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4.3 out of 5

"Went to Hotel mid August '18 for our 15th Anniversary. Had a nice stay. Only amenities we used were in the room and complimentary breakfasts which w ... " More

By a verified traveler on Mon 20 Aug 2018

Hotel Description

Enjoy 2 restaurants at this 4-star Nashville hotel

Close to airport

Within 6 miles (10 km) of this Nashville hotel, you'll find Opry Mills and Two Rivers Golf Course. Wave Country and Lane Motor Museum are also within 6 miles (10 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an outdoor pool, and an indoor pool. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour fitness center and perks like free self parking.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and premium bedding, the 410 guestrooms also offer balconies and flat-screen TVs with cable channels. WiFi, room service, and coffee/tea makers are also available.

Traditional Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$125 per night

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Multiple Beds, Courtyard View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club Room, 2 Queen Beds, Courtyard View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed, Courtyard View, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Music City Hotel ratings based on 92 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Music City Hotel

Everyone (15) Couples (2)
4 out of 5
I could hear person in next room very clearly. Too clearly.

Posted by on Apr 17, 2019

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Comment from Hotel Management

Apr 19, 2019 by SMC GM

Thank you for the great feedback. We will continue to look for ways to enhance our guest experience. Your comments certainly help.

5 out of 5

Posted by on Mar 18, 2019

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Comment from Hotel Management

Apr 1, 2019 by SMC GM

Thank you for the wonderful score.

5 out of 5
Love the location close to everything but far enough away from crazy traffic. The property is beautiful and everyone was very nice and helpful.

Posted by on Mar 11, 2019

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Comment from Hotel Management

Mar 22, 2019 by SMC GM

Thank you

5 out of 5
LIKED ALMOST EVERYTHING EXCEPT BED WAS TO SOFT FOR MY HUSBAND

Posted by on Mar 9, 2019

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Comment from Hotel Management

Mar 22, 2019 by SMC GM

Thank you for the great feedback

5 out of 5
Extremely nice Staff. Very willing to help with all aspects of our stay.

Posted by on Dec 24, 2018

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2 out of 5
the rooms were dirty had to change to 3 rooms to get one clean was convenient to the airport though

Posted by , from Nashville, TN on Nov 26, 2018

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5 out of 5

Nice Hotel, near the airport

Pros: Very clean and friendly staff.
Cons: Wifi was a bit spotty in the room, also the TV sometimes was either getting a bad signal.
Location: Airport 10 minute ride. Downtown was about 15 minute ride. Grand Opry House/Resort and Opry Mills(outlets) about to minutes north.
Went to Hotel mid August '18 for our 15th Anniversary. Had a nice stay. Only amenities we used were in the room and complimentary breakfasts which we had found under our door as a gift. They offer shuttle to and from the airport, free. They offer $10/pp shuttle to specific areas of downtown. Although we uber'd every where. Most Uber trips downtown were < $20 including tip. There did appear to be some construction inside but didn't notice any inconvenience or noise because of it. Previous reviews mentioned airport noise. We never noticed.

Posted by on Aug 20, 2018

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2 out of 5

UNDER CONSTRUCTION /UNDER STAFFED/NO AMMENITIES!

This hotel is under construction, under staffed, and THE HOTEL GUEST’s are not this hotels 1st priority. This is a hotel for conventions ONLY! Do not book this hotel if you are looking for good service, cleanliness or amenities. No gift shop, small restaurant (food basic) not good. Only ate there once dissatisfied as there was only 1 server when asked what was taking so long she stated she had 40 orders ahead of ours. Dusty rooms and when we checked in NO ONE was at the front desk for 5 minutes with people standing in line. They have one cooler and when I went to front desk to buy a bottled water the woman stated she needs to stock the cooler because all the water was gone. I could go on and on however I would never return and hope to let others know before they waste their money.

Posted by , from Illinois on Jun 17, 2018

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3 out of 5

Dec 31 2017.

Cons: shuttle comunication
Hotel was nice, clean. Staff Pleasant. We called down for extra blanket. Which never arrived We used the shuttle to downtown for New Years eve. Nice large bus on the way down. no one informed us that we would be taking a tiny shuttle back to hotel so we stood in 8degree weather with wind chill -6 waiting for our bus for over an hour only to find out we had been waiting for the wrong vehicle. May want to let your guest know that for next year or at least have the shuttle company inform your guest next year.

Posted by , from Indiana on Jan 2, 2018

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4 out of 5
Needs stronger shower pressure Shower cap Outlets close to bed

Posted by on Aug 25, 2017

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About the Sheraton Music City Hotel

Location 777 Mcgavock Pike, Nashville, TN 37214

Property Features

Sheraton Music City Hotel offers its guests an indoor pool, an outdoor pool, a spa tub, and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. A children's pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Sheraton Music City Hotel. A roundtrip airport shuttle is free at scheduled times. Free self parking is available. This 4-star Nashville hotel is smoke free.

  • 410 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Nashville, TN (BNA-Nashville Intl.) (4 km / 2.5 mi)
  • Train station: Nashville Donelson Station (3.6 km / 2.2 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Sheraton Music City Hotel offers 410 air-conditioned accommodations with video-game consoles and safes. Rooms open to balconies. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Nashville hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Gaming console
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Sheraton Music City Hotel has 2 restaurants serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Minimum check-in age is 21

Special check-in instructions:

Airport shuttle service is available at scheduled times from 5:00 AM to 10 PM. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered at scheduled times from 5:00 AM to 10 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 40 lb)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • No cribs (infant beds) available
  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12.95 and USD 19.95 for adults, USD 9.95 and USD 14.95 for children (approximately)
  • Fee for in-room wireless Internet: USD 4.95 per day (rates may vary)
  • Pet fee: USD 75.00 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Music City Sheraton
  • Sheraton Music
  • Sheraton Music City
  • Sheraton Music City Hotel
  • Sheraton Music City Hotel Nashville
  • Sheraton Music City Nashville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.