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4.0 out of 5

"I loved the location, it was quiet and pleasant. The young lady at the front desk was pleasant and a breath of fresh air. Maria would be one of the re ... " More

By a verified traveler on Mon 07 Sep 2020

Hotel Description

3.5-star hotel near Plymouth Meeting Mall

In suburbs

Within a 15-minute walk of the hotel, you'll find Plymouth Meeting Mall and LEGOLAND® Discovery Center Philadelphia. Also within 9 miles (15 km) are Villanova University and Bryn Mawr College.

Renovated in 2015

This hotel features an indoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Unwind with a drink at the bar/lounge and enjoy perks like free self parking and a free area shuttle.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and microwaves, the 253 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include room service, coffee/tea makers, and free weekday newspapers.

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$106* Per night/room Nov 15 - Nov 16

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 Bedroom (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

DoubleTree Suites by Hilton Philadelphia West ratings based on 19 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree Suites by Hilton Philadelphia West

Everyone (14) Couples (1) Family (4)
5 out of 5
I loved the location, it was quiet and pleasant. The young lady at the front desk was pleasant and a breath of fresh air. Maria would be one of the reasons I would stay again.

Posted by , from Philadelphia, Pa. on Sep 7, 2020

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Comment from Hotel Management

Sep 8, 2020 by Ryan - GM

Thank you for your excellent review. We are really glad that you enjoyed your visit so much and we hope that you will come see us again. Thank you for the wonderful kind words about Maria. She is really a rock star!

5 out of 5

Posted by on Mar 10, 2020

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Comment from Hotel Management

Mar 11, 2020 by Ryan - GM

Thank you for your excellent review! We are so glad that you enjoyed your visit so much and we hope that you will come see us again.

4 out of 5

Posted by on Oct 8, 2019

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Comment from Hotel Management

Oct 9, 2019 by Ryan - GM

Thank you for your great review. We are very glad that you enjoyed your visit so much and we hope that you will come see us again soon.

5 out of 5

Posted by on Sep 29, 2019

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Comment from Hotel Management

Sep 30, 2019 by Ryan - GM

Thank you for your excellent review. I am really glad that you enjoyed your visit so much. We hope that you will come see us again.

4 out of 5

Posted by on Aug 1, 2019

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Comment from Hotel Management

Aug 5, 2019 by Ryan - GM

Thank you for your great review! We are glad that you enjoyed your visit. Come see us again!

5 out of 5
The property was clean, in the perfect location, also the pool was nice and warm. We enjoyed everything about our stay

Posted by on Jul 15, 2019

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Comment from Hotel Management

Jul 15, 2019 by Ryan - GM

Thank you for your excellent review. We are very glad that you enjoyed your stay so much and that you found the property so clean and enjoyed the pool. We hope that you will come back and see us again.

5 out of 5
This was a very nice suite at a very reasonable price. We were very pleased with our stay.

Posted by on Jul 1, 2019

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Comment from Hotel Management

Jul 2, 2019 by Ryan - GM

Thank you for your excellent review! We are really glad that you enjoyed your visit and we hope that you will come see us again!

5 out of 5
The location was so convenient and easy to find. The property is absolutely beautiful! Staff was helpful and always willing to lend a hand. The bar, happy hour offers with a light bite was also convenient and very reasonable . The full menu is generous and affordable, and the food was amazing! Rooms are VERY. Clean and spacious. Beds comfy! Would definitely come this way up stay again!!

Posted by on Jun 1, 2019

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Comment from Hotel Management

Jun 3, 2019 by Ryan - GM

Thank you for your outstanding review! We are so glad that you enjoyed your time with us so much and that you enjoyed our happy hour. We hope that you will come see us again!

1 out of 5
We booked through Travelocity and your property was rated 3 stars. Check-in on May 17 (our flight arrived after midnight) was quick, friendly and professional. The first thing we noticed was the bathroom. The door was warped and wouldn’t close. Near the outside bathroom door handle was a dent in the plywood indicating either a bad repair or damage caused by a previous guest. There was no vent in the bathroom other than the air conditioning vent. There was no security safe (of course not all hotels supply this; but we were staying in a 3 star hotel). After a day excursion we arrived Friday evening and the room wasn’t cleaned. We put the “Please clean later” sign on the door in the morning, but when we left on our excursion we removed it. When I spoke to the desk it was explained that sometimes when the cleaning staff sees the “Please clean later” sign, and there are lots of rooms to clean, the staff will not go back to clean it. ( !!! ). At that point I was pretty sure I’d be writing to you. But there was more. Saturday night there was loud screaming in the hall close to our room. It was after 9pm. Men and women either arguing or just generally yelling. It wasn’t talking loud; it was yelling. It sounded like more than 2 or 3 people. The screaming was accompanied by door slamming maybe twice every 5 minutes. We had to get up at 3:30am to catch our flight home. I'm out of space. I'll send a 2nd part.

Posted by on May 20, 2019

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Comment from Hotel Management

May 24, 2019 by Ryan - GM

Thank you for your review. I am really sorry that your room was not serviced and thank you for letting me know about this. I am also really sorry for the noise disturbance. We have on site security on weekends to help deal with these sorts of issues. I am really sorry that this impacted your comfort level and satisfaction.

1 out of 5

Posted by on Mar 17, 2019

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Comment from Hotel Management

Apr 1, 2019 by Ryan - GM

Thank you for your review. I am sorry that you did not enjoy your visit. We hope that you will come give us another chance.

About the DoubleTree Suites by Hilton Philadelphia West

Location 640 Fountain Road, Plymouth Meeting, PA 19462

Renovations + Closures

This property is closed from September 14 2020 to November 12 2020 (dates subject to change).

Property Features

DoubleTree Suites by Hilton Philadelphia West offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 5276 square feet (490 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly DoubleTree Suites by Hilton Philadelphia West. A free area shuttle within 5 mi is available. Free self parking is available. A complete renovation of DoubleTree Suites by Hilton Philadelphia West was completed in 2015. This 3.5-star Plymouth Meeting hotel is smoke free.

  • 1 building
  • 253 guestrooms or units
  • 7 levels
  • 5276 sq ft of conference space
  • 490 sq m of conference space
  • Built in 1987
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Philadelphia Intl. Airport (PHL) (43 km / 26.7 mi)
  • Train station: Conshohocken Spring Mill Station (6.1 km / 3.8 mi)
  • Property shuttles: Free area shuttle within 5 mi
  • Parking: Free self parking

Room Amenities

DoubleTree Suites by Hilton Philadelphia West offers 253 accommodations with laptop-compatible safes and safes. LCD televisions come with cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers. This Plymouth Meeting hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

DoubleTree Suites by Hilton Philadelphia West has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per pet, per stay
  • Maximum 1 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15.95 per person (approximately)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Suites Hilton Philadelphia West
  • DoubleTree Suites Hilton Philadelphia West Hotel
  • DoubleTree Suites Hilton Philadelphia West Plymouth Meeting
  • DoubleTree Suites Philadelphia West
  • DoubleTree Suites by Hilton Philadelphia West Hotel
  • DoubleTree Suites by Hilton Philadelphia West Plymouth Meeting
  • DoubleTree Suites by Hilton Philadelphia West Plymouth Meeting
  • DoubleTree Suites Hilton Philadelphia West Plymouth Meeting
  • DoubleTree Suites Hilton Philadelphia West
  • Hotel DoubleTree Suites by Hilton Philadelphia West
  • DoubleTree Suites by Hilton Philadelphia West Plymouth Meeting
  • DoubleTree Suites Hilton Philadelphia West Hotel
  • DoubleTree Suites Hilton Philadelphia West Plymouth Meeting
  • DoubleTree Suites Hilton Philadelphia West
  • Hotel DoubleTree Suites by Hilton Philadelphia West

You should know

  • Pool access available from 7 AM to 10 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.