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4.3 out of 5

"The place is huge with everything you need but relatively expensive for just a stay over " More

By a verified traveler on Sun 10 Mar 2019

Hotel Description

Family-friendly 4-star resort near Grassy Waters Nature Preserve

On lake

You'll be within 6 miles (10 km) of Downtown at the Gardens and 9 miles (15 km) of Dyer Park. Also within 9 miles (15 km) are Playmobil Fun Park and Grassy Waters Nature Preserve.

18-hole golf course

This romantic resort features a golf course, a full-service spa, and 5 restaurants. There's fun for all ages with a children's pool and a playground, and families will appreciate the onsite laundry facilities. Traveling on business? Take advantage of the 25 conference rooms, 24-hour business center, and valet parking.

Comfy beds, WiFi

The 354 guestrooms feature comforts like pillowtop beds and premium bedding, while sitting areas and refrigerators offer the conveniences of home. Other amenities include furnished balconies or patios, WiFi, and TVs.

Resort view room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max
$120* Per night/room Jun 7 - Jun 8

Pool view room, 1 king bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite (Deluxe view)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

PGA Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

PGA National Resort and Spa ratings based on 38 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for PGA National Resort and Spa

Everyone (10) Business (2) Family (2)
5 out of 5
The place is huge with everything you need but relatively expensive for just a stay over

Posted by on Mar 10, 2019

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Comment from Hotel Management

Mar 10, 2019 by Bill Horn, Resort Manager

Thank you for your post and for being our guest.

5 out of 5
Enjoyed our time at the resort. Great facility and comfortable room.

Posted by on Dec 12, 2018

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Comment from Hotel Management

Dec 31, 2018 by NB

Thank you! Happy New Year!

5 out of 5
This resort is very nice with a very friendly staff. It would have been a perfect stay if Travelocity would have actually sent my reservation to the hotel. But instead I had to pay twice and had nothing but problems with little to hardly no communication out of Travelocity.

Posted by , from Louisville, KY on Jun 11, 2018

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3 out of 5

Pretty on the outside

Pros: Beautiful pool spaces. great restaurants nearby
Cons: Need to do structural and furniture redesign
Location: 10 minutes from the new West Palm Beach spring training ballpark for the Washington National and Houston Astros.
Beautiful setting but difficult rooms. We were in an ‘accessible’ room but not by request. It was a large space but not well thought out. The bed was so high i almost injured my back trying to get in. A wheelchair bound person could never get into it. It also had a dangerously sharp bedside table. The bathroom had good handrails but the toilet paper was positioned at least three feet away from the toilet. Ate one breakfast in the hotel and were charged a 20% gratuity for a buffet. The walls are either too thin or very poorly insulated. We were awakened at 0645 by 2 different alarms in nearby rooms. We had no plans to be up at that hour on vacation. The hotel did compensate us for this and some other issues, mold in the shower and a very loud refrigerators. Staff was nice but they it will be difficult to fix the structural and design issues.

Posted by , from De on Mar 14, 2018

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5 out of 5

Excellent facility

Pros: Clean and friendly staff.
Cons:
Helpful staff. Beautiful pool. Good food. The food is very expensive, but it's good and the portion size are generous. There was always someone available to assist if you needed anything. I'd recommend it--but only to folks with a large budget. Great place.

Posted by , from Indiana on Jul 17, 2017

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Comment from Hotel Management

Jul 21, 2017 by Reservations Department

Thank you for your feedback. We value you as our guest!

3 out of 5

Nice place but overrated

The lobby restaurant is not great. For what you pay for there with a mandatory 18% gratuity you'd think the service and quality would be excellent. Service is slow and the order came out wrong.compared to surrounding hotels the place is better than the competition but for the money with the label resort and spa it should step it up a bit.

Posted by on Feb 2, 2017

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2 out of 5

No hot water

Overall look like a nice hotel, but is definitely no a over 3 star hotel. My family and I stayed there for 3 nights first shower we all took was with cold water because the water heater was not working,since we come from NYC very cold in January we were able to take a 1 minute shower. We call for service it took three hours for the tecniccian to come he look at it he say correct is not working but is a new unit I guess he tough he fixed it but he never did makeing long story short 3 night in that hotel 2 cold shower last they there we didn't shower. We showed when we arrived home

Posted by , from nj on Jan 12, 2017

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5 out of 5

Beautiful resort

Beautiful resort. About 5-10 min from the beach. Me and my wife stayed the weekend and enjoyed every minute of it. The staff(everyone from the valet to the front desk to the maids) did their job professionally but did not hesitate to smile and were very nice. First time staying there, will definitely be back soon.

Posted by on Sep 12, 2016

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5 out of 5

My stay was wonderful as always!

The staff was extremely helpful and courteous. The overall atmosphere was breath-taking and absolutely relaxing!

Posted by on Jun 5, 2016

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5 out of 5

Had everything I needed

Pros: Room was very comfortable. With the late kitchen and early breakfast, this helped me relax in the evening and yet get a good start for my morning.
Cons: The hotel sits away from the main road, so finding the hotel\spa at night can be a challenge. The property is spacious and signage is small or dark.
I choose hotels with restaurants because of my arrival times. Of course, I arrived late Thursday night. Two people on staff at the desk. Very helpful and they checked the restaurant times for me. Fortunately, the kitchen stayed open until 11:30 that night. After a long day, I was able to relax at the bar, enjoy a perfectly prepared burger and catch up on sports on TV. And there plenty of people at the bar enjoying the evening. Next morning, the was a coffee stand, with prepared foods. A strong latte and fruit for breakfast. Perfect for me. They did have a buffet breakfast, but I admit I had trouble finding it, so the coffee stand in the lobby was fine for me.

Posted by , from Philadelphia, PA on Aug 29, 2015

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Property Features

PGA National Resort and Spa offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 5 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have WiFi for a fee. Business amenities include a 24-hour business center and limo/town car service. Event space at this resort measures 40000 square feet (3716 square meters) and includes conference space. An outdoor pool, an indoor pool, and a children's pool are also featured at the family-friendly PGA National Resort and Spa. Parking is available for a fee. This 4-star Palm Beach Gardens resort is smoke free.

  • 354 guestrooms or units
  • 5 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 40000 sq ft of conference space
  • 3716 sq m of conference space
  • Built in 1981
  • Bar by the pool
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: West Palm Beach, FL (PBI-Palm Beach Intl.) (23.6 km / 14.7 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

PGA National Resort and Spa offers 354 accommodations with safes and complimentary newspapers. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Televisions come with pay movies. Refrigerators and coffee/tea makers are provided. This Palm Beach Gardens resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Private balcony or patio (furnished)
  • Sitting area
  • Pillowtop beds
  • Television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:30 AM.

Ironwood - Onsite steakhouse.

Palm Terrace - Onsite restaurant. Open daily.

Bar 91 - Onsite sports bar. Open daily.

Wave Bar and Grill - Onsite restaurant. Open daily.

IBAR - Onsite restaurant. Open daily.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 15 outdoor tennis courts. An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Hiking/biking trails on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Playground on site
  • Racquetball/squash on site
  • Fitness classes on site
  • Basketball on site
  • Bicycle rentals on site

Spa Services

Spa at PGA National has 20 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and a steam room.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 20
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150 per pet, per stay (maximum USD 225 per stay)
  • Maximum 2 per room (weight limit: 30 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 48 hours between bookings. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 31.64 per accommodation, per night

The resort fee includes:

  • Pool access
  • Health club access
  • Fitness center access
  • Fitness/yoga classes
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room coffee
  • Self parking
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 25 per person (approximately)
  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Fee for wireless Internet in public areas: USD 0.00 per stay (rates may vary)
  • Uncovered valet parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 150 per pet, per stay (maximum USD 225 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • National PGA
  • National Resort
  • PGA National Palm Beach Gardens
  • PGA National Resort
  • PGA National Resort Palm Beach Gardens
  • PGA Resort
  • Pga National Hotel Palm Beach Gardens
  • PGA National
  • PGA National Resort Spa
  • PGA National Resort Spa
  • Pga National Spa Palm Gardens
  • PGA National Resort and Spa Resort
  • PGA National Resort and Spa Palm Beach Gardens
  • PGA National Resort and Spa Resort Palm Beach Gardens

You should know

  • Pool access available from 8:00 AM to 4:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.