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4-star family-friendly hotel near Palais des Congres de Paris, connected to a shopping center
City center retreat
With a stay at this well-placed hotel, you'll be half a mile (1 km) from Paris La Défense Arena and within 2 miles (3 km) of Bois de Boulogne. Also, Palais des Congres de Paris is within 3 miles (5 km) and Champs-Elysees is within 6 miles (10 km).
Business services
This hotel features a restaurant, a health club, and a bar/lounge. Families will appreciate the onsite laundry facilities and supervised childcare. WiFi in public areas is free.
Sofa beds, WiFi
Featuring conveniences like sofa beds and coffee/tea makers, the 153 guestrooms also offer 24-hour room service and flat-screen TVs with cable channels. Other amenities include WiFi, wired Internet, and minibars.
Hilton Paris La Defense Hotel ratings based on 1 Verified Reviews
Review Summary
1.0
out of 5
1.0 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff3.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition2.0 out of 5.0
Guest reviews for Hilton Paris La Defense Hotel
Family (1)
1 out of 5
Not for families
Pros:Stiff and clean
Cons:Focus on guests rather than staff
Location:Good shopping, good Metro connections to Paris. Very poor directions and signs to Metro.
I expected more professionalism from Hilton, and based on this experience will avoid Hilton on the future. I did not feel welcomed. Hotel was not interested in accommodating families with children. Hostile breakfast environment, food was nice, but after waiting in line for 15 minutes at 9:40am, crew insisted in taking all food away by 10am. It was sad to see kids on vacation drag themselves out of bed to be denied breakfast because the staff had to quit at 10am. Staff was more interested in closing on time than serving families. Internet instructions did not work, wasted 1 hour of my vacation time, eventually going to reception and showing them that the instructions were not working. Hotel is in a good location for shopping, but signs or hotel help to direct people to the Metro were non existent, causing frustration and wasted time. Hotel should provide simple directions to get to Metro and Paris attractions if it is really serious about providing value.
Posted by Family visiting on Jul 21, 2016
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Comment from Hotel Management
by Alejandro Casamor - General Manager
Dear Family visiting,
It is with regret that I acknowledge your feedback following your visit to our hotel. Please accept my most sincere apologies for the discomfort you faced while with us. Indeed, this is not the level of service we want to spread to our guests. Rest assured that I will personally discuss your comments with the relevant heads of department to avoid such a situation in the future.
I hope that you will give us the opportunity to welcome you back in order to show you that your experience was an exception.
Sincerely yours,
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. A health club, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Hilton Paris La Defense Hotel. This 4-star Puteaux hotel is smoke free.
1 building
153 guestrooms or units
5 levels
Built in 1989
Dining venue
Bar or lounge
Childcare (surcharge)
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Tour and ticket information
Concierge
Convenience store
Newspapers in lobby (free)
Onsite shopping
Elevator
No smoking on site
Family Friendly Amenities
Family property
Free WiFi
Grocery/convenience store
Laundry facilities
Babysitting or childcare (surcharge)
Sofa bed
Free cribs/infant beds
Internet
Available in all rooms:
WiFi (surcharge)
, Wired Internet access (surcharge)
Available in some public areas:
Free WiFi
Transport
Airport: Roissy-Charles de Gaulle Airport (CDG) (37.3 km / 23.2 mi)
Train station: Paris La Defense Station (0.1 km / 0.1 mi)
Metro station: La Defense - Grande Arche Station (0.3 km / 0.2 mi)
Room Amenities
Hilton Paris La Defense Hotel offers 153 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. This Puteaux hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include complimentary weekday newspapers and safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Pull-out sofa bed
Minibar
In-room dining (24 hours)
Flat-screen television
Cable channels
Premium channels
Movies for purchase
Coffee maker
Bathtub
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Weekday newspapers (free)
Hair dryer
Laptop safe
Toiletries (free)
Iron and ironing board
Air conditioning
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
Hilton Paris La Defense Hotel has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.
Nearby Activities
Recreational amenities at the hotel include a health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
Bicycle rentals nearby
Golfing nearby
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Assistive listening devices available
Hotel Policies
Check-in
Check-in time starts at 2 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests arriving after 10 PM must ring the doorbell to reach reception.
Parking for this property is based at a different location, 1 avenue de la Division Leclerc, 92800 Puteaux.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children stay free when using existing bedding.
Rollaway/extra beds are available for EUR 40 per night.
Free cribs (infant beds)!
Pet Policy
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Shield between guests and staff in main contact areas
Property does not follow sanitization practices of any association
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Debit cards
Number of children who can stay free - 2
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: EUR 26 per person (approximately)
Fee for in-room wireless Internet: EUR 20 per 24-hour period (rates may vary)
Fee for in-room wired Internet: EUR 20 (rates may vary)
Nearby parking fee: EUR 30 per day
Rollaway bed fee: EUR 40 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hilton Défense
Hilton Paris Défense
Hilton Paris Défense Hotel
Hilton Paris Défense Hotel Puteaux
Hilton Paris Défense Puteaux
Hilton Paris Defense Hotel
Hilton Paris Defense
Hilton Paris La Defense
Hilton Paris La Defense Hotel Hotel
Hilton Paris La Defense Hotel Puteaux
Hilton Paris La Defense Hotel Hotel Puteaux
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
National Rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
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Frequently Asked Questions
Yes, there is a restaurant on site.
Free parking is not available at this hotel.
Hilton Paris La Defense Hotel is 23.2 mi (38-min drive) away from the Paris (CDG-Roissy-Charles de Gaulle) airport, the closest popular airport to the property.
Hilton Paris La Defense Hotel does not have a pool.
There are no spa services available at this hotel.
Free breakfast isn't provided at Hilton Paris La Defense Hotel, but buffet breakfast is offered for a fee of EUR 26 per person. It's available every day from 6 AM to 10 AM.
Check-in is from 2 PM - midnight.
Airport shuttle services are not available at Hilton Paris La Defense Hotel.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
