"It’s a good place to stay if you want to visit Paris, walking distance to Motre Dame, Louvre ... I really enjoy the stay 😘 " More

By a verified traveler on Wed 20 Jun 2018

Enter dates to see availability

Hotel Description

4-star residence near Galeries Lafayette

City center stay

A stay at this Paris City Centre residence places you steps from Pont Neuf and within a 10-minute walk of Notre Dame Cathedral. Also, Sorbonne University is within half a mile (1 km) and Galeries Lafayette is within 2 miles (3 km).

24-hour fitness

A 24-hour fitness center, self parking, and laundry facilities are featured at this residence. WiFi in public areas is free. Business travelers can take advantage of the laundry service.

Free WiFi, kitchenettes

The 204 guestrooms feature well-equipped kitchenettes with refrigerators, stovetops, microwaves, and dishwashers. Flat-screen TVs come with satellite channels, and other amenities include free WiFi and coffee/tea makers.

Studio

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$164 per night

Deluxe Studio

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Apartment, 1 Bedroom (Seine View)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio (Seine View)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Citadines Apart'hotel Saint-Germain-des-Prés Paris ratings based on 14 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Citadines Apart'hotel Saint-Germain-des-Prés Paris

Everyone (11)
5 out of 5

Posted by on Nov 10, 2018

Was this review helpful to you?
Comment from Hotel Management

Nov 11, 2018 by Guest Relation Manager

Thank you for staying with Citadines, we look forward to welcoming you again. Kindest regards

2 out of 5
This hotel sounded ideal in terms of location and modern amenities. We arrived to find a dirty room with nonworking lights, AC, shower adjustment and safe. The worst was discovering the blood stained duvet and filthy pillowcase. Nonworking keys resulted in a fiasco: I was left banging on the entrance door for 10 minutes at 1:30 AM as no one was at the front -- then told I was overreacting. Specifically, two front desk people were incompetent and exceptionally rude. There were a few good employees but the experienced dampened their professionalism. The rooms were modern, small but functional -- if amenities were actually working. I would recommend staying ELSEWHERE.

Posted by , from NYC on Jul 21, 2018

Was this review helpful to you?
Comment from Hotel Management

Jul 27, 2018 by Guest Relation Manager

Dear Laura Thank you for sharing your feedback with us We are truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. We would like to apologize for the inconvenience you have experienced during your stay with us. We have reminded our Housekeeping department to be more careful while checking the rooms and also our Guest officer to be more service oriented Unfortunately, there is no way of recreating the past or reversing the unpleasant incident you experienced. Dear Laura, again please accept our sincere apologies and we hope that you will give us another opportunity to welcoming you back. Yours sincerely

1 out of 5
What a disappointment!!! Arrived to a nicely laid out if small room but AC didn't work, safe was malfunctioning and room was dirty. WORST discovery: blood stained, filthy duvet on my bed with dirty pillowcase. Certain staff members were exceptionally rude and incompetent. Keys cards did not work and I was left banging on the glass exterior door for 10 minutes at 1:30 AM trying to get inside. In concept, a good property with nice location. In reality, stay elsewhere.

Posted by on Jul 21, 2018

Was this review helpful to you?
Comment from Hotel Management

Jul 31, 2018 by Guest Relation Manager

Dear Guest Thank you for sharing your feedback with us We are truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. We would like to apologize for the inconvenience you have experienced during your stay with us. We have reminded our Housekeeping department to be more careful while checking the rooms and also our Guest officer to be more service oriented Unfortunately, there is no way of recreating the past or reversing the unpleasant incident you experienced. Dear Guest, again please accept our sincere apologies and we hope that you will give us another opportunity to welcoming you back. Yours sincerely

4 out of 5
It’s a good place to stay if you want to visit Paris, walking distance to Motre Dame, Louvre ... I really enjoy the stay 😘

Posted by , from FLL on Jun 20, 2018

Was this review helpful to you?
Comment from Hotel Management

Jun 24, 2018 by Maria Haro

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Citadlines Apart'hotel by the Seine River

Pros: Clean, enjoyable, great bilingual staff and comfortable.
Cons: Provide wash clothes during the stay.
Location: Across the street from the seine river. Close to Norte Dame, the louvre, Eiffel Tower and many other historic buildings including many restaurants.
Excellent location, staff and facilities. All the amenities needed for our stay was available. Security was excellent too.

Posted by , from Redlands, CA on Aug 21, 2017

Was this review helpful to you?
Comment from Hotel Management

Aug 29, 2017 by Laurent

Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to see you again.

5 out of 5

Surpassed expectations at reasonable price.

Pros: Nice clean and modern room, very comfortable with perks like free cappuccino and newspapers in lobby. Friendly, English speaking, attentive staff.
Cons: They do not clean the rooms or change the linens routinely if that bothers you. On the other hand, you do not have to worry about early wakeups.
Location: A few minutes walk from the Pont Neuf gives you easy access to the Ile and right bank and Louvre. Close to Latin Quarter.
You could not find a better location for strolling the Seine, museums, restaurants, transportation. Rooms have beautiful kitchen with eating utensils, cookware, etc. Very comfortable and quiet at a reasonable price. Cannot wait to go back! I walked in a half hour to the Marais. Lots of arty shops and access to bookstores, movies, etc.

Posted by , from Fresno, CA on Jun 20, 2017

Was this review helpful to you?
Comment from Hotel Management

Jun 22, 2017 by Laurent

Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. Please allow me to clarify that it is our concept of Apart'hôtel to provide a cleaning on a weekly basis. Alternatively, our guest are free to ask for daily cleaning that incur additional fees or they can take what they want in the comfort corner containing fresh towels and shampoo for complimentary. We hope to see you again.

2 out of 5

Bedbugs-traveller beware.

Hotel is in a good location. There were bedbugs in our room. Room was very loud. Never again.

Posted by on Apr 2, 2017

Was this review helpful to you?
Comment from Hotel Management

Apr 5, 2017 by Laurent

We read with much concern about the unpleasant experience you encountered during your previous stay with us. We always encourage our residents to bring their concern to the Duty Manager at the time when the issue arises. The purpose is to ensure that his concerns are addressed promptly with the objective of making his stay with us a pleasant one. In this instance, the management of the property was unaware of the incident and is very sorry to learn that you were left with an unpleasant experience. Please contact me at laurent.bigot@citadines.com so that we can take remedial action to ensure incident like this will not happen again. Thank you.

3 out of 5
Great location, sofa bed is outdated. Time to change mattresses. In general good experience.

Posted by on Feb 26, 2017

Was this review helpful to you?
Comment from Hotel Management

Mar 1, 2017 by Laurent

Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed your stay overall. We have brought your helpful recommendations to the attention of the housekeeping department head for improvements. We hope you will stay with us again.

5 out of 5

Hotel review

We were very pleased with the hotel. The room was very comfortable and had a good shower and air conditioning as well as small fridge and stove top. Wish we took more advantage of eating in. The staff was courteous and very helpful.

Posted by , from boston on Aug 11, 2015

Was this review helpful to you?
5 out of 5

Nice hotel

Pros: Location Clean and quiet Very friendly staff Kitchen
Cons: Provide a small dresser for clothes storage
Location: Along the Seine River. Closest is the Conciergerie, St Chapell, Louvre, Tuileries garden, Notre Dame, Latin Quarter.
Nice hotel in the heart of Paris. The concierge (front reception) personnel were all very friendly and helpful. Although our room (Deluxe studio) had no view, it was spacious, clean, quiet, comfortable, and with free wifi. Location was great, since we planned to spend most of our time out visiting this beautiful city into the late hours. Almost everything was within walking distance (Louvre, Notre Dame, St. Chapell, etc) and if not, we just took the Metro, which was just a few blocks away. Was a little on the cold side when we visited Paris. So we looked forward to having our complimentary coffee/tea/expresso (located in the lobby) or in our room. Overall, it was good experience at this hotel and would recommend it to others.

Posted by , from Los Angeles, CA on May 4, 2015

Was this review helpful to you?
Comment from Hotel Management

May 12, 2015 by Laurent

Thank you for taking the tilme to tell us about your last stay. We were thrilled to have met your expectations in term of quality of service and facilities/equipments. While studio deluxe are not overlooking the front we suggest you to reserve the category studio executive so you can enjoy a breathtaking view on the river. We are looking forward to welcome you back in a near future.

About the Citadines Apart'hotel Saint-Germain-des-Prés Paris

Location 53 Ter Quai des Grands Augustins, Paris, Paris 75006

Property Features

Citadines Apart'hotel Saint-Germain-des-Prés Paris offers its guests a 24-hour fitness center, multilingual staff, and laundry facilities. WiFi is free in public spaces. The business-friendly Citadines Apart'hotel Saint-Germain-des-Prés Paris also features dry cleaning/laundry services, a safe deposit box at the front desk, and a television in a common area. Parking is available for a fee. This 4-star Paris residence is smoke free.

  • 204 guestrooms or units
  • 7 levels
  • 3 conference rooms
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Paris (CDG-Roissy-Charles de Gaulle) (35.8 km / 22.3 mi)
  • Train station: Paris Port-Royal Station (2.8 km / 1.7 mi)
  • Metro station: Saint-Michel Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Citadines Apart'hotel Saint-Germain-des-Prés Paris offers 204 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with satellite channels. Accommodations at this 4-star residence have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room kitchenette
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the residence include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 AM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 30.0 per stay.

Pets

  • Pets: EUR 10 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Union Pay

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.53 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 16 for adults and EUR 8 for children (approximately)
  • Self parking fee: EUR 35 per day
  • Pet fee: EUR 10 per pet, per night
  • Housekeeping fee: EUR 35, varies per unit size
  • Crib (infant bed) fee: EUR 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Citadines Paris
  • Citadines Prestige
  • Citadines Prestige Paris
  • Citadines Prestige Saint-Germain-des-Prés
  • Citadines Prestige Saint-Germain-des-Prés House
  • Citadines Prestige Saint-Germain-des-Prés House Paris
  • Citadines Prestige Saint-Germain-des-Prés Paris
  • Paris Citadines
  • Prestige Paris
  • Citadines Apart'hotel Saint-Germain-des-Prés Paris House
  • Citadines Apart'hotel Saint-Germain-des-Prés House
  • Citadines Apart'hotel Saint-Germain-des-Prés Paris
  • Citadines Apart'hotel Saint-Germain-des-Prés