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Hilton Garden Inn New York / Staten Island

3-star property
1100 South Ave, Staten Island, NY 1-855-201-7819
4.2 out of 5
Very good!
See all 14 travelocity Reviews

"Was easy finding it, checking in and in a nice area " More

By a verified traveler on Sun 16 Jan 2022

Points Of Interest

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Hotel Description

3-star hotel near Staten Island Mall, connected to the convention center

Bloomfield stay

Your stay at this Bloomfield hotel places you within 6 miles (10 km) of Staten Island Mall and Staten Island Zoo. Snug Harbor Cultural Center and Botanical Garden is within 6 miles (10 km) and Fort Wadsworth is within 9 miles (15 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 16 conference rooms, as well as the business center and free WiFi in public areas. Free self parking, a garden, and a snack bar/deli are also offered.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 198 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include coffee/tea makers, hair dryers, and laptop-compatible safes.

Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$130* Per night/room Jun 8 - Jun 9

Room, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 2 Queen Beds (Drinks & Snacks)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hilton Garden Inn New York / Staten Island ratings based on 14 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn New York / Staten Island

Everyone (10) Couples (1) Family (2)
5 out of 5
Was easy finding it, checking in and in a nice area

Posted by , from SYRACUSE on Jan 16, 2022

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5 out of 5

Posted by on Aug 28, 2021

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5 out of 5
Open and clean with plenty of parking.

Posted by on Jun 14, 2021

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3 out of 5
We where very disappointed not being able to have breakfast at this hotel, and not providing a coffee station or k-cups to us at rooms ovipositor coffee maker. Otherwise Room was fine and the view was a blank wall etc. for the price for two nights!

Posted by on May 16, 2021

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2 out of 5

Posted by on Apr 22, 2021

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Comment from Hotel Management

May 15, 2021 by Kim

Thank you for the review. We are sorry to hear that you did not enjoy your stay with us. We hope when you need to stay in Staten Island again, that you provide us a chance to make up for this stay.

5 out of 5
My experience was great, friendly ppl and clean room.

Posted by , from Newyork on Mar 2, 2020

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Comment from Hotel Management

Mar 21, 2020 by Kim

Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter.

5 out of 5
good choice. small annoyances: painted hall created strong orders. the pillows so flat you needed two. over all, very clean no bugs...

Posted by on Feb 2, 2020

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Comment from Hotel Management

Feb 7, 2020 by Hilton Garden Inn (Staten Island)

Greetings: we're happy your stay was pleasant overall, but will note your comments to our Hilton Team.

5 out of 5
Staff was so friendly and helpful - i would recommend this hotel

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 24, 2019 by Hilton Garden Inn (Staten Island)

This is music to our ears! We're so happy to hear that your stay was a happy one, and we hope to see you again soon!

5 out of 5
The front desk were very friendly and nice. The room was very clean and comfortable

Posted by on Apr 1, 2019

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Comment from Hotel Management

Apr 3, 2019 by Hilton Garden Inn (Staten Island)

Comments like yours are music to our ears! Thank you for staying with us. We eagerly await your next visit!

2 out of 5

Room not a Hilton Normal Room

Pros: The decor throughout the hotel was beautiful.
Cons: Increase size of TV, Clean Room and reorganize to match the hotel standards.
Location: Staten Island was just a stopping point to get to New York City.
Was very disappointed in two things. 1.) Room Condition 2.) Breakfast I have stayed in many Hilton hotels and this was the worst room I have ever stayed. Hilton has always had a good reputation but this time they missed the mark. The room was not cleaned properly. There was hair in the shower and dirt on the floor. The picture in the bathroom was wilted and looked bad. The TV was a joke as it was so far away from the bed that it was very very hard to see. The room was not well organized like other rooms I have stayed. The paint was not well maintained on the door jams. The Breakfast was not worth the 14.95 charged. There was nothing special about this breakfast except for the presentation. Overpriced food for nothing special.

Posted by on Mar 21, 2018

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Comment from Hotel Management

Apr 4, 2018 by Hilton Garden Inn Staten Island

Greetings Mike. We thank you for sharing your feedback with us. We take our guests' feedback very seriously, and want to stress that your experience is not indicative of the heightened hospitality we strive to provide. We'd like to further address your concerns: please provide us with your contact information and one of our Guest Service Agents will be in touch.

About the Hilton Garden Inn New York / Staten Island

Location 1100 South Ave, Staten Island, NY 10314

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn New York / Staten Island. Self parking is free. This 3-star Staten Island hotel is smoke free.

  • 1 building
  • 198 guestrooms or units
  • 6 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 2001
  • Deli
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Bayonne 8 Street Station (7.5 km / 4.7 mi)
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn New York / Staten Island offers 198 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers. This Staten Island hotel provides complimentary wired and wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay movies. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Lorenzo's Restaurant, Bar - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Cribs (infant beds) are available for USD 10.00 per day.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts major credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.00 per day
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.