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"The property was terrible, dirty, no a/c. Told that the best they could do was give us a box fan to accomodate the lack of air conditioning. Had mul ... " More

By a verified traveler on Mon 02 Aug 2021

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Hotel Description

Hotel near Gruene Hall in New Braunfels

In New Braunfels

You'll be within half a mile (1 km) of New Braunfels Town Center at Creekside and 2 miles (3 km) of Resolute Health Hospital with a stay here. Gruene Hall and Guadalupe River are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like on-the-go breakfast and free self parking.

Free WiFi, microwaves

Featuring conveniences like microwaves and coffee/tea makers, the 72 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Free weekday newspapers, free local calls, and hair dryers are also available.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$80* Per night/room Nov 21 - Nov 22

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Smoking (Mobility/Hearing, tub w/grab bars)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Smoking (Mobility/Hearing, tub w/grab bars)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Wingate by Wyndham New Braunfels ratings based on 24 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Wingate by Wyndham New Braunfels

Everyone (16) Family (5)
3 out of 5
The property was terrible, dirty, no a/c. Told that the best they could do was give us a box fan to accomodate the lack of air conditioning. Had multiple friends staying in other rooms with the same problem. Was told that this is an ongoing problem at this property yet they still reserve these rooms at a premium rate and refuse to give you a refund. Please do not book at this hotel. Do not waste your money. You will be miserable.

Posted by on Aug 2, 2021

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Comment from Hotel Management

Aug 7, 2021 by Chris C

Thanks for staying with us. We appreciate your feedback, all of our Air Conditioning units are functioning and maintenance checked the unit in your room.

4 out of 5

Posted by on Jul 27, 2021

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1 out of 5

Posted by on Jun 5, 2021

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Comment from Hotel Management

Jul 21, 2021 by Chris

Thank you for your feedback. We will be addressing your concerns. Please contact the hotel manager with any further questions or concerns about your stay.

5 out of 5
Everything was fine. Price was fair. Location was convenient.

Posted by , from La on Nov 26, 2020

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Comment from Hotel Management

Dec 1, 2020 by Chris

Thanks for staying with us. We appreciate your feedback!

3 out of 5
Good Location across from everything. Hot AC not working. Pool closed, terrible breakfast options. I booked because other Wingates great breakfasts.

Posted by on Jun 2, 2020

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5 out of 5

Posted by on Jun 2, 2020

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Comment from Hotel Management

Jun 6, 2020 by Tiffany C

Thanks for staying with us. We appreciate your feedback!

3 out of 5
We liked the location. The bathroom was moldy, loose tiles, one showerhead had 3 working holes. Strained furniture and overall unsatisfactory in the cleanliness category.

Posted by , from Texas on Feb 16, 2020

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Comment from Hotel Management

Feb 29, 2020 by Tiffany C

Thank you for your feedback. We will be addressing your concerns.

4 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 17, 2020 by Tiffany C

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Indoor pool and jacuzzi was a plus. But the outer doors have functioning problems. The main entrance worked without hassle. Side doors not so good.

Posted by on Jan 2, 2020

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Comment from Hotel Management

Jan 29, 2020 by Tiffany C

Thanks for staying with us. We appreciate your feedback!

1 out of 5

Posted by on Dec 30, 2019

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About the Wingate by Wyndham New Braunfels

Location 245 Fm 306, New Braunfels, TX 78130

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Wingate by Wyndham New Braunfels offers its guests an indoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 625 square feet (58 square meters). The business-friendly Wingate by Wyndham New Braunfels also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This New Braunfels hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 4 levels
  • 625 sq ft of conference space
  • 58 sq m of conference space
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Wingate by Wyndham New Braunfels offers 72 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Electrostatic spray is used for disinfection
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wingate New Braunfels
  • Wingate Wyndham Hotel New Braunfels
  • Wingate Wyndham New Braunfels
  • Wyndham New Braunfels
  • Wingate By Wyndham New Braunfels Hotel New Braunfels
  • Wingate Wyndham New Braunfels Hotel
  • Wingate By Wyndham Braunfels
  • Wingate by Wyndham New Braunfels Hotel
  • Wingate by Wyndham New Braunfels New Braunfels
  • Wingate by Wyndham New Braunfels Hotel New Braunfels

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.