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Hilton Paris La Defense Hotel

4-star property
2 Place de la Defense, Puteaux, 1-855-201-7819
1.0 out of 5
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Hotel Description

4-star family-friendly hotel near Arc de Triomphe, connected to a shopping center

City center retreat

At this hotel, you'll be steps from Grande Arche and within a 15-minute walk of Paris La Défense Arena. Bois de Boulogne and Luis Vuitton Foundation Museum are also within 3 miles (5 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Families will appreciate the onsite laundry facilities and babysitting. WiFi in public areas is free.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$147* Per night/room Aug 14 - Aug 15

Room, 1 King Bed (Relaxation)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed (Plus)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Paris La Defense Hotel ratings based on 1 Verified Reviews

Review Summary
1.0 out of 5 1.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Hilton Paris La Defense Hotel

Family (1)
1 out of 5

Not for families

Pros: Stiff and clean
Cons: Focus on guests rather than staff
Location: Good shopping, good Metro connections to Paris. Very poor directions and signs to Metro.
I expected more professionalism from Hilton, and based on this experience will avoid Hilton on the future. I did not feel welcomed. Hotel was not interested in accommodating families with children. Hostile breakfast environment, food was nice, but after waiting in line for 15 minutes at 9:40am, crew insisted in taking all food away by 10am. It was sad to see kids on vacation drag themselves out of bed to be denied breakfast because the staff had to quit at 10am. Staff was more interested in closing on time than serving families. Internet instructions did not work, wasted 1 hour of my vacation time, eventually going to reception and showing them that the instructions were not working. Hotel is in a good location for shopping, but signs or hotel help to direct people to the Metro were non existent, causing frustration and wasted time. Hotel should provide simple directions to get to Metro and Paris attractions if it is really serious about providing value.

Posted by on Jul 21, 2016

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Comment from Hotel Management

by Alejandro Casamor - General Manager

Dear Family visiting, It is with regret that I acknowledge your feedback following your visit to our hotel. Please accept my most sincere apologies for the discomfort you faced while with us. Indeed, this is not the level of service we want to spread to our guests. Rest assured that I will personally discuss your comments with the relevant heads of department to avoid such a situation in the future. I hope that you will give us the opportunity to welcome you back in order to show you that your experience was an exception. Sincerely yours,

About the Hilton Paris La Defense Hotel

Location 2 Place de la Defense, Puteaux, 92800

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. A health club, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Hilton Paris La Defense Hotel. This 4-star Puteaux hotel is smoke free.

  • 1 building
  • 153 guestrooms or units
  • 5 levels
  • Built in 1989
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Transport

  • Train station: Courbevoie Station (1.9 km / 1.2 mi)
  • Metro station: La Defense - Grande Arche Station (0.3 km / 0.2 mi)

Room Amenities

Hilton Paris La Defense Hotel offers 153 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. This Puteaux hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include complimentary weekday newspapers and safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Bathtub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Hilton Paris La Defense Hotel has a restaurant serving breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Parking for this property is based at a different location, 1 avenue de la Division Leclerc, 92800 Puteaux.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.42 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 26 per person (approximately)
  • Fee for in-room wireless Internet: EUR 20 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: EUR 20 (rates may vary)
  • Nearby parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Défense
  • Hilton Paris Défense
  • Hilton Paris Défense Hotel
  • Hilton Paris Défense Hotel Puteaux
  • Hilton Paris Défense Puteaux
  • Hilton Paris Defense Hotel
  • Hilton Paris Defense
  • Hilton Paris La Defense
  • Hilton Paris La Defense Hotel Hotel
  • Hilton Paris La Defense Hotel Puteaux
  • Hilton Paris La Defense Hotel Hotel Puteaux

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.