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"The elevator smelled like cigarette smoke. The manager called me to ask what I was cooking in the room, it was causing an odor, I explained I was 12 ... " More

By a verified traveler on Wed 16 Aug 2023

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Hotel Description

Groton guestrooms with free WiFi

In Groton

Within 3 miles (5 km) of this Groton hotel, you'll find Naval Submarine Base New London and The Submarine Force Library and Museum. USS Nautilus Memorial and Bluff Point State Park are also within 3 miles (5 km).

Round-the-clock service

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. A computer station is provided and the front desk is staffed around-the-clock.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$70* Per night/room Oct 8 - Oct 9

Luxury Studio Suite, 1 King Bed, Non Smoking (Whirlpool)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Studio Suite, 1 King Bed, Smoking (Whirlpool)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Basic Studio Suite, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Basic Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Gold Star Inn & Suites ratings based on 42 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Gold Star Inn & Suites

Everyone (18) Couples (18) Family (10)
3 out of 5

Posted by on Aug 17, 2023

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Comment from Hotel Management

Aug 19, 2023 by Chet

Hi john we appreciated your feedback..

4 out of 5
The elevator smelled like cigarette smoke. The manager called me to ask what I was cooking in the room, it was causing an odor, I explained I was 12 miles away in Norwich, I was not in the room

Posted by on Aug 16, 2023

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Comment from Hotel Management

Aug 17, 2023 by Chet

Dear john thank you for your feedback!!...

5 out of 5
Great choice

Posted by on Aug 1, 2023

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Comment from Hotel Management

Aug 3, 2023 by Chet

Hi Corey we appreciated your feedback..

5 out of 5
Large rooms that were very clean. Full sized refrigerator and freezer was helpful. Friendly staff. Easy check in and out. Ample parking

Posted by on Jul 30, 2023

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Comment from Hotel Management

Jul 31, 2023 by Chet

Dear John thank you so much for your feedback..5 out of 5

1 out of 5
The property is dated and the carpet/room has a fowl odor. Next to the bed was an empty potato chip bag and three chips out of the bag were all crawling with ants. I asked for another room but the property was booked so I ended up sleeping in my car. I would avoid this place at all costs!!!

Posted by on Jul 23, 2023

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Comment from Hotel Management

Jul 24, 2023 by Chet

We're so sorry for the inconvenience.

5 out of 5
Very convenient to the casinos as we were going to a show. Rooms were very clean and beds were quite confortable. I also have to commend them on their A/C systems. In most hotels these clank and make lots of noise all night. Their units were quiet and worked beautifully!

Posted by on Sep 6, 2022

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Comment from Hotel Management

Sep 8, 2022 by Chet on Sep 7, 2022

Hi Susan, I'm glad you enjoyed your stay with us. thank you for the great feed back,

5 out of 5

Posted by , from New London on Aug 25, 2022

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1 out of 5
It appears that the owners are not interested in maintains this property. The outside is falling apart, the rooms look like they have been maintained by someone who knows nothing about carpentry or plumbing. In fact RM 215 the Hot and Cold in the shower were backwards. Screw holes in the walls. The only good thing was the bedding was clean.

Posted by on Aug 22, 2022

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Comment from Hotel Management

Aug 22, 2022 by Chet on August 22, 2022

we are sorry for your inconvenience. we are trying our best to improve for the future guests.

5 out of 5
The room was larger than expected. Comfortable bed, very clean bathroom. Easy check-in and check-out

Posted by on Aug 1, 2022

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Comment from Hotel Management

Aug 1, 2022 by Chet on August 1, 2022

We appreciate your feedback!

3 out of 5
Place is not well maintained

Posted by on Apr 10, 2022

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Comment from Hotel Management

Apr 12, 2022 by Chet on April 11

Dear guest, thank you for staying with us. we appreciate the feedback. we are trying our best to improve for the future guests.

Property Features

As a guest of Gold Star Inn & Suites, you'll find a vending machine, laundry facilities, and a television in a common area. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Self parking is free. Smoking is allowed in designated areas at this Groton hotel.

  • 45 guestrooms or units
  • 2 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Computer for guest use
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: New London Union Station (7.2 km / 4.4 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Gold Star Inn & Suites offers 45 air-conditioned accommodations with hair dryers and complimentary toiletries. Satellite television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. This Groton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

  • Staffed front desk
  • No rollaway/extra beds available
  • Property is not currently implementing any enhanced cleaning measures
  • No elevators
  • Smoke detector
  • Children stay free
  • Debit cards
  • Property is not currently implementing any guest safety measures

Hotel Names

  • Econo Lodge Groton
  • Econo Lodge Inn Groton
  • Gold Star Inn Groton
  • Gold Star Inn & Suites Hotel
  • Gold Star Inn & Suites Groton
  • Gold Star Inn & Suites Hotel Groton

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.