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Best Western North Phoenix Hotel

2.5 star property
Hotel near Castles N' Coasters in Phoenix

Choose dates to view prices

Photo gallery for Best Western North Phoenix Hotel

Relax in style with wicker chairs and tables amidst a serene patio setting, complete with umbrellas and a pergola.
Relax on the patio with a round table and comfortable seating, surrounded by umbrellas and a pool.
Enjoy cooking in this well-equipped kitchen with a central island, pantry, and bar counter.
Relax in a stylishly designed room with a comfortable bed, desk, and large window.
Enjoy cooking and dining in this well-equipped kitchen with a central island, stove, and ample countertop space.

Popular amenities

  • Hot Tub
  • Gym

Explore the area

Map
9455 N Black Canyon Highway, Phoenix, AZ, 85021
  • Castles N' Coasters
    ‪5 min walk‬
  • Arizona State University-West Campus
    ‪7 min drive‬
  • Grand Canyon University
    ‪8 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

Mini-fridge, microwave, coffee/tea maker

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Pet Friendly)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Pet Friendly)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.0 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Phoenix

North Mountain stay.With a stay at this North Mountain hotel, you'll be within 2 miles (3 km) of Castles N' Coasters and 6 miles (10 km) of Arizona State University-West Campus. Grand Canyon University is within 9 miles (15 km) and Phoenix Convention Center is within 12 miles (20 km).

What's nearby

  • Castles N' Coasters - 5 min walk - 0.3 miles
  • Metrocenter - 9 min walk - 0.5 miles
  • Arizona State University-West Campus - 7 min drive - 4.7 miles
  • Grand Canyon University - 8 min drive - 5.4 miles
  • Phoenix Convention Center - 13 min drive - 11.7 miles

Getting around

  • 19th Avenue/ Dunlap Station - 6 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 23 min drive

Restaurants

  • ‪In-N-Out Burger - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Olive Garden - ‬2 min drive
  • ‪Panera Bread - ‬3 min drive

About this property

Best Western North Phoenix Hotel

Hotel near Castles N' Coasters in Phoenix
Best Western North Phoenix Hotel offers its guests an outdoor pool, a hot tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. Barbecue grills, multilingual staff, and a picnic area are also featured at Best Western North Phoenix Hotel. Free self parking is available.

Smoking is allowed in designated areas at this Phoenix hotel.

  • 1 building
  • 86 guestrooms or units
  • 3 levels
  • Built in 1997
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Best Western North Phoenix Hotel offers 86 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels.

Bathrooms include bathtubs or showers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

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  • Parking included
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 15
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night, plus a deposit of USD 150.00 per stay
  • Maximum 2 (weight limit: 35 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Best Western North Phoenix Hotel.

Property is also known as

Quality Inn Metro
Quality Inn Metro Center
Quality Inn Metro Center Phoenix
Quality Metro Center
Quality Metro Center Phoenix
Mainstay Suites Metro Hotel Phoenix
Best Western North Phoenix
Best Western Hotel
Best Western
Mainstay Suites Phoenix
Mainstay Phoenix
Quality Inn Suites at Metro Center
Best Phoenix Hotel Phoenix
Best Western North Phoenix Hotel Hotel
Best Western North Phoenix Hotel Phoenix
Best Western North Phoenix Hotel Hotel Phoenix

Frequently asked questions

How close is Best Western North Phoenix Hotel to the airport?

Best Western North Phoenix Hotel is 9.5 mi (12-min drive) away from the Phoenix Deer Valley Airport (DVT) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western North Phoenix Hotel?

As of Jul 24, 2025, prices found for a 1-night stay for 2 adults at Best Western North Phoenix Hotel on Jul 30, 2025 start from $79.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western North Phoenix Hotel have an airport shuttle?

Airport shuttle services are not available at Best Western North Phoenix Hotel.

Does Best Western North Phoenix Hotel offer free breakfast?

Best Western North Phoenix Hotel offers free buffet breakfast every day from 6 AM to 9 AM.

Is there a casino at Best Western North Phoenix Hotel?

No, there is no casino at this hotel, but Desert Diamond Casino - West Valley (19-min drive) is nearby.

What time is check-in at Best Western North Phoenix Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime. Early check-in costs USD 15 (subject to availability).

Is there free parking at Best Western North Phoenix Hotel?

This hotel offers free self parking.

Does Best Western North Phoenix Hotel have a pool?

Best Western North Phoenix Hotel features an outdoor pool. Guests can enjoy pool access from 7 AM to 10 PM.

Does Best Western North Phoenix Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western North Phoenix Hotel to downtown Phoenix?

Best Western North Phoenix Hotel is 8.9 mi away from Phoenix.

Best Western North Phoenix Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 626 out of 1006 reviews
Rating 8 - Good. 244 out of 1006 reviews
Rating 6 - Okay. 74 out of 1006 reviews
Rating 4 - Poor. 25 out of 1006 reviews
Rating 2 - Terrible. 37 out of 1006 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities
everything perfect. No hassles
Stayed 1 night in Mar 2025

8/10 Good

Jamie

Stayed 2 nights in Apr 2025

10/10 Excellent

Shondra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
The room was decent and clean. The staff was nice. Breakfast was okay.
Stayed 1 night in Apr 2025

10/10 Excellent

Rashaka, Washington

Liked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast
Stayed 1 night in Apr 2025

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complementary breakfast
Stayed 1 night in Apr 2025

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Carriann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay!!!

Norman at the front desk was awesome!!!! Nice quiet pool area, friendly/helpful staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Hadi

Stayed 1 night in Apr 2025

10/10 Excellent

Jakob

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

8/10 Good

Ozzy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was as expected
Stayed 2 nights in Mar 2025

10/10 Excellent

Shari, Lenoir City

Stayed 2 nights in Apr 2025

10/10 Excellent

Stout

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Arnold

Stayed 1 night in Mar 2025

10/10 Excellent

Sherry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location - easy on and off the freeway. Many dining options within a short drive. The breakfast was typical, plenty of variety.
Stayed 3 nights in Mar 2025

10/10 Excellent

Randall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Michelle was super amazing and helpful 😃
Stayed 1 night in Apr 2025

10/10 Excellent

Anmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Mar 2025

2/10 Terrible

Daisy

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We are not familiar with the area but thought we would stay here. The spa was extremely hot, they did not make my daughter's bed, Not enough towels for 3 people. It was me, my husband and daughter. Not enough blankets and pillows. The entire hotel seemed dirty. We where in the lounge area and two housekeepers where talking and eating their lunch where guest are supposed to be and they where talking in Spanish and cussing while eating. My daughter has taken Spanish in college so she translated to us. In other words they were too loud. What if there would have been children around?! Not ok!
Stayed 2 nights in Mar 2025

6/10 Okay

Rasul

The old property needs renovation
Stayed 3 nights in Mar 2025

6/10 Okay

Mario D

Traveled with partner, Traveled with pets
Liked: Staff & service, property conditions & facilities
There weren't any dining options nearby. Used GrubHub to have food delivered. Again, when choosing a pet-friendly hotel, you don't always get the best rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is at a convenient location.
Stayed 1 night in Mar 2025

2/10 Terrible

Mark

Business traveler
Disliked: Staff & service

False advertising, no refund.

Hotels.com website listed my room as refundable, when I cancelled way ahead of time, hotel refused to refund my money
Stayed 3 nights in Mar 2025

8/10 Good

Yasemin

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly staff very spacious room . Thank you for the treats and bags for my dog
Stayed 1 night in Mar 2025

8/10 Good

Candy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean. The staff there were friendly. The room was clean and well kept. Check in was quick and I checked out on my phone. Room service was offered. The hotel offers free breakfast. The food was average.
Stayed 1 night in Mar 2025