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Country Inn & Suites by Radisson, New Braunfels, TX

2.5-star property
1483 I-35 North, New Braunfels, TX 1-855-201-7819
4.1 out of 5
Very good!
See all 56 travelocity Reviews

"Beautiful And comfortable room! Great size shower and comfy bed. Breakfast was a little lacking, just biscuits and gravy and some pastries. For free, ... " More

By a verified traveler on Mon 26 Jul 2021

Points Of Interest

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Hotel Description

Hotel near Guadalupe River in New Braunfels

Heart of New Braunfels

You'll find Guadalupe River and Gruene Hall within 3 miles (5 km) of this New Braunfels hotel. New Braunfels Conservation Society and Museum Of Texas Handmade Furniture are also within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and microwaves, the 74 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Coffee/tea makers, hair dryers, and phones are also available. Housekeeping is available once per stay.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$89* Per night/room Dec 6 - Dec 7

Room, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Rollin Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Rollin Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Country Inn & Suites by Radisson, New Braunfels, TX ratings based on 56 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, New Braunfels, TX

Everyone (29) Couples (10) Family (18)
2 out of 5
We have stayed at Country Inn and Suites before and found them very nice. This one had very limited hot water and water pressure on Saturday morning at 8 am. The breakfast was pretty limited and was not nutritional.

Posted by on Oct 24, 2021

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Comment from Hotel Management

Oct 26, 2021 by Eric Gonzales

On behalf of our entire staff at Country Inn & Suites by Radisson, New Braunfels, TX - BFTX we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

2 out of 5
Entered the lobby and the TV was too loud. The manager was eating at the front desk and seemed annoyed we interrupted his meal. He checked us in and gave us card keys for our room. We went up to the room only to find it was still occupied! Scary! My wife shrieked and pulled the door shut. We went back to the lobby and once again interrupted the manager's meal, and told him our experience. Instead of apologizing for the mistake he says "give me the cards and I'll get you another room." We were not comfortable with the hotel at this point and I explained that to him, that at least 2 things had to happen to create that situation: 1) the checkout procedure failed; and 2) no one cleaned that room prior to us or else they would have discovered that the room was still occupied. We asked how do we know the next room we're given was even cleaned, and how do we know someone else wouldn't be given a key to our room? His only response was to say if you engage the deadbolt no one can come in. True, but how safe would our luggage be once we left the room. We decided to cancel the room and seek other accommodations (Hilton Garden Inn next door, excellent), based on the experience with the room and especially the manager on duty. He refused to allow us to talk to the off-duty general manager and said he couldn't issue a refund because we booked on Travelocity. We contacted Travelocity which reached out to the hotel but the GM wouldn't respond so they were unable to issue a refund.

Posted by , from WICHITA FALLS on Sep 29, 2021

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Comment from Hotel Management

Oct 1, 2021 by vpatel

Dear Guest; I apologize for your experience you had during you stay with us. Rest assured, the issues you have brought to our attention are being addressed with the staff. We will take this opportunity to improve our quality so that we can serve you better in the future.

4 out of 5
Clean

Posted by on Aug 29, 2021

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Comment from Hotel Management

Sep 16, 2021 by Eric Gonzales

Thank you for your valued feedback. We are glad that you enjoyed your stay with us. We hope to see you soon.

4 out of 5
Beautiful And comfortable room! Great size shower and comfy bed. Breakfast was a little lacking, just biscuits and gravy and some pastries. For free, I can’t really complain though. Convenient location and pretty much everything we needed for our stay.

Posted by on Jul 26, 2021

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Comment from Hotel Management

Jul 28, 2021 by vpatle

Thank you for your valued feedback. We are glad that you enjoyed you stay. Hope to see you soon on your next stay

5 out of 5
Very clean motel! Friendly staff

Posted by on Jul 26, 2021

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Comment from Hotel Management

Jul 28, 2021 by vpatel

Thank you for your valued feedback. We are glad that you enjoyed you stay. Hope to see you soon on your next stay

4 out of 5
I thought the front desk guy was great and friendly but was so disappointed that at 9pm he was having to wash and dry sheets so our pull out bed wasn’t ready for 45 minutes. Too much money to not have room ready even though it wasn’t his fault.

Posted by on Jun 19, 2021

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Comment from Hotel Management

Jul 12, 2021 by Vpatel

Thank you for your valued feedback. We are glad that you enjoyed your stay and hope to see you soon.

4 out of 5

Posted by on Jun 16, 2021

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Comment from Hotel Management

Jul 3, 2021 by vpatel

Thank you for your valued feedback. We are glad you enjoyed your stay with us. Hope to see you soon.

4 out of 5

Posted by on Jun 8, 2021

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Comment from Hotel Management

Jul 3, 2021 by vpatel

Thank you for your valued feedback. We are glad you enjoyed your stay with us. Hope to see you soon.

5 out of 5

Posted by on May 17, 2021

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Comment from Hotel Management

Jun 3, 2021 by vpatel

We are glad that you enjoyed your stay with us. We hope to see you on your next visit to New Braunfels.

5 out of 5

Posted by on May 4, 2021

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Comment from Hotel Management

May 17, 2021 by vpatle

We thank you for your valued feedback. We are glad that you enjoyed your stay with us. Hope to see you soon.

About the Country Inn & Suites by Radisson, New Braunfels, TX

Location 1483 I-35 North, New Braunfels, TX 78130

Property Features

Country Inn & Suites by Radisson, New Braunfels, TX offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. A library, a terrace, and multilingual staff are also featured at the business-friendly Country Inn & Suites by Radisson, New Braunfels, TX. Self parking is free. This New Braunfels hotel is smoke free.

  • 74 guestrooms or units
  • 4 levels
  • 70 sq ft of conference space
  • Built in 2017
  • Continental breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, New Braunfels, TX offers 74 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. This New Braunfels hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Guests under 16 years old are not allowed in the swimming pool.

  • Golfing on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Inn Radisson New Braunfels TX
  • Country Radisson New Braunfels TX
  • Radisson New Braunfels TX
  • Country Inn & Suites by Radisson, New Braunfels, TX Hotel

You should know

  • Pool access available from 6 AM to midnight.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.