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 Niagara Falls • 1 Room
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Holiday Inn Hotel & Suites St. Catharines Conference Center

3-star property
327 Ontario St, St. Catharines, ON 1-855-201-7819

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3.0 out of 5
See all 7 Travelocity Reviews

"A comfortable setting for being away from home. Good shopping and restaurants nearby. " More

By O2BFREE, from Ottawa, ON, Canada on Tue 19 Jun 2012

Points Of Interest

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Hotel Description

Family-friendly 3-star hotel with indoor pool

City center stay

Your stay at this York - Haig hotel places you within 2 miles (3 km) of FirstOntario Performing Arts Centre and Meridian Centre. Also, Lake Ontario is within 3 miles (5 km) and The Pen Centre is within 6 miles (10 km).

Family-friendly fun

This hotel features a restaurant, an indoor pool, and a bar/lounge. There's fun for all ages with a bowling alley and an arcade/game room, and barbecue grills are available on site. Enjoy the fitness center and perks like free self parking and free WiFi.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 181 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include room service, premium bedding, and coffee/tea makers.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$74* Per night/room Jan 7 - Jan 8

Suite, 1 King Bed, Non Smoking, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible, Kitchen (Wheelchair)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Holiday Inn Hotel & Suites St. Catharines Conference Center ratings based on 7 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Hotel & Suites St. Catharines Conference Center

Everyone (2)
5 out of 5

Posted by on Aug 7, 2019

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Comment from Hotel Management

Aug 8, 2019 by Dan J

Thank you for the five stars, it is great to hear that you enjoyed you stay.

1 out of 5

Poor management/services

Cons: Poor breakfast
Arrived at 3PM room was not ready. Waited for an hour and a half, was told room was ready. Got to the room just as house keeping started to clean it. Stayed with a group that gets together every year, management did everything they could to make us feel unwelcome. Have stayed at other Holiday Inn's without issue. Hopefully this is just this hotel's problem and not a new management style for Holiday Inn. Also, very poor internet if that matters to you.

Posted by , from Grand Rapids, MI, USA on Aug 17, 2012

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1 out of 5

Price was nice.....Hotel was NOT!

I booked this hotel due to the low price...what was not mentioned was that this hotel is under MAJOR construction right now! They are adding more floors to the top of the hotel. We were on the lowest level and out window looked out to construction equipment and debris. Our room was worn and the wall paper was torn in many places, the toilet ran the whole time and we saw ants in the room. Had issues getting the free breakfast coupon that was offered when I booked. Was told that I would have to come back everyday of our 4 day stay to get a new coupon. No one was every at the desk to help me. Decided to give up on the free breakfast coupons. Would have to wait for someone to notice me from the back office area. Was asked by the hotel staff if I was a psychic...which I found very strange.....later found out the weekend of our stay there was a Psychic Fair in the hotel ballroom. I would not recommend this hotel.

Posted by on Jul 28, 2010

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1 out of 5

Under construction

The hotel is under construction. The travel agency does not say anything about this. Dust everywhere, at 7 am the work starts and is a lot o noise. Rooms are outdated.

Posted by on Jul 6, 2010

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5 out of 5

front desk best

upon arrival - front desk staff were very helpful. We had a wedding to go to midafternoon and both these girls did everything they could to make sure we were looked after. GREAT SERVICE GIRLS! the rooms were standard bu thten I overheard about the renovations that will be taking place. We can't wait to be back.

Posted by on Jul 14, 2009

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4 out of 5

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 7, 2019 by cjsac

Thank you for the 4 star review. We hope to see you again soon

4 out of 5

A very pleasant stay.

Pros: Close restaurants, Quiet
Cons: Poor breakfast
A comfortable setting for being away from home. Good shopping and restaurants nearby.

Posted by , from Ottawa, ON, Canada on Jun 19, 2012

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About the Holiday Inn Hotel & Suites St. Catharines Conference Center

Location 327 Ontario St, St. Catharines, ON L2R5L3

Property Features

Holiday Inn Hotel & Suites St. Catharines Conference Center offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 20000 square feet (1800 square meters) and includes a conference center. A rooftop terrace, barbecue grills, and an arcade/game room are also featured at the family-friendly Holiday Inn Hotel & Suites St. Catharines Conference Center. Free self parking is available. This 3-star St. Catharines hotel is smoke free.

  • 1 building
  • 181 guestrooms or units
  • 9 levels
  • 20000 sq ft of conference space
  • 1800 sq m of conference space
  • Built in 1970
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Bowling alley on site
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Toronto, ON (YYZ-Pearson Intl.) (104.6 km / 65 mi)
  • Train station: St. Catharines Station (3.7 km / 2.3 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Hotel & Suites St. Catharines Conference Center offers 181 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This St. Catharines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

JJ Kapps Backyard BBQ and - This restaurant specializes in barbecue and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Timothys World Coffee - Onsite coffee shop.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Rafting nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Snow tubing nearby
  • Boat tours nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Bowling alley on site
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: CAD 35.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: CAD 150.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 5 and CAD 15 per person (approximately)
  • Pet fee: CAD 35.00 per accommodation, per night
  • Late check-out fee: CAD 69.00 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel St. Catharines
  • Holiday Inn St. Catharines

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.