Heart of New Braunfels
You'll find Comal River and Schlitterbahn New Braunfels Waterpark within 3 miles (5 km) of this New Braunfels hotel. New Braunfels Conservation Society and Museum Of Texas Handmade Furniture are also within 2 miles (3 km).
Free perks
This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.
May 14, 2023 by Manager
Hello Tom,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our location. We hope you'll return to see how we continue to improve our service and hospitality.
Mar 26, 2023 by Manager
Hello Dallas,Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our room and comments about our property. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.
Nov 14, 2022 by Manager
Hello EMMYLOU,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our room. We hope to see you again to provide you with an exceptional level of service and hospitality.
Jul 27, 2022 by Manager
Hello SUSAN, I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.
Apr 16, 2022 by Manager
Hello Tom, Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
Mar 20, 2022 by Vpatel
I apologize for the inconvenience you had during your stay with us. Rest assured the issues you have brought to our attention are addressed with staff and we will take this opportunity to improve our quality and service so that we can better serve you in the future.
Apr 16, 2022 by Manager
Hello Paola, We appreciate your rating of our hotel and the feedback you have shared pertaining to our hotel. Please do consider us again on your next visit to the area.
Apr 16, 2022 by Manager
Hello JENNY, From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!
Oct 26, 2021 by Eric Gonzales
On behalf of our entire staff at Country Inn & Suites by Radisson, New Braunfels, TX - BFTX we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
Country Inn & Suites by Radisson, New Braunfels, TX offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. A library, a terrace, and multilingual staff are also featured at the business-friendly Country Inn & Suites by Radisson, New Braunfels, TX. Self parking is free. This New Braunfels hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet , High-speed internet access
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed
Free self parking
Country Inn & Suites by Radisson, New Braunfels, TX offers 74 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. This New Braunfels hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests under 16 years old are not allowed in the swimming pool.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.