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Phoenix Hotel

2.5 star property
Hotel near Barclays Center Brooklyn, connected to a rail/subway station in Brooklyn

Choose dates to view prices

Photo gallery for Phoenix Hotel

Exterior
Blackout drapes, free WiFi
Reception
Interior
Living room

Reviews

6.0 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
517 39th St, Brooklyn, NY, 11232
  • Place, Sunset Park
    ‪2 min walk‬
  • Place, Green-Wood Cemetery
    ‪3 min walk‬
  • Place, Industry City
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪30 min drive‬

Room options

View all photos for Double Room, 2 Double Beds, Non Smoking

Double Room, 2 Double Beds, Non Smoking | Blackout drapes, free WiFi

Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Single Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Superior Single Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Signature Single Room, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 3
  • 1 King Bed

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Interior

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Total with taxes and fees
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About the neighborhood

Brooklyn

In shopping district.You'll find Barclays Center Brooklyn and Brooklyn Cruise Terminal within 3 miles (5 km) of this Brooklyn hotel. Also, Sunset Park is within half a mile (1 km) and Prospect Park is within 3 miles (5 km).

What's nearby

  • Sunset Park - 2 min walk - 0.1 miles
  • Green-Wood Cemetery - 3 min walk - 0.2 miles
  • Industry City - 6 min walk - 0.4 miles
  • New York Harbor - 16 min walk - 0.9 miles
  • NYU Langone Hospital - Brooklyn - 2 min drive - 1.2 miles

Getting around

  • Brooklyn Flatbush Avenue Station - 5 min drive
  • 36 St. Station (4th Av.) - 7 min walk
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Don Pepe Tortas Y Jugos - ‬1 min walk
  • ‪Sunset Park Diner & Donuts - ‬1 min walk
  • ‪Judy's - ‬3 min walk
  • ‪Tacos El Bronco - ‬2 min walk

About this property

Phoenix Hotel

Hotel near Barclays Center Brooklyn, connected to a rail/subway station in Brooklyn
Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 1000 square feet (93 square meters) and includes conference space. Phoenix Hotel also features tour/ticket assistance, a garden, and an ATM.

This Brooklyn hotel is smoke free.

  • 45 guestrooms or units
  • 1000 sq ft of conference space
  • 93 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
Phoenix Hotel offers 45 air-conditioned accommodations with blackout drapes/curtains. This Brooklyn hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

More

  • Air conditioning
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash.

Property is also known as

PHOENIX HOTEL Hotel
PHOENIX HOTEL Brooklyn
PHOENIX HOTEL Hotel Brooklyn

Frequently asked questions

How close is Phoenix Hotel to the airport?

Phoenix Hotel is 20.4 mi (43-min drive) away from the Newark Liberty Intl. Airport (EWR) airport, the closest popular airport to the property.

Does Phoenix Hotel have an airport shuttle?

Airport shuttle services are not available at Phoenix Hotel.

How close is Phoenix Hotel to the beach?

This hotel is 9.7 mi (35-min drive) from Coney Island Beach.

Does Phoenix Hotel offer free breakfast?

Phoenix Hotel does not offer free breakfast.

Is there a casino at Phoenix Hotel?

No, there is no casino at this hotel, but Resorts World Casino (20-min drive) is nearby.

What time is check-in at Phoenix Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Phoenix Hotel?

Free parking is not available at this hotel.

Does Phoenix Hotel have a pool?

Phoenix Hotel does not have a pool.

Does Phoenix Hotel have a spa?

There are no spa services available at this hotel.

How close is Phoenix Hotel to downtown Brooklyn?

Phoenix Hotel is 3.6 mi away from Brooklyn.

Phoenix Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 82 out of 279 reviews
Rating 8 - Good. 39 out of 279 reviews
Rating 6 - Okay. 36 out of 279 reviews
Rating 4 - Poor. 40 out of 279 reviews
Rating 2 - Terrible. 82 out of 279 reviews

6.0/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

gary

Business traveler
Liked: Staff & service
Spring for the city view room
Stayed 1 night in Oct 2025

6/10 Okay

Fernando

Liked: Property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

almando junior

Stayed 3 nights in Oct 2025

10/10 Excellent

Mariya, new york

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t know what’s up w the reviews or maybe I just got a nice room but it’s for sure clean and not listed but city view rooms have a bathtub. And yes you get view of city from downtown bk to downs town of city and there is a warehouse like city building in front of you so you have no obstruction views and no one looking into your room from other buildings. Bedroom portion is tight it’s for sure just for sleeping but there is a decent sized hallway that’s separated out enough from that and also there is a desk if you need w plugs including 3 prong ones for w shipment /computer etc and you’d have city view behind u if you’re doing video calls form that desk. USB c ports next to the bed and not by your face which is nice. Lg smart rv w all internet streaming apps. Hotel is very nice maybe it’s good it has bad reviews so that there are available rooms. It’s def ok to good for 2-3 night stay. Def ok for people from outside ny also Air conditioner is in celsius oil
Stayed 1 night in Sep 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

KaSandra

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Jessica

Liked: Staff & service
Disliked: Property conditions & facilities

middle of renovations?

the desk to the point that I interacted with them were pleasant. Housekeeping was very nice. Hotel might be in the process of renovations? The faucet in the sink wasn't quite attached and was a challenge to use. The tub, while clean had seen better days and was heavily chipped. Windows a little thin and could head a lot of outside noise on a pretty quiet block. But with that being said street parking was easy to find (just a block back) pretty good neighborhood and a short walk to the metro.
Stayed 1 night in Sep 2025

10/10 Excellent

Cita

Liked: Cleanliness, amenities
Clean room
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 8 nights in Sep 2025

4/10 Poor

Fernando

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smell bad
Stayed 5 nights in Sep 2025

6/10 Okay

Euclyn

Liked: Staff & service
Stayed 3 nights in Jun 2025

2/10 Terrible

Denis

Stayed 1 night in Sep 2025

4/10 Poor

Duy

Traveled with family
Liked: Staff & service
stayed 2 nights, elevator not working, had to climb stairs to 4th floor!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Lorina

Liked: Cleanliness, staff & service, amenities
everything
Stayed 1 night in Aug 2025

10/10 Excellent

Damien

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please move refrigerator and place some where else in room
Stayed 3 nights in Aug 2025

2/10 Terrible

Jacob

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Arsalan

Stayed 6 nights in Aug 2025

2/10 Terrible

Bobby

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an awful experience! I had to be in NYC for work and I did not sleep a wink in this hotel. Literally people partying all night and the front desk staff were rude. It takes a lot for me to give a poor review but this place is a nightmare. I think I deserve a refund to be honest.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kent

Stayed 1 night in May 2025

6/10 Okay

shayla

Traveled with family and small children
Liked: Cleanliness
Parking is first come first serve, we lucked out! Very low key hotel, not always a staff at front desk. Did the job for the night. The pull out beds are twin size which threw us off. Only one elevator for the facility. But the subway was a short walk away.
Stayed 1 night in Jul 2025

4/10 Poor

Shukhratjon

Stayed 1 night in Aug 2025

10/10 Excellent

Lorina

Liked: Cleanliness, staff & service, property conditions & facilities
live this place
Stayed 1 night in Aug 2025

10/10 Excellent

Lorina

i love this place
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were a lot of restaurants not far and ubers were available and thez had internet but the beds were just right
Stayed 2 nights in Jul 2025

6/10 Okay

Dianne

Disliked: Room comfort
Stayed 3 nights in Jul 2025