Amenities
Food quality could be better- Room clean - pillows ok - beds uncomfortable Airport shuttle good Very limited places near hotel for food
Stayed 1 night in Oct 2025

6/10 Okay

Robert E

Liked: Cleanliness
Everything was great except for the desk staff. They did not help much with the parking situation. I think they felt bothered by may simple request. The room was great. We did not use the in-hotel restaurant.
Stayed 1 night in Oct 2025

8/10 Good

Matthew

Stayed 1 night in Oct 2025

4/10 Poor

Dennis

Traveled with family
Disliked: Amenities, property conditions & facilities
This place has been updated but not very well. Some of the personnel were okay while others I thought were rude. Not staying here again.
Stayed 1 night in Oct 2025

10/10 Excellent

William

Great
Stayed 1 night in Oct 2025

10/10 Excellent

luis

Stayed 1 night in Oct 2025

2/10 Terrible

Elefterios

Liked: Cleanliness, staff & service, amenities
Hotels.com ordered the wrong room for me. I ordered a Mobility Accessible room. Hotels.com sent in a request for a Hearing Accessible room. I even have a screenshot of what hotels.com sent to Crown Plaza and hotels.com ordered the wrong room for me. I was unable to sleep on the bed and I was unable to take a shower due to my physical disability. I recently had back surgery and a total hip replacements and this is my first trip since then.
Stayed 1 night in Oct 2025

6/10 Okay

Steve

Everything was as expected. Clean but old.
Stayed 1 night in Oct 2025

10/10 Excellent

KRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 1 night in Oct 2025

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport , comfortable .
Stayed 1 night in Oct 2025

10/10 Excellent

Sai Venkat Vara Prasad

Stayed 1 night in Oct 2025

2/10 Terrible

Malorie, BAKERSFIELD

Stayed 1 night in Oct 2025

2/10 Terrible

Patty

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was absolutely gross. Dirty cloth left in the shower, bed had stains, hair in the bed and the bathtub! We tried to get supper across the street but totally unsafe? Unhoused people asking for food and money. We actually ordered food at Burger King, paid for it and ended up leaving with no food as there was a fight and totally unsafe. No parking, if you leave your vehicle for 5 minutes, they will ticket or tow you! We were told they are relentless with tickets. For almost $250 a night, do yourself a favor and go somewhere else.
Stayed 1 night in Oct 2025

8/10 Good

Kristie

Stayed 2 nights in Oct 2025

10/10 Excellent

Charity, Pueblo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. I had diner on my first day from the hotel and it was good
Stayed 2 nights in Oct 2025