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4.0 out of 5

"Everything's truly great EXCEPT the lobby area could use a free coffee bar/table for folks staying at the hotel. " More

By a verified traveler on Fri 18 Oct 2019

Hotel Description

4-star hotel near Brooklyn Academy of Music

Central Brooklyn getaway

Your stay at this Boerum Hill hotel places you within 2 miles (3 km) of Brooklyn Academy of Music and Brooklyn Heights Promenade. Barclays Center Brooklyn and Brooklyn Bridge Park/DUMBO Terminal are also within 2 miles (3 km).

Renovated in 2016

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Self parking, a snack bar/deli, and a grocery/convenience store are also offered.

MP3 docks, WiFi

The 196 guestrooms feature comforts like premium bedding and down comforters, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include MP3 docks, WiFi, and LCD TVs.

Deluxe Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Brooklyn New York ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Brooklyn New York

Everyone (1) Family (4)
5 out of 5
Everything's truly great EXCEPT the lobby area could use a free coffee bar/table for folks staying at the hotel.

Posted by on Oct 18, 2019

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Comment from Hotel Management

Oct 19, 2019 by General Manager

Thank you for choosing the Hilton Brooklyn New York, and we appreciate your terrific rating. It is delightful to know you were pleased with most aspects of our hotel and you had an amazing stay with us. We value your suggestions about the coffee bar. Thank you once more for being our guest, and we look forward to seeing you again soon. Paul Schwartz, Hilton Brooklyn, General Manager

5 out of 5
Staff - very helpful, professional, excellent interpersonal skills Property- well located and attractive

Posted by , from Bronxville, New York on May 14, 2019

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Comment from Hotel Management

May 15, 2019 by Paul Schwartz Hilton Brooklyn General Manager

Adriana, thank you for reviewing your stay at the Hilton Brooklyn New York. We are delighted to know how much you enjoyed our convenient location and the excellent service provided by our staff. Your satisfaction is critical to us as we continuously strive to make your experience a great one. We are pleased you loved our hotel, and we look forward to welcoming you soon for another enjoyable stay. Paul Schwartz Hilton Brooklyn General Manager

5 out of 5
Everything was in mint condition. The staff was friendly, helpful and professional. The doorman described amenities in the vicinity and he quickly called taxis. The food was tasty and well prepared. They are honest and helpful. I left a pair of shoes when I checked out and I was able to call and get them back two days later when I returned to Brooklyn.

Posted by on Mar 7, 2019

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Comment from Hotel Management

Mar 8, 2019 by General Manager

Thank you for reviewing your stay at the Hilton Brooklyn New York. Your satisfaction is very important to us as we constantly strive to make your experience a great one. We are pleased you loved our new hotel and hope to welcome you soon for another enjoyable stay. Paul Schwartz, Hilton Brooklyn, General Manager

1 out of 5

Hot water

Only stay one night but it don't take that long to fix a gas/hit water problem. That was something hotel could've of metion before checking in. NOT VERY HAPPY WILL NEVER BOOK THIS HOTEL AGAIN

Posted by on Mar 2, 2018

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Comment from Hotel Management

Mar 4, 2018 by General Manager

Thank you for taking the time to provide us with your feedback. We are sorry for the unexpected hot water outage during your stay and would like to offer our apologies for the inconvenience this caused. Our maintenance team worked diligently to get the hot water restored as soon as possible. We hope you will visit us again and give us an opportunity to restore your faith in us and provide you with the hospitality you should always expect from our team. Paul Schwartz General Manager

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1740 square feet (162 square meters) and includes conference space. A fitness center, a library, and multilingual staff are also featured at the business-friendly Hilton Brooklyn New York. Parking is available for a fee. A complete renovation of Hilton Brooklyn New York was completed in 2016. This 4-star Brooklyn hotel is smoke free.

  • 1 building
  • 196 guestrooms or units
  • 6 levels
  • 1740 sq ft of conference space
  • 162 sq m of conference space
  • Built in 2016
  • Dining venue
  • Bar or lounge
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: LaGuardia Airport (LGA) (17.5 km / 10.9 mi)
  • Train station: Brooklyn Flatbush Avenue Station (1.1 km / 0.7 mi)
  • Metro station: Hoyt - Schermerhorn Sts. Station (0.2 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Brooklyn New York offers 196 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Beds feature down comforters and premium bedding. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast from 6:30 AM to 9:30 AM.

Black Walnut - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25.00 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 25 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per stay (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per stay (rates may vary)
  • Self parking fee: USD 30 per day
  • Valet parking fee: USD 55 per day
  • Late check-out fee: USD 75.00 (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Brooklyn New York Hotel
  • Hilton Brooklyn New York Hotel
  • Hilton Brooklyn New York Brooklyn
  • Hilton Brooklyn New York Hotel Brooklyn

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.