See all properties

Best Western St. Catharines Hotel & Conference Centre

2.5 star property
Family-friendly stay with indoor pool in St. Catharines

Choose dates to view prices

Photo gallery for Best Western St. Catharines Hotel & Conference Centre

Lobby
In-room safe, desk, iron/ironing board, free cribs/infant beds
Free daily full breakfast
Lobby
Indoor pool, seasonal outdoor pool, sun loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi

Explore the area

View in a map
2 North Service Rd, St. Catharines, ON, L2N4G9
  • Place, Montebello Park
    ‪5 min drive‬
  • Place, Meridian Centre
    ‪6 min drive‬
  • Place, Brock University
    ‪10 min drive‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪21 min drive‬

Room options

Three Queen Room

  • Sleeps 6

Poolside Two Queen Room

  • Sleeps 4

Two Queen Room with Sofabed

  • Sleeps 6

Mobility Accessible King Room

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(17 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, free cribs/infant beds

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(19 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 391 sq ft
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(55 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

7.0 out of 10
Good
(4 reviews)
  • 391 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.0 out of 10
Good
(12 reviews)
  • 320 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

8.2 out of 10
Very good
(16 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Non-Smoking, Executive Room, Work Desk, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

1 King Bed, Non-Smoking, Sofabed, Kitchenette, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Work Desk, Wi-Fi

  • Sleeps 4

King Room

  • Sleeps 2

You may also like

Ad
2 bars/lounges

Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG

Haig
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, 1,002 reviews
$96 nightly
The price is $113
Feb 22 - Feb 23
Total with taxes and fees
Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG

About the neighborhood

St. Catharines

City center stay.Within 2 miles (3 km) of this St. Catharines hotel, you'll find Montebello Park and FirstOntario Performing Arts Centre. Meridian Centre and Port Dalhousie Pier Marina are also within 3 miles (5 km).

What's nearby

  • Montebello Park - 5 min drive - 5.8 miles
  • Meridian Centre - 6 min drive - 2.0 miles
  • Brock University - 10 min drive - 6.9 miles
  • Clifton Hill - 15 min drive - 15.0 miles
  • Fallsview Casino - 18 min drive - 15.2 miles

Getting around

  • St. Catharines Station - 7 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 72 min drive

Restaurants

  • ‪Wendy's - ‬7 min walk
  • ‪Tim Hortons - ‬12 min walk
  • ‪7-Eleven - ‬14 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Chuck’s Roadhouse - ‬3 min drive

About this property

Best Western St. Catharines Hotel & Conference Centre

Family-friendly stay with indoor pool in St. Catharines
Best Western St. Catharines Hotel & Conference Centre offers its guests a seasonal outdoor pool, an indoor pool, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. A fitness center, a terrace, and a vending machine are also featured at the family-friendly Best Western St. Catharines Hotel & Conference Centre. Free self parking is available.

This St. Catharines hotel is smoke free.

  • 1 building
  • 146 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western St. Catharines Hotel & Conference Centre offers 146 accommodations with safes and coffee/tea makers. Rooms open to balconies. 50-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This St. Catharines hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Similar properties

Lounge
Comfort Inn St. Catharines
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very Good, 202 reviews
$80 nightly
The price is $94
Feb 22 - Feb 23
Total with taxes and fees
Comfort Inn St. Catharines

Property amenities

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • Air hockey
  • Arcade/game room
  • Games
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.00 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: CAD 0.00 per stay (rates may vary)
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open May 26 and close August 27.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Hotel St. Catharines
Best Western St. Catharines
Best Western St. Catharines Hotel
Best Western St. Catharines Hotel St. Catharines
St Catharines & Conference
Best Western St. Catharines Hotel & Conference Centre Hotel

Frequently asked questions

How close is Best Western St. Catharines Hotel & Conference Centre to the airport?

Best Western St. Catharines Hotel & Conference Centre is 19.2 mi (32-min drive) away from the Niagara Falls, NY (IAG-Niagara Falls Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western St. Catharines Hotel & Conference Centre?

As of Jan 25, 2026, prices found for a 1-night stay for 2 adults at Best Western St. Catharines Hotel & Conference Centre on Jan 27, 2026 start from $84.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western St. Catharines Hotel & Conference Centre have an airport shuttle?

Airport shuttle services are not available at Best Western St. Catharines Hotel & Conference Centre.

Does Best Western St. Catharines Hotel & Conference Centre offer free breakfast?

Best Western St. Catharines Hotel & Conference Centre offers free full breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Best Western St. Catharines Hotel & Conference Centre?

No, there is no casino at this hotel, but Fallsview Casino (16-min drive) and Casino Niagara (16-min drive) are nearby.

What time is check-in at Best Western St. Catharines Hotel & Conference Centre?

Check-in start time: 4 PM; Check-in end time: 1 AM. A fee applies for early check-in.

Is there free parking at Best Western St. Catharines Hotel & Conference Centre?

This hotel offers free self parking.

Does Best Western St. Catharines Hotel & Conference Centre have a pool?

Best Western St. Catharines Hotel & Conference Centre features an indoor pool and a seasonal outdoor pool.

Does Best Western St. Catharines Hotel & Conference Centre have a restaurant?

Best Western St. Catharines Hotel & Conference Centre is home to WRIGLEYS SPORTS BAR, which features American cuisine.

Does Best Western St. Catharines Hotel & Conference Centre have a spa?

There are no spa services available at this hotel.

How close is Best Western St. Catharines Hotel & Conference Centre to downtown St. Catharines?

Best Western St. Catharines Hotel & Conference Centre is 1.3 mi away from St. Catharines.

Best Western St. Catharines Hotel & Conference Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 386 out of 1003 reviews
Rating 8 - Good. 299 out of 1003 reviews
Rating 6 - Okay. 164 out of 1003 reviews
Rating 4 - Poor. 94 out of 1003 reviews
Rating 2 - Terrible. 60 out of 1003 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

George

Traveled with partner
Liked: Staff & service
This hotel was okay for a one night stay if you’re not picky and just want the basics. It was in need of updating. They were remodeling the front entrance so maybe they will be in the process of working on that. The lobby area was appealing.
Stayed 1 night in Oct 2025

8/10 Good

Sarah

Stayed 1 night in Oct 2025

6/10 Okay

Brenda

Traveled with partner, Traveled with pets
Disliked: Property conditions & facilities
Pool area , change room i.e. showers needs desperate update moldy .Proper ventilation required ASAP. Had portable fan for towel attendant. And celing fans dirty did not circulate air .
Stayed 1 night in Oct 2025

8/10 Good

joshua

Stayed 3 nights in Oct 2025

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Needed a bigger blackout curtain, but other than that was FANTASTIC!!
Stayed 2 nights in Oct 2025

8/10 Good

Laura

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick night stay between cities. Nice clean quiet place. Have not eaten breakfast yet!
Stayed 1 night in Oct 2025

8/10 Good

Catherine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, beds comfortable, but of repairs needed in bathtub surround and tub didn’t drain well. The room itself was spacious and patio door opened into courtyard, very pleasant. All staff were professional, helpful and friendly. Front entrance was under construction but should be beautiful when done. We loved playing mini golf but it is need of repairs for sure. The courtyard was beautiful! Pool and hot tub were nice and gym equipment was great.
Stayed 2 nights in Oct 2025

6/10 Okay

Andrew, Waterford

Stayed 1 night in Oct 2025

2/10 Terrible

Josette

Traveled with family
Disliked: Amenities
Not happy at all. Some staff where very rude. We got a room was terrible condition in all measures. They changed it for us but the second room wasn’t that better but I accept because i wanted to get over it. It is a motel like not a hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the 'Welcome Gift'. It may have been just chips and water but it was appreciated. Appreciate the gesture.
Stayed 2 nights in Oct 2025

8/10 Good

monica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good. Would return for sure. Front door is under renovations and the door next to it was locked and said to ring doorbell and there was no doorbell so I had a moment where I was worried we wouldn't get in, as we were fairly late in the evening for check in and I thought they closed early. But found the other door around the building and it worked out. Rooms were nice, fairly clean. I did find ours very dark without enough lights. Overall very good, though, and would definitely stay again. Breakfast was awesome. My kids loved the arcade and pool.
Stayed 2 nights in Oct 2025

4/10 Poor

Rebecca

Disliked: Staff & service
Cleaning staff were inconsiderate and were yelling and swearing outside of our hotel room starting from 8AM - 9:30 AM, making it impossible to sleep. The sprinkler system was hanging off the room, the pillows were poor, and there was no fan in the washroom.
Stayed 2 nights in Oct 2025

4/10 Poor

Vladimir

Disliked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Meghan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, clean and comfortable. It’s currently under construction which we didn’t know but otherwise a good stay
Stayed 1 night in Oct 2025

10/10 Excellent

Tara

Stayed 1 night in Oct 2025

8/10 Good

Sandi, Ajax

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool area and mini golf area for the kids. Good breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Ferdous K.

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to highway and short drive to Niagara Falls And downtown.
Stayed 1 night in Oct 2025

6/10 Okay

Tami

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
I found the hotel in need of repair And some TLC. Our bathroom shower curtain had holes in it, there was painters tape in our bathroom left in the wall and the bathroom door was totally rotten at the bottom. A better coffee maker would have been nice. The hallways were in need of some major work and the layout which is confusing could use some directional signs to assist the guests in finding their way around.
Painters tape left over in our room
Stayed 3 nights in Oct 2025

8/10 Good

ian

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Heallthy brekkie,lots of juice,tea,coffee
Stayed 1 night in Oct 2025

10/10 Excellent

shirin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good but could have been better with different choices
Stayed 3 nights in Oct 2025

8/10 Good

Jeffrey

Needs a refresh (In progress?)

Room was ok but the rest of the hotel felt run down and in need of a refresh. Free breakfast had wrapped up by 9:30 even though reception said it was open until 10. I would not stay again until it gets upgraded.
Stayed 1 night in Oct 2025

10/10 Excellent

Cierra

Stayed 1 night in Oct 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Gina

Stayed 1 night in Oct 2025

6/10 Okay

Gina

Business traveler
Liked: Cleanliness, staff & service
Smoking near door entrance
Stayed 1 night in Oct 2025