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Best Western St. Catharines Hotel & Conference Centre

Property class: 2.5
Family-friendly stay near Lake Ontario

Choose dates to view prices

Photo gallery for Best Western St. Catharines Hotel & Conference Centre

A modern living room with a fireplace, two armchairs, and built-in shelving with decorative items.
A modern lobby with a grey sofa, a wooden coffee table, and two ottomans.
A hotel room with two beds, a large window with curtains, and a flat-screen TV mounted on the wall.
An indoor swimming pool with clear water, surrounded by tiled flooring and metal railings.
A modern kitchen with dark cabinets, a granite countertop, and a dining area with a table and chairs.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly

Explore the area

View in a map
2 North Service Rd, St. Catharines, ON, L2N4G9
  • Place, Fairview Mall
    ‪5 min walk‬
  • Place, Salem Chapel British Methodist Episcopal Church
    ‪3 min drive‬
  • Place, Ontario Jaycee Gardens Park
    ‪3 min drive‬

Room options

Three Queen Room

  • Sleeps 6
  • 3 Queen Beds

Poolside Two Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Room with Sofabed

A hotel room with two beds, a sofa, a small table, and a lamp.

Two Queen Room with Sofabed

  • Sleeps 6
  • 1 Twin Sofa Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a large window with curtains, and a flat-screen TV mounted on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(26 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two bedside tables with lamps, a chair, and a window with curtains.

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(23 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a bedside table with a lamp, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, bedside tables with lamps, a chair, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(80 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

A hotel room with a large bed, bedside tables, a bench, a desk, and a chair.

Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

7.0 out of 10
Good
(4 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with two beds, a large window with curtains, and a flat-screen TV mounted on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.2 out of 10
Good
(16 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

A hotel room with two beds, a large window with curtains, and a flat-screen TV mounted on the wall.

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

8.0 out of 10
Very good
(29 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

St. Catharines

City center stay.Within 2 miles (3 km) of this St. Catharines hotel, you'll find Montebello Park and FirstOntario Performing Arts Centre. Meridian Centre and Lakeside Park Beach are also within 3 miles (5 km).

What's nearby

  • Fairview Mall - 5 min walk - 0.3 miles
  • Salem Chapel British Methodist Episcopal Church - 3 min drive - 1.4 miles
  • Ontario Jaycee Gardens Park - 3 min drive - 1.6 miles
  • FirstOntario Performing Arts Centre - 6 min drive - 2.0 miles
  • Brock University - 10 min drive - 7.1 miles

Getting around

  • St. Catharines Station - 10 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 72 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Wendy's - ‬7 min walk
  • ‪Tim Hortons - ‬12 min walk
  • ‪7-Eleven - ‬14 min walk
  • ‪Starbucks - ‬10 min walk

About this property

Best Western St. Catharines Hotel & Conference Centre

Family-friendly stay near Lake Ontario
Best Western St. Catharines Hotel & Conference Centre offers its guests a seasonal outdoor pool, an indoor pool, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. A fitness center, a terrace, and a vending machine are also featured at the family-friendly Best Western St. Catharines Hotel & Conference Centre. Free self parking is available.

This St. Catharines hotel is smoke free.

  • 1 building
  • 146 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western St. Catharines Hotel & Conference Centre offers 146 accommodations with safes and coffee/tea makers. Rooms open to balconies. 50-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This St. Catharines hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • Air hockey
  • Arcade/game room
  • Games
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open May 26 and close August 27.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Hotel St. Catharines
Best Western St. Catharines
Best Western St. Catharines Hotel
Best Western St. Catharines Hotel St. Catharines
St Catharines & Conference
Best Western St. Catharines Hotel & Conference Centre Hotel

Frequently asked questions

How close is Best Western St. Catharines Hotel & Conference Centre to the airport?

Best Western St. Catharines Hotel & Conference Centre is 19.2 mi (32-min drive) away from the Niagara Falls, NY (IAG-Niagara Falls Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western St. Catharines Hotel & Conference Centre?

As of Sep 30, 2026, prices found for a 1-night stay for 2 adults at Best Western St. Catharines Hotel & Conference Centre on Oct 11, 2026 start from $103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western St. Catharines Hotel & Conference Centre have an airport shuttle?

Airport shuttle services are not available at Best Western St. Catharines Hotel & Conference Centre.

How close is Best Western St. Catharines Hotel & Conference Centre to the beach?

This hotel is 2.1 mi (9-min drive) from Lakeside Park Beach.

Does Best Western St. Catharines Hotel & Conference Centre offer free breakfast?

Best Western St. Catharines Hotel & Conference Centre offers free full breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Best Western St. Catharines Hotel & Conference Centre?

No, there is no casino at this hotel, but Fallsview Casino (16-min drive) and Casino Niagara (16-min drive) are nearby.

What time is check-in at Best Western St. Catharines Hotel & Conference Centre?

Check-in start time: 4 PM; Check-in end time: 1 AM. A fee applies for early check-in.

Is there free parking at Best Western St. Catharines Hotel & Conference Centre?

This hotel offers free self parking.

Does Best Western St. Catharines Hotel & Conference Centre have a pool?

Best Western St. Catharines Hotel & Conference Centre features an indoor pool and a seasonal outdoor pool.

Does Best Western St. Catharines Hotel & Conference Centre have a restaurant?

Best Western St. Catharines Hotel & Conference Centre is home to WRIGLEYS SPORTS BAR, which features American cuisine.

Does Best Western St. Catharines Hotel & Conference Centre have a spa?

There are no spa services available at this hotel.

How close is Best Western St. Catharines Hotel & Conference Centre to downtown St. Catharines?

Best Western St. Catharines Hotel & Conference Centre is 1.3 mi away from St. Catharines.

Best Western St. Catharines Hotel & Conference Centre Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 412 out of 1001 reviews
Rating 8 - Good. 291 out of 1001 reviews
Rating 6 - Okay. 159 out of 1001 reviews
Rating 4 - Poor. 83 out of 1001 reviews
Rating 2 - Terrible. 56 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Decent hotel, very good breakfasts buffet, nice pool area, pleasant staff.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great pool area and the staff are so kind. I love best western
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities
Staff were so friendly, engaging to families, and made the stay worth it. Rooms are musty, beds are super comfy.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Nice amenities
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

The breakfast was excellent!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great stay
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Always a good stay at this hotel
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute arcade for the kids and EXCELLENT food at the restaurant! Wings were amazing!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food Nice staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very nice staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the night for my son and his friends to save commuter time for work. Staff was very helpful getting them checked in and out, they got great use of the amenities.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional. They went above and beyond.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff at check - in and out were very professional and friendly. While we did not use any of the onsite amenities - pool etc we enjoyed the included breakfast. If you are considering attending the Shaw in Niagara - on - the - Lake this hotel is within easy driving distance (20 mins) and well priced.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great and close to all the training we where there for. Super clean and lots of food options close by.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Excellent stay
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service
Friendly staff
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
Dated, could use a lift but the staff and amenities made up for it.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff, clean rooms.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction going on that made things a bit difficult to maneuver but room was nice, breakfast good.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Breakfast was great, and rooms big and clean!
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Breakfast was decent and free parking is nice. The lobby is great, and pool amenities. Staff are very nice. However, this hotel is outdated. The rooms, hallways smells. The washrooms and elevators are small and need to be maintained. Location is perfect but overall I think it’s over priced for the comfort and cleanliness it offers.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Good breakfast. Little run down in halls but room was clean. One EV parking spot.
Stayed 1 night in May 2026

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