4.3 out of 5

"The hotel is beautifully decorated for the holidays. They have a lot of nice amenities and restaurants and lounges. The rooms leave a lot to be desire ... " More

By a verified traveler on Fri 09 Dec 2016

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Standard, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max
$388 per night

Room, Concierge Service

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom (Artisan)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Courtyard View Wheelchair Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard View - Hearing Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Theme Park or Pool View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Disney's Grand Californian Hotel and Spa ratings based on 88 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Disney's Grand Californian Hotel and Spa

Everyone (5)
3 out of 5

Overpriced

Majority of staff are amazing. Some not so good and need to rethink working in hospitality. Lobby appearance is wonderful. Room on other hand are old and so not worth the hefty price! Old rooms. Dark. Our bed was so old it had body indents on each side. If one person moved, the entire bed shook so much it woke the other up(felt like an earthquake-not exaggerating). Digital/analog tv, coffee/tea was like being at 2 star hotel. Not even any bottles of water in room and trust me you do not want to use the faucet water. We were told of pool renovations but we're not told that the floor right above where we were staying was also being renovated and could hear them doing construction in those rooms. I've spent far less elsewhere and received much better rooms and room amenities than this hotel offered. We requested garden view and got view of a rooftop. On a good note, great location.

Posted by on Mar 25, 2017

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2 out of 5

Why you should WATCH OUT if you stay at the Grand

Check in isn't till 3pm We were told we would get a TEXT message around the "3 o'clock hour " When we did not get a text I finally called the front desk at 6pm ! The front desk told me it was a "glitch" and they apologized . The hotel is nice , the room for almost 600$ was very average , the bathroom average , no mini bar not even one bottle of water on the house ? The TV viewing was extremely limited , and we both thought to ourselves really ?... no free Disney movies for the kids ? We ordered a cheese quesadilla and French fries for a grand total of 40$ !?!?! They say they have 24/7 room service but the 24/7 menu is terrible and limited . If your vegetarian get ready as you have NO CHOICES . So we spent 560$ to stay from 6pm till an 11am checkout ? rediculous ! The staff was the ONLY SAVING GRACE ! They comped a dinner and wrote us two fast passes .... but unfortunately it did not make up for the late check in , the overpriced so so room or the early check out . We will never be back it's overpriced and not that special .

Posted by , from F on Dec 15, 2016

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4 out of 5

Grand Californian

The hotel is beautifully decorated for the holidays. They have a lot of nice amenities and restaurants and lounges. The rooms leave a lot to be desired. They are not spotless but not dirty either, honestly the best western was equally clean. We paid for a downtown Disney view and we did have one if we leaned out over the roof of the business below us and looked left. Otherwise it was primarily a roof and vent view. The employees were nice but definitely didn't go out of the way to engage or make us feel welcome as they usually do in the 4 and 5 star resorts I've stayed in. I'd stay here again for the amenities and the closeness to the park but not based on star rating. It's convenient and that's what you pay for, but otherwise it's not necessarily worth the extra money.

Posted by , from AZ on Dec 9, 2016

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3 out of 5

Room were over priced.

Great location, friendly staff. But the rooms were out dated and over priced.

Posted by on Jul 29, 2015

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4 out of 5

NO value for the price

Pros: Nice lobby and friendly staff.
Cons: All rooms should have a microwave. And the cost is about four times over priced.
Way over priced. The hotel is grand but you can walk around and look at it for free w/o having to book a room. If you do decide to stay make sure you at least get one with a view, or don't bother. Paid $30 for a buffet brkfst at the Story Tellers Cafe. I could have had room service for half that. Wish I had bothered to research the prices before. It was nice being close to everything but a free shuttle from a nearby hotel would have been just as good. Also the drinks at the bar are also over priced by about double. A beer for $9, a lemonade for $5.

Posted by , from LA on May 4, 2015

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2 out of 5

Run Down Motel Rooms at a Luxury Price

We were so excited to stay at the Grand Californian, but we were very disappointed. I don't mind paying the extra premium for a Disney property because of the convenient location and usually themed rooms. However, the hotel rooms were small, run down and sorely in need of renovation. There was no Disney theming other than the shower curtain. The beds were falsely stated as being queen beds, but they were doubles. The pool didn't seem to be heated at all, which really disappointed the kids. It's too bad, and we won't be back. 

Posted by , from Camarillo, CA on Nov 7, 2013

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4 out of 5

A little too expensive.

Beautiful hotel and friendly staff. Rooms are nice, but nothing special and are way overpriced. Would stay here again, but in the off season.

Posted by , from California on Jul 11, 2013

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4 out of 5

It's all about the location.

The lobby and other common areas are stunning; typical Disney. After that, pretty ordinary. Nowhere near worth the cost, except for the one big thing: basically inside the park, and super easy access to all things Disney. And that is worth a lot. Peeves: the running loop of vintage Disney toons in the lobby is great. All the kids love it. Why not pipe it into the rooms? My daughter was soo disappointed with just the standard cable Disney options. And the bedtime story? What's up with the exact same one, over and over, the same night, and every night? We all know Disney can do better.

Posted by , from San Francisco, CA on Sep 3, 2012

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4 out of 5

Great pool

Pros: convenience
Cons: pricey
Perfect location. This all about convenience and that's what you pay for.

Posted by on Jun 28, 2012

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5 out of 5

Truly enchanted

Pros: Close restaurants, Free Internet, Quiet, spacious
The staff, the room, and the atmosphere and experience exceeded my expectations. We went for our 10 year anniversary and the entire experience was outstanding. We are looking forward to returning next year.

Posted by , from Colorado, USA on Jun 7, 2012

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About the Disney's Grand Californian Hotel and Spa

Location 1600 S Disneyland Dr, Anaheim, CA 92802

Property Features

Disney's Grand Californian Hotel and Spa offers its guests a full-service spa, 3 outdoor swimming pools, a sauna, and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. A children's pool, tour/ticket assistance, and barbecue grills are also featured at the luxury Disney's Grand Californian Hotel and Spa. A roundtrip airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 4.5-star Anaheim resort is smoke free.

  • 948 guestrooms or units
  • 6 levels
  • 2 bars or lounges
  • 18 conference rooms
  • Built in 2001
  • Dining venue
  • Bar by the pool
  • Coffee shop
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Orange County, CA (SNA-John Wayne) (22.8 km / 14.1 mi)
  • Train station: Anaheim Regional Transportation Intermodal Center (5.2 km / 3.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Disney's Grand Californian Hotel and Spa offers 948 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

  • Private balcony or patio
  • In-room dining (24 hours)
  • Television
  • Refrigerator
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Disney's Grand Californian Hotel and Spa has a restaurant on site.

24-hour room service is available.

Nearby Activities

With its exclusive entrance into Disney's California Adventure® Park, this hotel doesn't really need to offer additional recreation options—but it does, and in grand style. The full-service Mandara Spa includes a large fitness room, saunas, and steam rooms. The focus for families, however, is on the extensive outdoor pool area, which includes three themed swimming pools. The Fountain Pool is a quiet lap pool; the Mickey Mouse Pool is a children's pool shaped like the beloved mouse himself; and the Redwood Pool is a large pool complete with a twisting, 100-foot-long redwood slide.

There are also two spa tubs and an arcade. The resort is equipped with a hydraulic lift to assist guests with disabilities into the spa tubs and swimming pool.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby

Spa Services

  • Sauna in spa
  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility