4.4 out of 5

"Great hotel for the price, rooms are huge, clean and very nice. Staff is great and they know how to keep a place clean. " More

By a verified traveler on Mon 26 Oct 2015

Enter dates to see availability

Hotel Description

Hotel near Schlitterbahn New Braunfels Waterpark and Resort in New Braunfels

Heart of New Braunfels

Within 3 miles (5 km) of this hotel, you'll find Schlitterbahn New Braunfels Waterpark and Resort and Gruene Hall. New Braunfels Conservation Society and Museum Of Texas Handmade Furniture are also within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and microwaves, the 57 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include premium bedding, coffee/tea makers, and free weekday newspapers.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$68 per night

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Sleep Inn & Suites New Braunfels ratings based on 17 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sleep Inn & Suites New Braunfels

Everyone (5) Couples (1) Family (2)
5 out of 5
Quite, clean, convenient location and pet friendly

Posted by on May 11, 2019

Was this review helpful to you?
4 out of 5
The waitress at breakfast was exceptional both with pleasant attitude and service. Made us feel like family. Thanks again.

Posted by on Apr 28, 2019

Was this review helpful to you?
Comment from Hotel Management

May 5, 2019 by General Manager

Hello, Thank you for taking the time to provide feedback regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Andrew Hawkins General Manager

5 out of 5
The hotel was clean and the staff was amazing. They're great when it comes to hospitality. Breakfast was great....especially the waffles. I want to shout out 2 wonderful staff. MICHELLE...she checked us in and accommodated with whatever we needed. My sister has a fear of being on the elevator so Michelle switched our rooms to the first floor. And when our rooms weren't getting cold, she offered us to switch rooms which we didn't want to because of all our things and the children. So she told us maintenance would come check it out but in the mean time she gave us fans. Thanks Michelle. 2nd...LINDSAY...she was nice enough to hold our money, pay for the pizza and hold it at the front desk until we returned after making an urgent run. Then upon returning our hands were full and she carried it to our room for us. Thanks so much Lindsay. We will return to this hotel again.

Posted by on Mar 24, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 2, 2019 by General Manager

Dear Guest, Thank you for taking the time to provide such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards, Andrew Hawkins General Manager Sleep Inn & Suites-New Braunfels,TX 830.625.7700

2 out of 5

Hotel and staff were nice but I had items stolen.

Cons: Parking lot security.
The staff was very friendly. The hotel is clean and new. No complaints about the hotel stay other than I had items taken from my vehicle sometime during the stay. I talked to the person at the front desk and none of the parking lot cameras were pointed in an area where my vehicle was parked (at least according to her) even though I was parked in the middle of the parking lot and under lights. This put a damper on my stay. Stuff can be replaced but you still feel violated. For this reason I would hesitate to stay here again or recommend it to my friends.

Posted by , from Houston, TX on Nov 16, 2015

Was this review helpful to you?
Comment from Hotel Management

Dec 2, 2015 by Nitin

Thank you for your comments regarding your stay at our hotel. While I am glad that you enjoyed stay at our hotel, I would like to apologize regarding the theft in your vehicle. Please know that such issues are rare. We do advise that our guests lock their vehicles, take or hide any items of value--actions that should be practiced at all times. If you have any concerns, please do not hesitate to call me. Sincerely, Nitin Bhakta General Manager

5 out of 5

Great Hotel for the price - plenty of room!

Pros: Location to IH-35 and cleanliness
Great hotel for the price, rooms are huge, clean and very nice. Staff is great and they know how to keep a place clean.

Posted by , from Aledo, TX on Oct 26, 2015

Was this review helpful to you?
5 out of 5
Pros: Clean and complementary meals
Cons: nothing
Location: very convenient to everything
Fun,no problems. The only thing I will complain about is that travelocity doesn't give senior discount booking through them and i was real sick and called after 24hour time period to change reservation if i couldn't make it Friday. I made it anyway. Found out later if i had booked through the hotel i could have changed my reservations and got my discount.if booked through them directly.Otherwise we had a great time and will stay there again.

Posted by , from Dallas on Oct 12, 2015

Was this review helpful to you?
5 out of 5

impressed! Would stay again!

Our one night stay was perfect. Staff was friendly, checking in and out was a breeze, the room was spacious and clean, and the beds comfortable. The pool and hot tub were perfect for a relaxing dip before bed. I noticed they have a handicap chair lift for the pool which i thought was terrific. We slept in and missed beakfast but they do have one. Will stay again!!

Posted by , from adkins, texas on Sep 1, 2015

Was this review helpful to you?
5 out of 5

Will Stay Again

Pros: I always want a comfortable bed and a clean place to stay. The staff was helpful.
Location: Ten minutes from the outlet mall in San Marcos Outlet Mall and very close to the restaurant where I met relatives.
Had a comfortable stay in a nice facility. I always appreciate comfort and cleanliness.

Posted by , from Texas on Aug 16, 2015

Was this review helpful to you?
5 out of 5

Nice, clean hotel

From the moment I walked in, I was impressed. The hotel is beautifully decorated, and the staff is incredible. They went out of their to make sure we were taken care of. The room was tastefully decorated, and was clean clean clean! I have stayed at other hotels in the area, and this one was by far the best for the money. I won

Posted by on Feb 22, 2013

Was this review helpful to you?
3 out of 5

The little things are ignored

Pros: Free breakfast, Free Internet, Quiet
This hotel was over priced and average. My stay here confirmed why I typically do not use Comfort Inn or Sleep Inn hotels. There were scuff marks on the bathroom floor from the previous guest that were ignored. The bathroom had an unfinished appearance in general. The shower was a trickle. On the plus side the room is big and it was quiet. The bed was okay. It has a fridge and microwave. For the price though I think you can do better if you can find one. All hotels I usually use were booked. Seems like a good business in that area hmm.

Posted by on Mar 21, 2012

Was this review helpful to you?

About the Sleep Inn & Suites New Braunfels

Location 1477 N Ih 35, New Braunfels, TX 78130

Property Features

Sleep Inn & Suites New Braunfels offers its guests an outdoor pool, a spa tub, and a fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Free breakfast is served. Event space at this hotel measures 336 square feet (31 square meters). The business-friendly Sleep Inn & Suites New Braunfels also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This New Braunfels hotel is smoke free.

  • 1 building
  • 57 guestrooms or units
  • 3 levels
  • 336 sq ft of conference space
  • 31 sq m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: San Antonio, TX (SAT-San Antonio Intl.) (46.1 km / 28.6 mi)
  • Parking: Free self parking

Room Amenities

Sleep Inn & Suites New Braunfels offers 57 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This New Braunfels hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Cave exploring/spelunking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Windsurfing nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per stay.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 10.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 20 lb)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10.00 per pet, per stay
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sleep Inn Hotel New Braunfels
  • Sleep Inn New Braunfels
  • Sleep Inn New Braunfels Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.