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Staybridge Suites Omaha West, an IHG Hotel

3-star property
2720 Oak Drive, Omaha, NE 1-855-201-7819
4.3 out of 5
Very good!
See all 8 travelocity Reviews

"Not on a busy street. " More

By a verified traveler on Wed 18 Aug 2021

Points Of Interest

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Hotel Description

3-star hotel near Oak View Mall

In Omaha

A stay at this West Omaha hotel places you within 3 miles (5 km) of Oak View Mall and 6 miles (10 km) of SkateDaze. Westroads Mall is within 9 miles (15 km) and Fun-Plex is within 12 miles (20 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Free WiFi, kitchens

The 99 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, coffee/tea makers, and flat-screen TVs with cable channels.

Studio Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$117* Per night/room Oct 31 - Nov 1

Studio Suite, 1 Queen Bed, Accessible (Mobil Tub)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms (1 King, 2 Double Beds)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 1 Bedroom, Accessible (2 Qn, Comm, Roll Shwr)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom (1 Queen Bed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Staybridge Suites Omaha West, an IHG Hotel ratings based on 8 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Staybridge Suites Omaha West, an IHG Hotel

Everyone (4) Family (3)
5 out of 5
Not on a busy street.

Posted by on Aug 18, 2021

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Comment from Hotel Management

Aug 19, 2021 by Tiffani Lirette, GM

Anonymous, Thank you so much for your 5 out of 5 review! We do hope to have you back in Omaha again soon. Thanks!

4 out of 5
Location was great for our needs and staff was very helpful and friendly.

Posted by on Jun 7, 2021

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Comment from Hotel Management

Jun 7, 2021 by Tiffani Lirette, AGM

Anonymous, Thank you so much for your four star review! We are happy to hear that you enjoyed your stay with us and we hope to have you back in town again soon. Thanks!

3 out of 5
I have stayed at this hotel before and it was perfect for my family, having a separate bedroom and kitchen because—-kids. This weekend was literally a disaster from start to still going. Amenities were fine, but came to check in Friday night and the room we booked was not available, then the one they had still needed to be cleaned (8pm-I have a 2 and 4 year old) were were waiting in the busy lounge for an hour and a half to get a room. The front desk gentleman cleaned it because there was no other staff, he did the best he could. We got into our room at 9:45. The stay itself was fine, byo Clorox wipes for fitness center. Check out Monday morning at 8:30 and system is down. Wake up Tuesday morning to a $1450.00 charge on my credit card. Called and they can’t see why, they thought I had checked out so also charged me for Monday night. I am very disappointed in management here. Not sure if I will stay again based on the hassle, but room and amenities are fine....

Posted by on May 11, 2021

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Comment from Hotel Management

May 22, 2021 by Tiffani Lirette, AGM

Anonymous, Thank you so much for taking the time to share your experience with us. We are sorry to hear about the issues you had while checking in and we our working with our team to ensure that this does not happen in the future. We do hope to see you again soon. Thanks!

5 out of 5
The room was nice- loved the fridge, microwave and sink right in the room. It was clean- hotel was in a great location. Good breakfast and coffee. The pool and hot tub weren’t the greatest- but were acceptable and not what we stayed for

Posted by on Sep 30, 2019

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5 out of 5

Posted by on Sep 30, 2019

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2 out of 5
We found a sock on the floor (did they vacuum?) and water left in the coffee pot. There was no regular coffee packet to make coffee with (just decaf) and the basket of the unit was crusty with old coffee. The bathroom door latch didn't work. The staff was friendly (but no offer of a discount for the room problems. Check in with a Travelocity reservation was easy and quick. The suite-style room was adequate for a family holiday.

Posted by on Dec 31, 2018

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5 out of 5
Very nice location close to many restaurants and bars.

Posted by on Dec 30, 2018

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5 out of 5

Nice Stay

Pros: It was very fancy and well kept.
Location: The zoo, SAC, and wildlife safari.
They hotel was way nicer than we thought we were getting for the money. Great location in town.

Posted by on May 25, 2017

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Comment from Hotel Management

Jun 3, 2017 by Tiffani Lirette, Front Office Manager

Thank you so much for your review! We are so glad to hear that you enjoyed your stay with us. Hopefully you were able to enjoy Omaha while you were in town and we hope to see you again soon! Thnaks!

About the Staybridge Suites Omaha West, an IHG Hotel

Location 2720 Oak Drive, Omaha, NE 68130

Property Features

Staybridge Suites Omaha West, an IHG Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served, and guests can also enjoy a free manager's reception. A library, barbecue grills, and coffee/tea in a common area are also featured at the business-friendly Staybridge Suites Omaha West, an IHG Hotel. Free self parking is available. This 3-star Omaha hotel is smoke free.

  • 99 guestrooms or units
  • 4 levels
  • Built in 2016
  • Breakfast available (free)
  • Manager's reception (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Convenience store
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Kitchen
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Staybridge Suites Omaha West, an IHG Hotel offers 99 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens or kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • In-room kitchen
  • Separate bedroom
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)

Food & Drink

Guests are served free breakfast. The hotel hosts a free manager's reception on select days.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

  • Golfing on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD $15 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 6
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD $15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.