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Springhill Suites by Marriott Mystic Waterford

3.0 star property
3-star hotel near New London Ferry Dock

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Photo gallery for Springhill Suites by Marriott Mystic Waterford

Free daily continental breakfast
Indoor pool
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Business center
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
401 N Frontage Rd, New London, CT, 06385
  • United States Coast Guard Academy
    ‪3 min drive‬
  • Connecticut College
    ‪4 min drive‬
  • New London Ferry Dock
    ‪4 min drive‬
  • Montauk, NY (MTP)

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(25 reviews)
  • 392 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(24 reviews)
  • 392 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

7.6 out of 10
Good
(5 reviews)
  • 392 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 392 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 392 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

About the neighborhood

New London

In New London .You'll be within 3 miles (5 km) of New London Ferry Dock and 6 miles (10 km) of Naval Submarine Base New London with a stay here. Ocean Beach Park is within 6 miles (10 km) and Dinosaur Place at Nature's Art is within 9 miles (15 km).

What's nearby

  • United States Coast Guard Academy - 3 min drive - 1.4 miles
  • Connecticut College - 4 min drive - 1.8 miles
  • New London Ferry Dock - 4 min drive - 2.4 miles
  • Naval Submarine Base New London - 8 min drive - 5.1 miles
  • Ocean Beach Park - 10 min drive - 5.2 miles

Getting around

  • New London Union Station - 11 min drive
  • New London, CT (GON-Groton - New London) - 16 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Chili's Grill & Bar - ‬5 min walk
  • ‪Buffalo Wild Wings - ‬4 min drive

About this property

Springhill Suites by Marriott Mystic Waterford

3-star hotel near New London Ferry Dock
Springhill Suites by Marriott Mystic Waterford offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

You'll find a business center on site. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Springhill Suites by Marriott Mystic Waterford. Self parking is free.

This 3-star New London hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Springhill Suites by Marriott Mystic Waterford offers 80 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. LCD televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Exterior

Holiday Inn New London - Mystic Area by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, 1,011 reviews
$153 nightly
The price is $176
Sep 7 - Sep 8
Total with taxes and fees
Holiday Inn New London - Mystic Area by IHG

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Marriott Hotel Waterford
Springhill Suites Marriott Waterford
Springhill Suites Marriott Hotel New London
Springhill Suites Marriott Hotel New London
Springhill Suites Marriott New London
Hotel Springhill Suites by Marriott New London
New London Springhill Suites by Marriott Hotel
Springhill Suites by Marriott New London
Springhill Suites Marriott Hotel
Springhill Suites Marriott
Hotel Springhill Suites by Marriott
Springhill Suites Marriott

Frequently asked questions

How close is Springhill Suites by Marriott Mystic Waterford to the airport?

Springhill Suites by Marriott Mystic Waterford is 7.7 mi (16-min drive) away from the New London, CT (GON-Groton - New London) airport, the closest popular airport to the property.

How much does it cost to stay at Springhill Suites by Marriott Mystic Waterford?

As of Sep 2, 2025, prices found for a 1-night stay for 2 adults at Springhill Suites by Marriott Mystic Waterford on Sep 21, 2025 start from $143.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Springhill Suites by Marriott Mystic Waterford have an airport shuttle?

Airport shuttle services are not available at Springhill Suites by Marriott Mystic Waterford.

How close is Springhill Suites by Marriott Mystic Waterford to the beach?

This hotel is 5.5 mi (20-min drive) from Ocean Beach Park and 4.3 mi (14-min drive) from Green Harbor Beach. Don't forget your sunscreen!

Does Springhill Suites by Marriott Mystic Waterford offer free breakfast?

Springhill Suites by Marriott Mystic Waterford offers free continental breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Springhill Suites by Marriott Mystic Waterford?

No, there is no casino at this hotel, but Mohegan Sun Casino (18-min drive) and Foxwoods Resort Casino (25-min drive) are nearby.

What time is check-in at Springhill Suites by Marriott Mystic Waterford?

Check-in begins at 4:00 PM.

Is there free parking at Springhill Suites by Marriott Mystic Waterford?

This hotel offers free self parking.

Does Springhill Suites by Marriott Mystic Waterford have a pool?

Springhill Suites by Marriott Mystic Waterford features an indoor pool.

Does Springhill Suites by Marriott Mystic Waterford have a spa?

There are no spa services available at this hotel.

How close is Springhill Suites by Marriott Mystic Waterford to downtown New London?

Springhill Suites by Marriott Mystic Waterford is 1.6 mi away from New London.

Springhill Suites by Marriott Mystic Waterford Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 447 out of 902 reviews
Rating 8 - Good. 283 out of 902 reviews
Rating 6 - Okay. 103 out of 902 reviews
Rating 4 - Poor. 43 out of 902 reviews
Rating 2 - Terrible. 26 out of 902 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Michele

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Mehwish

Liked: Property conditions & facilities, room comfort
Excellent stay
Stayed 3 nights in May 2025

10/10 Excellent

david

Stayed 1 night in May 2025

6/10 Okay

Sandra

Traveled with family
Disliked: Amenities, property conditions & facilities
AC unit could not be turned off
Stayed 5 nights in May 2025

2/10 Terrible

J . L

Traveled with family and small children
Disliked: Cleanliness, amenities
The room I had ordered a king size bed they gave me a ( handicap ) It was just a place to stay. No amenities technically , except for an incomplete continental breakfast… I needed some ice the machine had a broken sign on it, I saw a bedbug running on my mattress she crushed it . I am going to post the bloody stain later. I was very unhappy during my stay, I call the front desk to express my concerns the Guy hung up the phone , I went downstairs he called the cops .Now, I am going to call the Marriot Headquarter to complaint about this incident, Spring Hill suites by Marriot in waterfront CT . I normally stay at the ; Fairfield inn by Marriot they are very nice, I learned my lesson.
That was the bedbug bloody stain on my bed.
Stayed 2 nights in May 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room and the staff were great
Stayed 2 nights in May 2025

10/10 Excellent

Shu-Fong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice breakfast and walking distance to restaurant
Stayed 2 nights in May 2025

10/10 Excellent

Sarah, Milford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, our stay at this hotel was great! We always use an accessible room. The accommodations are spot on. It's conveniently located near both Connecticut College and the US Coast Guard Academy. The hotel pool and complementary breakfast are icing on the cake!
Stayed 1 night in May 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location to visit Conneticut College and Mystic.
Stayed 3 nights in Apr 2025

6/10 Okay

paul, Herndon

Stayed 1 night in Apr 2025

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Was good. Staff friendly and helpful. Stephanie and Brannon were helpful!
Stayed 1 night in Apr 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend visit with my sailor.

Matt at check in was super nice ! Breakfast was good. Beds were comfy.
Stayed 1 night in Apr 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located if visiting Mystic Seaport area and casinos. Breakfast offerings were good
Stayed 2 nights in Mar 2025

6/10 Okay

SARAH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

No Hot Shower

only warm water in the shower. you go take a shower in room 204, it sucked
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Janel

Stayed 4 nights in Mar 2025

10/10 Excellent

marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brendan at check in was very courteous. He even checked on us the next morning at breakfast there. Very clean facility.
Stayed 1 night in Mar 2025

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Seth

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I’d stay there again

I enjoyed the little extras like the hot chocolate and coffee bar when we arrived. I had to get in the room a little early and it was no problem. The breakfast in the morning was great and the staff were friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

David, Inwood

Liked: Cleanliness, staff & service, property conditions & facilities
Manager was spot on and helpful
Stayed 1 night in Jan 2025

10/10 Excellent

Diane

Stayed 1 night in Mar 2025