Book a Hotel Near Palmer Park, Madison

"At check in no one was friendly. We asked to use the restroom as we had arrived early and was told there was no water. When We checked in I asked about the water and nothing was wrong. The room smelled of smoke although it was non smoking. Disappointed "

"good location, plenty of restaurant choices, clean room, comfortable bed"

"It was a great stay and the staff was very friendly and helpful "

"Check in was easy. Room is large and comfortable. "

"Very friendly and accommodating staff. "

"Great staff. Mr. Jason was wonderful! We had some pretty disappointing issues with our first room and Mr. Jason went above and beyond to accommodate us. The second room was an upgrade and unfortunately had some issues as well, however, we decided not tochange rooms again. We own a cleaning company and understand whats been happening with staffing in every industry. Mr. Jason never made an excuse but apologized and made every effort to help with the issues. He made our visit comfortable. I wont go into evety issue but i will say check over your room, at any place, before you unpack. All issues arent serious, however, when it comes to the bathroom, there are some issues that must be pointed out and brought to the attention of the hotel. And you dont have to be rude about it. There is a chain of command and sometimes things fall through the cracks. I cant say some staff wont be rude but we can do our part by informing and asking for better accommodations. Thank you, Mr. Jason and the lady that check us in. She was a welcome smile even at the late evening. Oh, and the lady in the dining area, she had everything clean and right with a great personality. "