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"I was hesitant about our stay here after reading many different reviews. Most seemed to be negative. I just have to say, that from when we checked in ... " More

By a verified traveler on Mon 21 May 2018

Hotel Description

4-star romantic resort near San Jacinto Mountains

Palm Springs retreat

You'll find San Jacinto Mountains and Palm Springs Convention Center within 2 miles (3 km) of this resort. Palm Springs Air Museum and Moorten Botanical Garden and Cactarium are also within 6 miles (10 km).

Full-service spa, fitness center

A full-service spa, 2 restaurants, and 2 outdoor pools are all featured at this boutique resort. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the 2 spa tubs and get free self parking.

Refrigerators

Offering conveniences like refrigerators and coffee/tea makers, the 398 guestrooms also have room service and TVs. Free local calls, in-room massages, and hair dryers are also available.

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$144* Per night/room Jan 26 - Jan 27

Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Riviera Palm Springs ratings based on 34 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The Riviera Palm Springs

Everyone (27) Couples (1) Family (4)
4 out of 5
We liked the 50’s and 60’s era decorating. Room was clean and large. The outside door to Building 8 by handicap parking didn’t always close all the way. We also noticed that several room doors were left open a couple of inches. We were slightly concerned about The security Of the building. The hotel staff struggled with a new computer system upon our arrival. They should have been properly taught the new system before change of ownership took place.

Posted by on Dec 27, 2019

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Comment from Hotel Management

Dec 28, 2019 by Kiki

Thank you for taking time to share your experience with us. We apologize for falling short of meeting your expectations. We hope you'll give us another chance to restore your confidence in the Riviera should your travels bring you back to Palm Springs.

4 out of 5

Posted by on Dec 27, 2019

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Comment from Hotel Management

Dec 28, 2019 by Kiki

Thank you for taking the time to share your valuable feedback. We hope to see you again in the future should your travels bring you back to Palm Springs.

5 out of 5

Posted by on Dec 6, 2019

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Comment from Hotel Management

Dec 6, 2019 by Front Office Management

Thank you for the 5 out of 5 rating. We hope to see you again soon!

4 out of 5
Attractive bar and the pool/courtyards are superb. Nice looking restaurant, but the place seriously needs a coffee bar. Our wing of the hotel was under renovation, so that was a bit weird with the parking lot half full of construction equipment and the halls with construction dust. The room was nice with modern bathroom. I unplugged the mini-fridge, which was making a whistling sound in the middle of the night. Regardless of any small issues, I would definitely stay there again!

Posted by on Dec 2, 2019

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Comment from Hotel Management

Dec 2, 2019 by Ben

Thank you for staying with us. We look forward to your future visits.

2 out of 5

Posted by on Sep 9, 2019

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Comment from Hotel Management

Sep 10, 2019 by Bryan

Thank you for choosing the Riviera Palm Springs as your desert destination. We will share your feedback with management to better serve your needs in any future visits with us.

5 out of 5

Posted by on Sep 8, 2019

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Comment from Hotel Management

Sep 8, 2019 by Danielle

Thank you for the 5 out of 5 rating! We appreciate you staying with us.

3 out of 5

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 4, 2019 by Riviera Palm Springs

Thank you very much for your feedback. Please let us know if there is anything that we can do to improve your experience with us. Thank you kindly,

4 out of 5
Will definitely be visiting again! Junior suite was cute. Super comfy bed. Big walk in shower.

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 3, 2019 by Bryan

Thank you for choosing the Riviera Palm Springs as your desert destination!

5 out of 5

Posted by on Jun 23, 2019

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Comment from Hotel Management

Jun 30, 2019 by Bryan

Thank you for choosing the Riviera Palm Springs as your desert destination!

4 out of 5

Posted by on Jun 13, 2019

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Comment from Hotel Management

Jun 17, 2019 by Bryan

Thank you for choosing the Riviera Palm Springs as your desert destination. We will share your experience with management to better serve your needs in any future visits.

Property Features

The Riviera Palm Springs offers its guests a full-service spa, 2 outdoor swimming pools, and 2 spa tubs along with a fitness center and complimentary bicycles. There are 2 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly The Riviera Palm Springs. Free self parking is available. This 4-star Palm Springs resort is smoke free.

  • 398 guestrooms or units
  • 3 levels
  • 8 buildings
  • 2 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Built in 1959
  • Coffee shop
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Palm Springs, CA (PSP-Palm Springs Intl.) (7.1 km / 4.4 mi)
  • Train station: Palm Springs Station (6.6 km / 4.1 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

The Riviera Palm Springs offers 398 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Televisions come with pay movies. Bathrooms include shower/tub combinations and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Separate bedroom
  • In-room dining
  • Television
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 11:00 AM.

Cantala - Overlooking the pool, this restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Café Palmetto - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast and lunch. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Room service is available.

Nearby Activities

2 outdoor swimming pools and 2 spa tubs are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Free bicycles on site
  • Ecotours nearby
  • Golfing nearby
  • Mountain climbing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Yoga classes/instruction on site

Spa Services

Azure SPA has 15 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open daily.

  • Number of treatment rooms 15
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Reflexology
  • Detoxification wrap

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 1:00 AM

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking.

An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.

Pets

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Weight limit: 110 lbsService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • UnionPay
  • Number of children who can stay free - 3

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room coffee
  • Self parking
  • Housekeeping
  • WiFi access (may be limited)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 30 for adults, USD 10 and USD 15 for children (approximately)
  • Valet parking fee: USD 18 per day (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Riviera Noble House
  • Riviera Noble House Resort
  • Riviera Palm Springs Noble House
  • Riviera Palm Springs Noble House Resort
  • Riviera Palm Springs Tribute Portfolio Resort
  • Riviera Tribute Portfolio Resort
  • Riviera Palm Springs Tribute Portfolio
  • Riviera Tribute Portfolio
  • Riviera Palm Springs Tribute Portfolio Starwood Hotels Hotel
  • Riviera Tribute Portfolio Starwood Hotels Hotel
  • Riviera Palm Springs Tribute Portfolio Starwood Hotels
  • Riviera Tribute Portfolio Starwood Hotels
  • Riviera Resort Palm Springs
  • Riviera Hotel Palm Springs
  • Palm Springs Riveria Resort
  • Riviera Resort And Spa Palm Springs
  • The Riviera Palm Springs a Tribute Portfolio Resort
  • Riviera Resort Palm Springs
  • Riviera Hotel Palm Springs
  • Palm Springs Riveria Resort
  • Riviera Palm Springs Tribute Portfolio by Starwood Hotels
  • Riviera Palm Springs A Noble House Resort
  • The Riviera Palm Springs Resort
  • The Riviera Palm Springs Palm Springs
  • The Riviera Palm Springs Resort Palm Springs
  • The Riviera Palm Springs a Tribute Portfolio Resort

You should know

  • Pool access available from 6:30 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.