Opinión verificada
4/10 Mala
Lori H.
13 oct. 2025
Le gustó: Limpieza
No le gustó: Check-in y veracidad del anuncio
The property we stayed in was not the property we booked online. After waiting 20 minutes after our check in time the property manager called and said because of the wait she “upgraded” us to a newly renovated unit. ( Got message that access code would be sent at 4:00 check-in) This unit she moved us too was clean and functional but it was only 2 bedrooms/1 bath, no washer dryer as described in the listing and minimal towels. ( 4 bath towels, 1 handtowel and no wash towels) . Kitchen minimum stocked with only 4 of everything. When I reached out to the manager she said that none of their units had 2 baths and must be problem with Vrbo platform. Additionally, we ran into the couple staying in the original unit we booked so I think they double booked us then moved us and tried to sell it as an upgrade. This unit is not what was described and that is my main issue. It was comfortable and clean but not what was paid for.
Lori H.
Se hospedó 3 noches en octubre de 2025