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4.2 out of 5

"Great except for COVID based limitations. The staff was great. " More

By a verified traveler on Thu 10 Sep 2020

Hotel Description

Hotel near Gruene Hall in New Braunfels

Heart of New Braunfels

You'll find Gruene Hall and Schlitterbahn New Braunfels Waterpark and Resort within 3 miles (5 km) of this New Braunfels hotel. New Braunfels Conservation Society and Museum Of Texas Handmade Furniture are also within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and microwaves, the 74 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Coffee/tea makers, hair dryers, and phones are also available. Housekeeping is available once per stay.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$68* Per night/room Nov 29 - Nov 30

Room, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Rollin Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Rollin Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Country Inn & Suites by Radisson, New Braunfels, TX ratings based on 49 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, New Braunfels, TX

Everyone (30) Couples (8) Family (12)
2 out of 5
Front desk person was very good the room however was very disappointing rugs were very dirty this breakfast was awful coffee was cold no hot water for hot tea and no juice I didn’t know there was no housekeeping because of COVID. I had to go down to the lobby for clean towels. I don’t believe I will stay here again

Posted by , from New braunfels tx on Oct 4, 2020

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Comment from Hotel Management

Oct 7, 2020 by Vpatel

Dear Michelesmitj; I would like to apologize for you inconvenine and less satisfactory experience during your stay with us. Rest assured the issues you have brought to our attention are being addressed with the staff and that we will not disappiont you on your next visit.

5 out of 5
Great except for COVID based limitations. The staff was great.

Posted by on Sep 10, 2020

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Comment from Hotel Management

Sep 10, 2020 by Eric Gonzales

Anonymous,Thank you for your feedback.come back and see us next time you are and the area.let make your next stay a 5 out of 5 as well.have a great day!!!

4 out of 5

Posted by on Aug 31, 2020

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Comment from Hotel Management

Sep 7, 2020 by Eric Gonzales

Anonymous,Thank you for staying here at the Country Inn and Suites in New Braunfels Texas.Come back and see us next time you are in the area.

4 out of 5
The staff is excellent good communication very clean very extra enjoyed it twice already will be visiting again every time we come to New Braunfels thanks again guys

Posted by on Aug 10, 2020

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1 out of 5

Posted by on Jul 27, 2020

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Comment from Hotel Management

Jul 28, 2020 by Vpatel

Dear Guest; We are sorry to hear that you were not satisfied with your stay. Hope to hear form you on the details so that we can make it right on your next trip.

4 out of 5

Posted by on Jun 25, 2020

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4 out of 5

Posted by on Jun 25, 2020

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5 out of 5
Large clean rooms. Friendly front desk good parking

Posted by , from Burleson, Tx on Jun 21, 2020

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4 out of 5

Posted by on Feb 17, 2020

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5 out of 5
There are not to much sound barriers to block all the noise from the freeway

Posted by on Feb 12, 2020

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About the Country Inn & Suites by Radisson, New Braunfels, TX

Location 1483 I-35 North, New Braunfels, TX 78130

Renovations + Closures

The following facilities or services will be unavailable from May 28 2020 to December 31 2020 (dates subject to change):

  • Breakfast
  • Dining venue(s)

Property Features

Country Inn & Suites by Radisson, New Braunfels, TX offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. A library, a terrace, and multilingual staff are also featured at the business-friendly Country Inn & Suites by Radisson, New Braunfels, TX. Self parking is free. This New Braunfels hotel is smoke free.

  • 74 guestrooms or units
  • 4 levels
  • 70 sq ft of conference space
  • Built in 2017
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: San Antonio Intl. Airport (SAT) (46 km / 28.6 mi)
  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, New Braunfels, TX offers 74 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. This New Braunfels hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided once per stay.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (once per stay)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Guests under 16 years old are not allowed in the swimming pool.

  • Golfing on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of Safety Protocol (Radisson) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Inn Radisson New Braunfels TX
  • Country Radisson New Braunfels TX
  • Radisson New Braunfels TX
  • Country Inn & Suites by Radisson, New Braunfels, TX Hotel

You should know

  • Pool access available from 6 AM to midnight.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.